Arctic Wolf Managed Detection and Response (MDR)
Arctic WolfExternal reviews
283 reviews
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Hello, World!
What do you like best about the product?
I can't speak enough about Arctic Wolf's importance to our security culture. With all of their tools inplace i truly get a full picture of what is going on in my organization. The MSA tool is excellent for educating my end users on real-life threats in the Cyber environment. I see who my problem people are within my buildings. The external and internal scans from Arctic Wolf give me insight into my weakest points. Arctic Wolf doesn't just tell you what is wrong but will also give remediations. It's tools you get and constant meetings with my concierge team to review the data they ingested and what steps I need to take to fix issues. There is a true passion within this company to help us IT professionals to be as safe as possible. I'm grateful to have found them and have them in my corner.
What do you dislike about the product?
MSA tool, I wish, allowed me to add and remove users. If you are out of the stone age and have your AD in the cloud then you are fine. Unfortunately onsite AD requires me to email a spreadsheet to support. But they are quick about the upload.
What problems is the product solving and how is that benefiting you?
Arctic Wolf is helping fulfill our new FTC guidelines by offering the MDR and MSA requirements. I'm receiving new sights into my security posture, and my end users are getting an excellent education on the security threats ahead.
Packaged Support for a Non-Profit
What do you like best about the product?
As a non-profit we are looking for the best product for our budget. Arctic Wolf provides us with a SIEM, Vulnerability Scanning, and SOC support without the need for added purchases. With Arctic Wolf we have better protected and supported our employees worldwide.
What do you dislike about the product?
We would like to see integration with some of our tools into the Arctic Wolf Managed Services SIEM. We understand that Arctic Wolf is always adding partners and hope to have more of the other security tools we utilized added to the list soon.
What problems is the product solving and how is that benefiting you?
We needed a SIEM solution with the support to teach us how to use it. We needed staff to support security operations and Arctic Wolf provided analysts and a 24/7 SOC.
Arctic Wolf MDR is a excellent product backed by top of the line service.
What do you like best about the product?
Our Arctic Wolf Concierge Security Team is excellent to work with. Having scheduled calls to proactively review areas of our environment gives me confidence in the security posture of network.
What do you dislike about the product?
Overall we are very satisfied with the service from Arctic Wolf.
What problems is the product solving and how is that benefiting you?
Having a slim staff we are unable to keep eyes on our environment 24/7. Between the sensors, agents, and logs we are sending AW, they are able to have visibility into all areas of our environment 24/7 and alert us when needed.
Needed in today environment
What do you like best about the product?
Having a "dedicated employee" watching 24/7 for a cybersecurity event.
What do you dislike about the product?
Would like to see DDoS alerting so we can start mitigation
What problems is the product solving and how is that benefiting you?
Detection alerting to my employee. Company employees seem more aware of phishing emails now, seeing that we train every month instead of annually.
Arctic Wolf is truly an extension of your staff, constantly surveying the environment
What do you like best about the product?
They truly are an extension of our staff. They enable us to keep a close eye on the landscape and alert us to any anomalies. They are always there to assist us, providing recommendations and best practice alerts.
What do you dislike about the product?
I do not have anything negative to say about them.
What problems is the product solving and how is that benefiting you?
They are our security operations center & do that well. I have a small staff and do not have the ability to monitor 24*7. That is where they fill in the gap. They alert us to anomalies immediately and provide ongoing best practice recommendations. We just signed up for managed risk to help us continuously scan our environment.
The perfect relationship between security and customer service
What do you like best about the product?
They care, they honor their commitment and no matter what products you acquire from them, you will be taken care of in the right way, with integrity.
What do you dislike about the product?
Nothing yet; up to now, Arctic Wolf has been amazing.
What problems is the product solving and how is that benefiting you?
They are providing the education our user base needs to remain vigilant and protected while also helping us from a SOC perspective to react to real-time threats in our network.
An Av endpoint and EDR solution
What do you like best about the product?
Capability to dynamic scanning and customized option make cylance a good protector
What do you dislike about the product?
How everything get detected then for each detection item require exclusion
What problems is the product solving and how is that benefiting you?
Cpu slowness which cause by multiple av solution as well as cheaper rates and subscription
Very happy with the decision to go with Arctic Wolf
What do you like best about the product?
In my opinion, one of the most significant advantages of Arctic Wolf is that the solution is agnostic in terms of what other products we choose to use. The onboarding has been very smooth and painless.
What do you dislike about the product?
As of yet, I have not found anything that I dislike.
What problems is the product solving and how is that benefiting you?
It gives the 24 hours a day, 365-day-a-year protection that my small team could not cover. I sleep better at night.
Artic Wolf Best Siem Solution I have used!
What do you like best about the product?
The monthly Cadence reports. They keep us on top of things... We are a lean IT Department and they keep our priorities in order.
What do you dislike about the product?
Too many alerts. Sometimes it is like white noise. But I am sure that is configurable.
What problems is the product solving and how is that benefiting you?
It is being used as our log ingestion. It shows us our risks with impossible travel logins. It is saving us money as we used to use Knowbe4 now we are leveraging our investment in Artic Wolf to provide user training.
Great experience with Arctic Wolf
What do you like best about the product?
They operate more as a partner then a vendor
What do you dislike about the product?
We would like to move into the higher tiers of service, but the cost is holding us back.
What problems is the product solving and how is that benefiting you?
Our users are much more aware and cautious, which has saved us from several potentially horrible situations.
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