Arctic Wolf Managed Detection and Response (MDR)
Arctic WolfExternal reviews
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Positive experience with Arctic Wolf
What do you like best about the product?
Having a dedicated Cybersecurity Concierge Team that feels like they are part of your Information Security staff. Being able to have dedicated contacts to contact with any security question.
What do you dislike about the product?
It would be great for Arctic Wolf to have more visibility in the east-to-west traffic inspection on the network. Develop a service that provides this visibility.
What problems is the product solving and how is that benefiting you?
They are solving the problem of monitoring my network 24/7/365. I've realized the benefit of having Arctic Wolf monitoring my network when I can't find staff during off-business hours, holidays, and weekends.
Meets our needs for PCI.
What do you like best about the product?
Incident Alerts & Security Bulletins regarding critical vulnerabilities have been very helpful.
What do you dislike about the product?
There have been a few instances when it took several tries before they found a resolution to an issue we were experiencing.
What problems is the product solving and how is that benefiting you?
PCI compliance surrounding MDR & Audit/Logging
Excellent Value to Improve Cybersecurity Awareness
What do you like best about the product?
Arctic Wolf is a low-impact training partner in better preparing your staff and organization against cybersecurity risks. It is a lower cost option than other competitors, which makes the value proposition compelling.
What do you dislike about the product?
The only downside is that the training videos can seem a little cheesy at times. They are meant to be engaging and to keep the attention of those who especially need the information.
What problems is the product solving and how is that benefiting you?
By offering easy-to-understand videos, Arctic Wolf is directly improving the knowledge base of our employees when it comes to digital threats. This saves me a great deal of time from having to take on this task myself.
Safe
What do you like best about the product?
Cutting edge tech advanced model and 24/7 support
What do you dislike about the product?
NA.........................................
What problems is the product solving and how is that benefiting you?
Cyber threats
Cylance Protect one of the Best AI Driven EPP platform
What do you like best about the product?
Hey I was started learning Endpoint protection technology and methodology before handling this Cylance Protect. Machine learning and AI is the trending technology on which the EPP was working I think best part for me that cylance is completely AI Driven machine learning algorithm based platform.
What do you dislike about the product?
It's not like that I am disliking the solution, but when we are considering this with market leader solution then definitely feature wise I can see it have limited control features. May be in future scope they can add.
What problems is the product solving and how is that benefiting you?
As it's AI based then organizations major problem solving is like cylance can protect zero day attack along with the known ones. Apart from that it's single and cloud based easy console will make you feel a better experience while working on it.
Security + concierge model = SUCCESS
What do you like best about the product?
Not only do we get high quality security coverage and reporting, but the concierge model is fantastic with teams of people helping you reach your goals.
What do you dislike about the product?
A little bit expensive, but worth the price to sleep better at night.
What problems is the product solving and how is that benefiting you?
Patch management confirmation, Security Awareness training, and network infrastructure security.
Our Silent Partner
What do you like best about the product?
We consider Arctic Wolf our silent partner. We send a tremendous amount of data to them to analyze and report back only the actionable items. We depend on them daily.
What do you dislike about the product?
We get detailed weekly reports and would like that detail on a monthly cadence.
What problems is the product solving and how is that benefiting you?
Arctic Wolf solves our staffing shortage and provides us with an up to date Cybersecurity knowledge and presence.
Great Product, Great Customer Service
What do you like best about the product?
Arctic Wolf provides valuable insights into our IT vulnerabilities and their staff is incredibly helpful, insightful and friendly to work with.
What do you dislike about the product?
I have not had any issues or bad experiences with AW. They've always been responsive to our needs, especially when there were active risks to address!
What problems is the product solving and how is that benefiting you?
AW is providing insight into our IT exposure, recommendations on how to resolve and following up to ensure items are addressed to avoid risks
Arctic Wolf Security Review
What do you like best about the product?
Finding security holes and correcting the issue. I also appreciate the continuous monitoring of the logs.
What do you dislike about the product?
There is a significant time commitment to resolve the issues. I also wish that the agent supported the VDI environment. But I know that is coming.
What problems is the product solving and how is that benefiting you?
As I said earlier, the logs are constantly being monitored.
Gives us an extra layer of protection in our environment
What do you like best about the product?
I like the cloud sensor integration that works with our Office 365 environment.
What do you dislike about the product?
We ran into an instance of high-bandwidth use on a backup cellular internet connection, but we were able to solve it with firewall rules.
What problems is the product solving and how is that benefiting you?
The product gives us insight/reports about traffic/events in our environment. The reporting shows information we probably wouldn't have otherwise. It is a nice additional layer to other security products we have.
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