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Jamf Pro

Jamf | 1

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External reviews

1,860 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Joost v.

The tool to manage any MAC Device

  • September 10, 2018
  • Review verified by G2

What do you like best about the product?
How simple it is to manage a device. No complexity in the JAMF Pro solution. The product is aligned with the Apple way of thinking. After the jumpstart you are ready to go! Adoption was never so easy for us.
What do you dislike about the product?
Nothing yet. We are still really happy.
What problems is the product solving and how is that benefiting you?
We use jamf for all devices that we use in our retail stores. Its very simple to enroll a devices when it is configured with Apple DEP. The devices are even not touched by the IT department!
Recommendations to others considering the product:
When you want to manage ant apple enviroment... Jamf Pro is the way to go!


    Education Management

Makes MDM and imaging easy

  • September 10, 2018
  • Review provided by G2

What do you like best about the product?
Makes it very easy to manage imaging and cloning of Mac computers in an educational environment. MDM profiles are also extremely easy to deploy and update as needed. It gives us much flexibility in not needing to have the computer in-house to service profiles and manage content.
What do you dislike about the product?
The version we use is slow at times and bogs down easily with a heavy load. This could be due to our slightly outdated networking server, but nonetheless, we have a fairly beefy Cat6 setup and it still likes to bog down at times when many machines are connected.
What problems is the product solving and how is that benefiting you?
Instead of one at a time imaging with USB drives we can now network tens of computers at a time and simultaneously image
Recommendations to others considering the product:
It's much better than imaging and managing devices by hand over USB drives. MDM is much easier with Jamf Pro as well.


    Matthew W.

Jamf: EEM + MDM = For the Win

  • August 27, 2018
  • Review verified by G2

What do you like best about the product?
Jamf's entire business model is built around helping Orgs succeed with Apple. It's in their best interest to do so - in a way this is kind of a built in guarantee. and they are extremely receptive to feedback and customer input.
What do you dislike about the product?
At times Jamf can lag in support of documented API's that Apple provides; often times it's the other way around and they lead on this point, though. Sometimes Jamf can be a little too over the top when it comes to their communication style and friendliness, but this is hardly a BAD thing. I generally take this as just trying to be really nice and not fake.
What problems is the product solving and how is that benefiting you?
Secure fleet management of Apple Devices. Many benefits, mostly surrounding repeatable, audit-able, and secure institutionally-owned device management.
Recommendations to others considering the product:
Ask to fully evaluate the product with a live test instance.


    Niels v.

The best MDM tool for Apple devices!

  • August 15, 2018
  • Review verified by G2

What do you like best about the product?
The speed, user friendly interface, great support.
What do you dislike about the product?
You have to know what you're doing. User errors can come easily and because of the speed, it is spread fast through the company.
What problems is the product solving and how is that benefiting you?
We manage about 2500 devices with Jamf, which gives our users a fast, reliable, intuitive interface. Happy users mean the world to us.
Recommendations to others considering the product:
If you are looking for a MDM tool to manage Apple devices, Jamf is the way to go!


    Music

JAMF PRO is Great

  • August 15, 2018
  • Review verified by G2

What do you like best about the product?
I love the fact that JAMF allows me to empower the users with trouble shooting choices and product installations through self service.
What do you dislike about the product?
I will be honest, at this point there is nothing that I am not a fan of when it comes to this software.
What problems is the product solving and how is that benefiting you?
JAMF pro alleviates me of minor IT trouble issue that the user can address themselves via self service


    Kim T.

