Easy to use & excellent customer service
What do you like best about the product?
The dashboard always shows status and next steps.
What do you dislike about the product?
Getting employee buy in, an updated instructional video would be great.
What problems is the product solving and how is that benefiting you?
As a medium sized business with enterprise clients, we needed to become SOC 2 compliant quickly. Drata guided this process and allowed us to share with clients
Great Platform, Great Team
What do you like best about the product?
Everything is well laid out, and settings and configurations are easy to change. Integrations are straightforward. Our success partner, Laci, is great to work with. Very thorough and detail-oriented.
What do you dislike about the product?
Would like to see additional Vendor Risk capabilities.
What problems is the product solving and how is that benefiting you?
Drata assists us in managing our SOC 2 compliance requirements.
Genuinely helps to make ISO27001 & SOC2 audit & compliance and LOT easier
What do you like best about the product?
The Drata platform makes it a lot easier to check your systems to ensure that you're following best practices for ISO and SOC2 compliance/audit. The workstation monitoring agent is simple to deploy and use, and non intrusive.
Policy management is also greatly simplified, easily allowing you to map to controls and manage the lifecycle.
It's not panacea, and doesn't do "everything" for you, what it does is bring all the relevant information together to give you a more wholistic view of your current security posture. It's an integral part of the arsenal of any GRC and security professional.
Also, their onboarding process is fantastic. Our account manager was there every step of the way with helpful advice, chasing down answers to tricky questions and checking in to make sure we were set up for success.
5 stars there.
What do you dislike about the product?
The UI can be a little tricky to navigate sometimes, but it can be a challenge when you're trying to bring so many disparate services together. It's not a major issue by any stretch, and I take no points off for this. Once you get into the swing if it, these "issues" disappear into the background of how helpful the overall platform can be.
What problems is the product solving and how is that benefiting you?
Trying to have an overall view of our policy management and enforcement. Drata is extremely helpful in this.
SOC2 Compliance Sherpas
What do you like best about the product?
The whole experience with Drata has been first-class and they have differentiators every step of the way. We evaluated a competitor, and it was night and day difference from pre-sales, to onboarding, assigning a CSM, live compliance chats with an amazing SLA, and their established partnerships, we've received first-class customer service and response rates every step of the way. Having Drata, aka Sherpa, with us has made seeking SOC2 attestation an easy task on a small team, and we greatly appreciate the partnership.
What do you dislike about the product?
We have not run across a negative side of Drata to this point. They've been able to answer every question we've come up with. We haven't yet explored the partnership side of things too in depth, but plan on doing so in very near future.
What problems is the product solving and how is that benefiting you?
Ensuring that our customers know that we put a primary focus on security and related controls is tantamount in today's business environment. We have already seen operational cost efficiencies in on-boarding and off-boarding due to automation and monitoring of controls.
Amazing Audit Experience
What do you like best about the product?
The automation and visibility into my environment have helped tremendously in my success in passing an audit. It's also a pleasure to work with the Drata team; they are accommodating and always reach out to ensure that everything is working great. I also appreciate the visibility into their roadmap for new features.
What do you dislike about the product?
I haven't experienced any dislikes with Drata. The team is always available for any questions and always looking for feedback on how to improve the product.
What problems is the product solving and how is that benefiting you?
Since I have a small team, Drata has saved me time with their automation. I can also view all of my monitoring controls in real-time, ensuring that I maintain 100% compliance for my organization. I also had the best audit experience in my career because I was using Drata.
The DRATA system embodies simplicity and intuitiveness.
What do you like best about the product?
I will highlight three remarkable aspects of the DRATA system:
The app provides access to knowledgeable auditors who offer comprehensive guidance on compliance matters. This feature proved invaluable as it allowed me to replace the expensive consultant I had been using. The cost savings were substantial.
The automation capabilities of DRATA resulted in a remarkable time-saving of over 50%. Tasks that used to consume a significant portion of our schedule were streamlined and simplified, allowing us to focus on more critical aspects of our work.
The user-friendly nature of the app surpassed my expectations. I never had to seek external support as the app itself provides detailed explanations and instructions for every feature. The interface is intuitive, and everything functions exactly as one would anticipate.
Thanks to DRATA's efficiency and ease of use, I successfully completed my first DTARA implementation within just three weeks. I wholeheartedly recommend DRATA to anyone seeking a reliable compliance solution.
