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Good Experience
What do you like best about the product?
End to End tracking visibility feature .
What do you dislike about the product?
Connecting to internal application we have to utilize other products. If B2B I can directly integrate this can be avoided.
What problems is the product solving and how is that benefiting you?
Managing Internal and External transactions.
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Great experience
What do you like best about the product?
We are using Axway for PMOD integrations and their support system is the best so far.
What do you dislike about the product?
limitation to work with modern technologies like microsoft azure
What problems is the product solving and how is that benefiting you?
All the files transfers from PMOD 2 project is going via Axway.
Customer Experience
What do you like best about the product?
Customer relationship and support has been excellent till date. Way to go!!
What do you dislike about the product?
None so far. Its been a great experience with Axway as a vendor.
What problems is the product solving and how is that benefiting you?
Axway is part of our most business critical systems. Capabilities that Axwway provides to our complex environement is sustainable and effective.
Recommendation for Axway B2B Gateway
What do you like best about the product?
Axway B2B Gateway is one of the strong B2B gateway product , i have ever used. Product provides wide range of APIs which is something i love personally as it helps me to automate and integrate with other applications.
What do you dislike about the product?
I cannot think of any downsides from a technical perspective. The only thing is the licensing cost is a bit on the higher side ;)
What problems is the product solving and how is that benefiting you?
Of course the day-to-day exchange of business transactions without latency is Axway's primary job and on the top of it , we are leveraging Axway APIs to pull Partner profiles and design a self service portal for our Suppliers/Customer to renew HTTP certificates.
Axway B2B
What do you like best about the product?
The application stability, flexibility, and robust nature is greater than other products I've seen. Features available for a fully integrated solution and file transfer solutions. Axway is always open for collaboration and
What do you dislike about the product?
I'm streteched to find something I dislike - but feel that some enhanced marketing of translation and edi document capabilites would be beneficial. I'd been using the application for several years before I learned there were translation capabilities.
What problems is the product solving and how is that benefiting you?
Building out central signing solution for CSOS, improvements to alerting applications, file transfer improvements. Axway is open for collaboration and any ideas are discussed.
My experience with Axway B2Bi has been very positive.
What do you like best about the product?
B2Bi allows us to use various protocols to meet our different customers communication requirements. It is also very reliable and normally has very little issues.
What do you dislike about the product?
Security configuration is somewhat cumbersome and not always granular enough. It also needs to get up to speed with using Google GCS in place of file directories as locations to pull documents from and delivery to.
What problems is the product solving and how is that benefiting you?
It solves our external communication needs to exchange data with our customers. It is reliable, which is extremely important for a customer facing application.
Reactive and qualified customer support
What do you like best about the product?
Customer support: as it's pointed in the tilte of my review, customer support is the main strength of Axway. Of course, technical solution provided by Axway works fine and fully fills our expectations, but with any application, we always face to problems, and I think it's in this kind of situations that you can really evaluate the service quality.
Most of time, incident is treated directly between Axway and the external partner, so we just have to ensure that the resolution is going well. We can also easily contact a kind of VIP support to deal with commercial questions or tricky technical issues.
Actually, Axway is a real partner which mobilizes all resources (customer relationship, technical support) to follow our project, from start to end, in best conditions.
Most of time, incident is treated directly between Axway and the external partner, so we just have to ensure that the resolution is going well. We can also easily contact a kind of VIP support to deal with commercial questions or tricky technical issues.
Actually, Axway is a real partner which mobilizes all resources (customer relationship, technical support) to follow our project, from start to end, in best conditions.
What do you dislike about the product?
Workflow to resolve incidents (it requires many emails to close a case). Since everyone has to treat more and more emails each day, it could be nice to simplified the workflow. It could reduce the risk to not consider some other important emails sent by Axway.
What problems is the product solving and how is that benefiting you?
Axway service allows GRTgaz to securized exchange process with partners, which is absolutely critical for our business activity.
Complicated but great software!
What do you like best about the product?
Once you have the software set up, it works great. The customization is endless so the implementation was complicated. We are very pleased with the processing of the flat files and X12 files.
What do you dislike about the product?
We use an older multi value database so there was not a plug and play method to communicate. The implementation was complicated and there were some challenges with getting the right support. Once we got the right support people involved things worked out very smoothly.
What problems is the product solving and how is that benefiting you?
We are processing flat files and xml to integrate with multiple 3rd party systems. Additionally we are converting our EDI transactions from an old system. The time that we will save onboarding will be significant.
Excellent, Secure EDI File Gateway Product\Platform
What do you like best about the product?
Our company has thousands of trading partners and we use the Axway Amplify B2Bi platform to handle all of our file gateway processing for EDI transactions. In our supply chain business we need 100% uptime and the ability to scale, have redundancy and fault tolerance. Axway has provided a solid product for this plus it features an easy to use customer interface that our team can use for setups and monitoring. We have recently started exploring using the APIs more and finding success in automating some manual work with API capabilities.
What do you dislike about the product?
This isn't a dislike per se but it is very important to have the proper infrastructure with high levels of performance to get the most out of the product. We host on our own infrastructure and even slight interruptions with virtual machines, memory, etc. will cause issues. It requires a high degree of performance tuning to get the most use out of the solution.
What problems is the product solving and how is that benefiting you?
We solved the problem of having an always available, 24x7 EDI file gateway that runs with redundancy across multiple data centers. We can now leave our file gateway running while we complete maintenance and also have an easier time with restarts. This can help avoid any downtime with partners being able to connect and send critical EDI transactions. We also rely on Axway to help utilize the latest connectivity and security protocols and cyphers.
Secure & Reliable AS2 channel software
What do you like best about the product?
secure AS2 channel, lite weight & good for designing. Easy configurations for all the trading partners and diagnosis is easy to perform. Compatible with most of the protocols and highly secure.
Compatible with asynchronous with realtime responses from trading partners. It also support most of the EDI supported formats for designing mapping and integration. there are many other customized transfers integrated with axway B2Bi, one of them were JMS which we are using for critical cleint file transgers in secure way.
Compatible with asynchronous with realtime responses from trading partners. It also support most of the EDI supported formats for designing mapping and integration. there are many other customized transfers integrated with axway B2Bi, one of them were JMS which we are using for critical cleint file transgers in secure way.
What do you dislike about the product?
it is a good platform, and nothing to dislike in specific. Accessing the backend of the client transactions is not straight forward
What problems is the product solving and how is that benefiting you?
secure connectivity with clients for all our clients. Able to connect to various trading partners using different protocols and channels like AS2 web services, MQ Client, along with HTTPS, SFTP, JMS etc.. These are very critical for banking applications.
Recommendations to others considering the product:
it is a good platform for a secure and stable product for all the B2B requirements. Others may tailor accordingly as per their needs.
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