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Jamf Pro

Jamf | 1

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External reviews

1,860 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Higher Education

Great experience

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
Simple interface. Elegant UI. Very easy to leverage OS features
What do you dislike about the product?
Scripting can be a pain. Configuration profile issues
What problems is the product solving and how is that benefiting you?
High education
Recommendations to others considering the product:
More attention to configuration profiles


    Higher Education

Jamf Pro Review

  • September 13, 2018
  • Review provided by G2

What do you like best about the product?
The ability to give all of my users the Apple experience while still being able to manage that experience in compliance with our IT policies.
What do you dislike about the product?
As I am not a full Jamf Admin, only a Site admin, there are management areas that I would like to explore, but due to the nature of our Jamf Pro Server I am not able to. I wish it were more sandboxed like AD in that regards.
What problems is the product solving and how is that benefiting you?
Deployment, access to applications, letting users feel like they are in control of their machine but having the ability to monitor things should they attempt to take advantage of the freedom.


    Steven W.

Just use Jamf

  • September 13, 2018
  • Review provided by G2

What do you like best about the product?
Jamf is by far the BEST Mac management software on the market and can make managing Mac and iOS devices. I have been using the product for about 5 years now and wouldnt recommend anything else for and MDM solution.
What do you dislike about the product?
There is really nothing outstanding that I dislike about the product. Any issues I have had I reach out to support and within a few days everything is up and working again.
What problems is the product solving and how is that benefiting you?
DEP, Self service support, Policy Deployment, Package Management exc.


    Mark H.

JAMF Admin with 10+ years of experience

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
Product reliability,
"Made by Apple standards", Zero Day support.
JAMF Nation.
What do you dislike about the product?
Best MDM Mac product + Best Mac admins community. Personally, I miss ver. 10 interface.
What problems is the product solving and how is that benefiting you?
Properly holding devices inventory tracking.
Complete Mac and mobile devices management.
Automation.
Recommendations to others considering the product:
More features :)


    Chris H.

Jamf Pro

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
I really like the way you can manage the MacOS. The ability to chain policies is very helpful when setting up new MacOS devices. With DEP and Jamf Pro you can hand the user a new laptop and be able to walk away, knowing that they will be able to setup and use the device without IT needing to be there with them.
What do you dislike about the product?
There are a few feature requests, that if implemented, would make the overall user experience with Jamf many times better. For example not having a parental portal, that would allow for after school restrictions on the Apple device is a drawback.
What problems is the product solving and how is that benefiting you?
Saving time setting up new devices for end users. This has allowed the department to save many man hours. These hours are then used on other projects that have helped reduce the costs within the District.


    Retail

JAMF Pro it just works!

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
The easy of managing Mac Hardware that are all over the globe from one location.
What do you dislike about the product?
Would be great if the software per computer was cheaper but you have to pay for such great support.
What problems is the product solving and how is that benefiting you?
Keeping our systems patched and on the same version of software for security and auditing. Saving time vs. doing this by hand.
Recommendations to others considering the product:
Try JAMF Now if you would like to get a feel for what the product can do for your company.


    Education Management

JAMF Review

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
Being able to set up devices without installing software on each machine manually is amazing. I love being able to track when machines are having issues. The chat support can help with any questions that I have quickly.
What do you dislike about the product?
It can be hard to learn if you are not someone that has experience with terminal coding.
What problems is the product solving and how is that benefiting you?
We are able to save time when setting up new machines and switching over existing ones to new users.


    Josh B.

Easiest solution, yet has a ton of advanced features

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
Its a great system that can become turnkey without too much advanced knowledge or scripting expertise, but can quickly become an advanced management system that can leverage any tool out there!
What do you dislike about the product?
Once you get so deep, its can be intimidating looking at all of the possibilities!
What problems is the product solving and how is that benefiting you?
Software/policy deployment, endpoint management
Recommendations to others considering the product:
Ask for help! Join JAMFNation and ask for help!


    Matthew J.

Very flexible

  • September 13, 2018
  • Review provided by G2

What do you like best about the product?
how i able to create groups and base policy off of that
What do you dislike about the product?
patch management with updates to each app would help
What problems is the product solving and how is that benefiting you?
Soc 2 Compliance


    Craig L.

Managing a Mac Fleet in a Window Centric enterprise

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
With JAMF is fairly easy to be in parity with the SCCM update and patching cycle. That goes a long way towards helping Microsoft folks with little Mac experience to see the platform as "Enterprise". That is key.
What do you dislike about the product?
The change in support as JAMF has grown. It's becoming harder and harder to get past the tier 1 gatekeepers and to get solutions to problems in a timely manner. It's a symptom of rapid growth, I suppose but still deeply dissapointing
What problems is the product solving and how is that benefiting you?
Reducing the number of labor hours spent on firefighting. Our trouble ticket count for Macs is down substantially and as management is seeing a substantial decrease in TCO and an increase in ROI for the Mac fleet, Macs have become a standard onboarding option.
Recommendations to others considering the product:
JMAF Pro is that defacto industry standard and it will meet most needs. There is a learning curve if your new to the Mac Admin space but anyone with some BASH/Python experience and some mid-level admin skills should be able to get it doing the basic stuff fairly quickly