What do you dislike about the product?
I eagerly anticipate the availability of additional compliance resources for NIST, CMMC, and FedRAMP. From what I've heard, it's reassuring to know that they are currently in development and will be released soon.
What problems is the product solving and how is that benefiting you?
The main benefits of DRATA are as follows:
Significantly reduced compliance costs by half, enabling cost savings for your organization.
Drastically reduced hours spent on compliance-related tasks by half, allowing for more efficient resource allocation.
Seamless scalability to additional compliance frameworks, providing the flexibility to expand your compliance efforts as needed.
Enhanced security through a simplified approach. Relying solely on individuals to assess and confirm security can be risky. DRATA offers a straightforward "yes/no" system, driving focused security enhancements and mitigating potential risks.
A comprehensive and efficient security and compliance automation platform
What do you like best about the product?
Drata's customer support is top-notch. I always end the conversation confident that the problem is in good hands.
The platform is user-friendly with great automation capabilities. I love the fact that it offers continuous monitoring of security controls and that we can showcase our hard work to clients using the Drata Trust Page.
Automating the collection of evidence for our SOC 2 is a godsend because ain't nobody got time for Excel.
What do you dislike about the product?
Not something I dislike but I REALLY want a feature to exclude things temporarily. I am currently making reminders on Slack so that I don't forget to re-include stuff.
What problems is the product solving and how is that benefiting you?
Drata helps us prepare for audits by automating the collection of evidence. The best thing about Drata is the continuous monitoring of security controls. It helps us proactively remediate things as they happen instead of fixing things just for the sake of audits.
Revolutionize Security Compliance with Drata on AWS Marketplace: Unrivaled Integration and Efficiency
Drata's automation platform is a transformative tool in the realm of security and compliance. We have been impressed with its superior functionality and streamlined efficiency, proving to be an indispensable asset and a huge time saver.
What makes Drata truly exceptional is its comprehensive integration capabilities. Drata effortlessly integrates with Single Sign-On (SSO) systems, Human Resource Information Systems (HRIS), and Infrastructure as a Service (IaaS) platforms such as AWS. The documentation is very well done and constantly updated. This enables a seamless, all-encompassing audit process that is leagues ahead of many comparable products.
The platform's automated evidence collection feature further sets it apart by reducing manual errors and saving crucial time. Rather than needing to upload endless screenshots, evidence is pulled via API as JSON on a daily basis. Alongside this, it provides actionable remediation steps for many identified issues, offering a level of guidance akin to having a dedicated engineer or compliance officer onboard. To contrast, we have helped many clients in the past using both contemporary competitors and legacy GRC tools, which are all glorified spreadsheets. This leads to long and painful email threads, hours and hours of screen sharing, screenshotting, repetitive work, chasing down people, and manual evidence gathering.
Rounding off its strengths is Drata's exceptional 24/5 live customer support staffed by knowledgeable technical support and former auditors. We usually received responses within minutes, which significantly enhances the overall user experience and ensures that any arising issues are promptly addressed. Having the former auditors on hand also helped us with navigating the many nuances of compliance frameworks and scoping. This alone makes the platform stand above the rest.
In conclusion, Drata excels in all key areas: extensive integrations, superior automation, detailed remediation guidance, and unmatched customer support. This platform is an unbeatable choice for businesses seeking to quickly yet thoroughly achieve SOC 2, ISO27001, and others. My experience with Drata has been overwhelmingly positive, and I strongly recommend it as a top-tier solution.
Experience w/ DRATA and Customer Success Manager
What do you like best about the product?
Support of the DRATA team and meetings w/Customer Success Manager
What do you dislike about the product?
The Product is still maturing but the request for enhancement has been great
What problems is the product solving and how is that benefiting you?
Tracking ISO 27001:2013 compliance
My Experience Has Been
What do you like best about the product?
My experience with Drata and our CSM, Lizzie Higgins, has been phenomenal, but I never expected anything less. Drata has undoubtedly stayed ahead of the competition with its design, integrations, automation, realtime support, etc.
What do you dislike about the product?
When it comes to the automation and uploading evidence/artifacts, the platform does not allow a workaround.
What problems is the product solving and how is that benefiting you?
Drata is helping with our compliance needs.
