Arctic Wolf Managed Detection and Response (MDR)
Arctic WolfExternal reviews
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Positive experience with Arctic Wolf
What do you like best about the product?
Having a dedicated Cybersecurity Concierge Team that feels like they are part of your Information Security staff. Being able to have dedicated contacts to contact with any security question.
What do you dislike about the product?
It would be great for Arctic Wolf to have more visibility in the east-to-west traffic inspection on the network. Develop a service that provides this visibility.
What problems is the product solving and how is that benefiting you?
They are solving the problem of monitoring my network 24/7/365. I've realized the benefit of having Arctic Wolf monitoring my network when I can't find staff during off-business hours, holidays, and weekends.
Arctic Wolf is like hiring an entire SOC team for a fraction of the cost
What do you like best about the product?
Working in a smaller enterprise with a small or no security team, it can be hard to have visibility into all your resources. Arctic Wolf makes this much easier to deal with as it has eyes on everything. It will alert on what is important to you. It's customizable that way. You don't have to be everywhere at once.
What do you dislike about the product?
The alerts can be annoying until you get them configured to your needs. The good thing is this doesn't take long and is easy to do. I really do not like having another agent on every device, but that's just part of the territory.
What problems is the product solving and how is that benefiting you?
Since I am currently the only dedicated info security person on the team, it allows me to have visibility into trouble spots that I may otherwise miss. They also provide assistance when a problem is found, so it helps me become a better infosec employee.
Meets our needs for PCI.
What do you like best about the product?
Incident Alerts & Security Bulletins regarding critical vulnerabilities have been very helpful.
What do you dislike about the product?
There have been a few instances when it took several tries before they found a resolution to an issue we were experiencing.
What problems is the product solving and how is that benefiting you?
PCI compliance surrounding MDR & Audit/Logging
Excellent Value to Improve Cybersecurity Awareness
What do you like best about the product?
Arctic Wolf is a low-impact training partner in better preparing your staff and organization against cybersecurity risks. It is a lower cost option than other competitors, which makes the value proposition compelling.
What do you dislike about the product?
The only downside is that the training videos can seem a little cheesy at times. They are meant to be engaging and to keep the attention of those who especially need the information.
What problems is the product solving and how is that benefiting you?
By offering easy-to-understand videos, Arctic Wolf is directly improving the knowledge base of our employees when it comes to digital threats. This saves me a great deal of time from having to take on this task myself.
Safe
What do you like best about the product?
Cutting edge tech advanced model and 24/7 support
What do you dislike about the product?
NA.........................................
What problems is the product solving and how is that benefiting you?
Cyber threats
Cylance Protect one of the Best AI Driven EPP platform
What do you like best about the product?
Hey I was started learning Endpoint protection technology and methodology before handling this Cylance Protect. Machine learning and AI is the trending technology on which the EPP was working I think best part for me that cylance is completely AI Driven machine learning algorithm based platform.
What do you dislike about the product?
It's not like that I am disliking the solution, but when we are considering this with market leader solution then definitely feature wise I can see it have limited control features. May be in future scope they can add.
What problems is the product solving and how is that benefiting you?
As it's AI based then organizations major problem solving is like cylance can protect zero day attack along with the known ones. Apart from that it's single and cloud based easy console will make you feel a better experience while working on it.
Awesome and Amazing
What do you like best about the product?
It provides a lot of details regarding the business. it has high quality and value.
What do you dislike about the product?
I don't even see any dissatisfaction with this program. It was fantastic overall.
What problems is the product solving and how is that benefiting you?
it provides me a lot of idea on how to put up a business.
Security + concierge model = SUCCESS
What do you like best about the product?
Not only do we get high quality security coverage and reporting, but the concierge model is fantastic with teams of people helping you reach your goals.
What do you dislike about the product?
A little bit expensive, but worth the price to sleep better at night.
What problems is the product solving and how is that benefiting you?
Patch management confirmation, Security Awareness training, and network infrastructure security.
Arctic Wolf Gives Your Business Piece of Mind
What do you like best about the product?
Arctic Wolf has the best customer service. The top-notch team will help you from discussing the best setup for your business to ongoing support and then ongoing support once you are using the product. I love knowing security professionals are proactively monitoring our network. The user education piece just takes the service over the top. After all, end users are the first line of defense for a secure network.
What do you dislike about the product?
I know this will sound cliche, but I have no dislikes in two years of working with Arctic Wolf. I've been amazed that Arctic Wolf has maintained the same service level while growing its business scale.
What problems is the product solving and how is that benefiting you?
Arctic Wolf solves three significant problems for us. First, they monitor our network for intrusions and abnormal access. Second, they track patches and vulnerabilities so that we can patch or mitigate any known security risks. Last, they provide end-user education about what to watch for to improve cybersecurity.
A fantastic antivirus software recommended by my IT department.
What do you like best about the product?
It's easy to install. Works seamlessly in the background.
What do you dislike about the product?
There isn't anything that I dislike at this time.
What problems is the product solving and how is that benefiting you?
It protects my computers again viruses and malware.
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