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Drata - the leader in SOC2 compliance
What do you like best about the product?
I had been a customer of another compliance automation platform for a couple of years. When I first heard about Drata, I was hesitant to switch, but heard great things and knew there had to be a better solution out there than what we were using. From the initial demo, I thought “Wow, this is what I’ve been looking for.” With the other platform, I’d wake up to so many failed control tests that weren’t actually real failures - the false negatives gave me fatigue and I never received much help from their support email. With Drata, the tests are so well designed that I trust when it says we have a gap and then we use their recommendations to take action and be more secure and compliant. Drata’s Customer Success team is world-class, I can see why other companies I talked to recommended them so much. If I had to quantify it, I'm noticing 85%+ automation using Drata while going through our SOC 2 journey, far more than what we’ve seen out there, and according to our auditor more than they’ve seen anywhere else. Drata really went deep with their native integrations, which made me realize not all integrations are equal.
What do you dislike about the product?
Really nothing as it has been a rock solid experience on all fronts.
What problems is the product solving and how is that benefiting you?
solving our SOC2 compliance issues. Drata has saved us significantly more time to stay compliant than other software we've used in the past
Recommendations to others considering the product:
If you are looking to get SOC2 compliant, I highly recommend checking out Drata
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No headache solution to SOC2 compliance
What do you like best about the product?
I can't sum up what I like best to just one thing. I have to mention two.
1) I love the ease of use that Drata offers. Their interface puts all the information you in one place with actionable items to fix issues
2) The team is great at helping when you need. Even before you need it :) They're always willing to help. And they do so quickly (Usually within minutes)
1) I love the ease of use that Drata offers. Their interface puts all the information you in one place with actionable items to fix issues
2) The team is great at helping when you need. Even before you need it :) They're always willing to help. And they do so quickly (Usually within minutes)
What do you dislike about the product?
I can't think of anything I dislike specific to Drata. My dislikes are about SOC2 and how much of a headache it can be. But now I can say, "I have people for that"
What problems is the product solving and how is that benefiting you?
Becoming compliant to be able to partner with companies without dedicating a ton of dev time each month to keep up compliancy.
Great SOC 2 readiness experience with best-in-class customer service
What do you like best about the product?
I’m a Drata customer and have prepped for SOC 2 Type 2 with other readiness platforms in the past.
Drata is more automated than its competitors with a much more intuitive UX. They've really thought through what it means to meaningfully advise on security for their customers, rather than simply prepare for audits or adhere to compliance frameworks. With Drata I feel like I have a trusted partner to help me navigate security and compliance.
They also have best-in-class customer success, including access to an auditor to ensure you're doing everything you can to prepare for a successful audit. 10/10 recommend!
Drata is more automated than its competitors with a much more intuitive UX. They've really thought through what it means to meaningfully advise on security for their customers, rather than simply prepare for audits or adhere to compliance frameworks. With Drata I feel like I have a trusted partner to help me navigate security and compliance.
They also have best-in-class customer success, including access to an auditor to ensure you're doing everything you can to prepare for a successful audit. 10/10 recommend!
What do you dislike about the product?
Nothing, honestly working with them is a pleasure - which is the first time I've ever used the word "pleasure" to describe anything compliance-related.
What problems is the product solving and how is that benefiting you?
We are using Drata for SOC 2 Type 2 audit readiness. Drata has helped us prepare for an audit quickly, find an auditor, and develop policies internally that strengthen our overall security posture.
Recommendations to others considering the product:
If you're thinking about using a compliance readiness platform, don't discount the importance of customer success and trusted partnership. Drata really cares about their customers' business outcomes.
Gamechanger for security compliance
What do you like best about the product?
- Product velocity is awesome; continues to get better quickly
- Really supportive CS program; helped us set up for our SOC 2 effectively
- Good alerting and notifications when things go wrong (e.g. via Slack app) so we can fix asap
- Device agent so our team doesn't have to install or use additional 3rd party MDM software
- The Trust Center / Hub for an overview of security protocols is great to share with prospects and customers
- Auditor app to make it easy for Auditors to get the data and create a report
- Really supportive CS program; helped us set up for our SOC 2 effectively
- Good alerting and notifications when things go wrong (e.g. via Slack app) so we can fix asap
- Device agent so our team doesn't have to install or use additional 3rd party MDM software
- The Trust Center / Hub for an overview of security protocols is great to share with prospects and customers
- Auditor app to make it easy for Auditors to get the data and create a report
What do you dislike about the product?
- Some gaps in automated test coverage means we still need to regulary add and take screenshots
- As normal, some bugs and minor issues in the product, but they get resolved quickly after being reported
- As normal, some bugs and minor issues in the product, but they get resolved quickly after being reported
What problems is the product solving and how is that benefiting you?
- Getting started sooner than expected with SOC 2 audits
- Saving a significant amount of time and effort in collecting the evidence for our audits
- Making it easier to have and get adherence to key company policies
- Helping us formalize and improve our security understanding and posture
- Better visibility and transparency (even internally) around our compliance requirements and status
- Credibility when engaging prospects around our security protocols and practices
- Saving a significant amount of time and effort in collecting the evidence for our audits
- Making it easier to have and get adherence to key company policies
- Helping us formalize and improve our security understanding and posture
- Better visibility and transparency (even internally) around our compliance requirements and status
- Credibility when engaging prospects around our security protocols and practices
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