Top Rated Apple Device Management Software

  • August 10, 2018
  • Review verified by G2

What do you like best about the product?
JAMF Pro is a feature-rich software tool that is easy to use. In addition, JAMF Pro updates are released before Apple releases software upgrades. It's great to have support in JAMF for Apple's new features before they are released. This allows us to identify and test the impact of new features and prepare ahead of an upgrade. Finally, their customer support is the best of any software company I've worked with!
What do you dislike about the product?
Nothing! I haven't had a bad experience with Jamf Pro, or Jamf Software.
What problems is the product solving and how is that benefiting you?
Our school district is using iPads for our 1:1 program. Each student has an iPad, every teacher has an iPad and MacBook, and every classroom has and Apple TV; all managed with Jamf Pro. This equates to over 15,000 devices we manage. We have one Jamf administrator who can manage all of these devices using JAMF Pro effectively and in a timely manner. Without JAMF Pro we wouldn't be able to support our staff and students efficiently.
Recommendations to others considering the product:
Compare the other vendors who have similar products and choose the one that will best suit your needs. However, you will not find a better Mac Management tool on the market or a company with better customer support.


    Primary/Secondary Education

Apple Management doesn’t get any easier

  • August 07, 2018
  • Review verified by G2

What do you like best about the product?
JAMF Pro makes managing Apple devices so simple. But don’t be fooled by the appearance, under the hood there is some serious horse power. Your power users won’t be disappointed.
This system makes managing my 1000+ devices a breeze.
What do you dislike about the product?
If I disliked anything, it would be that I don’t have enough hours in my day to explore everything the system has to offer.
What problems is the product solving and how is that benefiting you?
Deploying apps and settings to devices has been a breeze with JAMF. I have saved countless hours of work using this ease and reliable system.
Shared iPads using DEP is a game changer for our junior school classes.


    Education Management

So easy to use yet so powerful

  • August 07, 2018
  • Review verified by G2

What do you like best about the product?
I have been using Jamf Pro for over three years now and man it has made my life a whole bunch easier! The interface is pretty and is very intuitive. The amount of powerful tools that you have at your fingertips is crazy! The great way that Jamf Pro handles macOS as well as IOS is so good, and makes life as a sys admin soooo much nicer! And lets face it.. it makes I.T look like super stars 🌟🌟
What do you dislike about the product?
Like any system there are bugs that sometime show their ugly faces.. Though they are usually squashed pretty quickly.
What problems is the product solving and how is that benefiting you?
We are able to distributes Apps and books and other materials so much quicker and more efficient with the end users experience not effected. We have found that our end users trust us more because they just see stuff happen and they are not disrupted by it.
Recommendations to others considering the product:
Have a look at the competition though do yourself a favour and trail it for free first. Don’t only think about the product think about the support that you will need going forward. The Jamf support is incredible as well as their training. It’s the whole package.


    Misty J.

JAMF Server

  • August 03, 2018
  • Review provided by G2

What do you like best about the product?
I like how I can easily manage iPads and MacBooks for my district using JAMF. I also appreciate the training provided by the JAMF program.
What do you dislike about the product?
Not much to change. I find it easy to use, even though I do not have a true technical background.
What problems is the product solving and how is that benefiting you?
Pushing and pulling paid apps to managed devices, setting home screens, folders, etc.


    Tim E.

One of the best Apple MDMs

  • August 01, 2018
  • Review verified by G2

What do you like best about the product?
JAMF Pro is one of the best MDM systems available for specifically managing Apple devices. It is very simple to configure - a competent administrator can watch the JAMF training videos and read the documentation and get started very easily. This is made easier with direct access to a JAMF engineer during the trial period. Our company was able to get a basic working configuration within a a week (although not ready to roll out at that stage!). There are support options available as well as a sizeable helpful online community as well as various training courses.
What do you dislike about the product?
As with any enterprise management software there are some product issues and limitations to work around, however there are no show stoppers.
What problems is the product solving and how is that benefiting you?
Our company has primarily used JAMF Pro for an initial MDM rollout for compliance purposes, which is important as part of our iSMS and for due diligence processes with customers.
Recommendations to others considering the product:
Prepare for the trial by watching the JAMF 100 and reading all the documentation in advance and utilise the trial period properly to test all your requirements and get the most out of the assigned engineer.