Arctic Wolf Managed Detection and Response (MDR)
Arctic WolfExternal reviews
283 reviews
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Efficient and Simple
What do you like best about the product?
The best part, so far, is how easy it is to deploy on all of the company's computers. Even the manual installation is a breeze.
What do you dislike about the product?
At times we have to manually activate Cylance. The deployment does not always registers it.
What problems is the product solving and how is that benefiting you?
We protect our assets by having CylancePROTECT monitor, block and filter any unwanted software, websites, popup and installations.
Long-time Customer
What do you like best about the product?
AW ability to block traffic from hosts if required. We also like the scanning of all of our traffic to the Internet
What do you dislike about the product?
It costs money. We wish it was free, but realize that it would not be the service it is if it was free.
What problems is the product solving and how is that benefiting you?
We could never afford to purchase a SIEM/ MDR solution and the full-time staff required to man it. AW provides IDS, IPS, scanning of all of our traffic, and even monitors our Office 365 access.
They also provide vulnerability insights
They also provide vulnerability insights
Great next-gen antivirus product with an easy to use console
What do you like best about the product?
Cylance is an easy to configure antivirus product with a great console. The reporting is great and the threat reports are incredibly thorough. The agent is also very reliable.
What do you dislike about the product?
I don't think the MacOS client is as reliable as the Windows client. We had numerous issues after upgrading to Mojave with Cylance. The issue was fixed with an agent update but that took over a month.
What problems is the product solving and how is that benefiting you?
Cylance provides another layer of defense for our endpoints. We have centralized reporting and oversight with Cylance. We have also been able to tweak the security settings based on departments and users.
Recommendations to others considering the product:
Cylance is a great product and definitely worth the money. You should still pair it with other security solutions (application whitelisting, limiting administrative rights etc).
Excellent Protection
What do you like best about the product?
I like how this software keeps our computers protected. We have had several incidents where we needed this to dig into what was happening on our computers. This helped us drill down and find what was happening.
What do you dislike about the product?
We dont have much control as users but we leave that to our IT personnel. Our than that not much to dislike.
What problems is the product solving and how is that benefiting you?
We are able to have peace of mind that our computers are protected and that if there is something that gets through we can find out what happened. One of the main benefits in this product is how light it is. This does not make our machines run slow like other products.
Total Protection
What do you like best about the product?
I love the peace of mind that Cylance brings. Cylance Protect is a great product but it lacked some tools for digging in to what was happening. I love how easy Optics makes it to look into what happened on a device. And then how easy it is to make changes. We also love the support we have gotten through Cylance. This is one of the few companies who will sit down with you and go over to try and help you improve your processes.
What do you dislike about the product?
Our main issue with Cylance right now is they are all over the place. You have a different portal for every product that you use. That can be time consuming and frustrating to keep up with. That said they are working towards bringing all those pieces together.
What problems is the product solving and how is that benefiting you?
We have been able to focus on other areas of the IT industry by not having to worry as much about AV. The benefits of cylance over about every other AV are enormous. With cylance we know we are getting solid protection against threats. Not only that but we are getting a product that doesnt cripple the system it is running on.
Recommendations to others considering the product:
If you are using Protect you want to add Optics. This product is a great addition to Protect.
Seems to work well for Threat Intelligence in our office
What do you like best about the product?
Very simple interface.. does what it is supposed to do.
What do you dislike about the product?
Yet another program running the background
What problems is the product solving and how is that benefiting you?
We had a few malware items get through our Sophos Anti-Virus and so this is a good back up system. To date we have had no more malware or ransomware get through our network
Lite weight and advanced protection
What do you like best about the product?
I like the reduced impact on end-user systems. Reduced complaints about system resources being overextended.
What do you dislike about the product?
There is no easy way to delete quarantine items.
What problems is the product solving and how is that benefiting you?
Identify more viruses and reduce the impact on end-user systems.
Genial
What do you like best about the product?
i would like to excuse me for my english skills in advance. im german! my favourite thing about cylanceprotectis, that its not blocking every thing im downloading from the internet an it doesnt have interrupting ads i diddnt had any problems with it, it works like a charm
What do you dislike about the product?
i dislike the design mostly i am using programs like excel which are not having such a special design and im often irretated by it
What problems is the product solving and how is that benefiting you?
i dont need to run programs through a sandbox anýmore.
SR Business Analyst
What do you like best about the product?
Cylance provides my company protection from cyber attacks.
What do you dislike about the product?
I have no issues with the service, it notifies me when a threat is located on my PC
What problems is the product solving and how is that benefiting you?
Cylance is used to locate threats and I'm pleased with the files that are provide when a threat arises.
Excellent software for today
What do you like best about the product?
Cylinder protect is an advanced tool to help protect computers from today’s constant malware threat. It has saved me time and my money just by having it installed.
What do you dislike about the product?
I don’t dislike anything from the software
What problems is the product solving and how is that benefiting you?
Protection from malware that traditional virus engines don’t detect
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