External reviews
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A great tool, team and process!
What do you like best about the product?
1. A very polished tool with excellent supporting documentation, it is effortless to use, especially given the complexity of compliance.
2. The ability to leverage Drata policies as a foundation and then edit those to include additional requirements or nuances of our business, coupled with the out-of-the-box alignment of those policies to control frameworks and then further alignment to the guidance for evidence and the actual evidence repository makes a very daunting project very achievable.
3. The ongoing monitoring of compliance and integration with our infrastructure partners to auto-collect evidence or flag an issue makes continuous monitoring and maintenance very low effort
4. The DRATA team completed the experience and delivered phenomenal service at every step. Working with our team to onboard onto the platform and then working with us to stay on track with our implementation timeline and goals for compliance.
5. Finally, The DRATA team made introductions to auditors who were familiar with the platform and able to engage with us seamlessly.
2. The ability to leverage Drata policies as a foundation and then edit those to include additional requirements or nuances of our business, coupled with the out-of-the-box alignment of those policies to control frameworks and then further alignment to the guidance for evidence and the actual evidence repository makes a very daunting project very achievable.
3. The ongoing monitoring of compliance and integration with our infrastructure partners to auto-collect evidence or flag an issue makes continuous monitoring and maintenance very low effort
4. The DRATA team completed the experience and delivered phenomenal service at every step. Working with our team to onboard onto the platform and then working with us to stay on track with our implementation timeline and goals for compliance.
5. Finally, The DRATA team made introductions to auditors who were familiar with the platform and able to engage with us seamlessly.
What do you dislike about the product?
There are some infrastructure components that are not auto-monitored, and as a result, we had to submit evidence manually. It's not that much additional effort. These gaps are few and far between, the platform is continuously being improved, and I am confident they will be filled in time.
What problems is the product solving and how is that benefiting you?
Allowing us to achieve our compliance goals with minimal investmernt
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Drata has really made my life easy.
What do you like best about the product?
Drata has made security so much easier for me by gathering all my documents and requirements into a one nice checklist and automated monitoring all in one place.
What do you dislike about the product?
The document editor was hard to use to make necessary changes because there was no live collaborating edit. It only allowed for one user at a time to make edits.
What problems is the product solving and how is that benefiting you?
Drata aimed to solve security compliance for our startup so that we could focus on building tools rather than gathering evidence and proving security for auditors.
Intuitive platform that takes the guesswork out of compliance
What do you like best about the product?
Drata's platform is highly intuitive that takes the guesswork out of compliance. The dashboard has various easy-to-understand metrics that allow quick targeting of tasks needing attention.
What do you dislike about the product?
I can't think of anything I dislike so far; I could reference anything I had issues with in the knowledge base or reach out directly to the Drata team.
What problems is the product solving and how is that benefiting you?
1. Manual and time-consuming compliance processess.
2. Lack of real-time visibility.
3. Inconsistent enforcement of compliance policies.
4. Compliance drift and misconfigurations.
5. Compliance audit readiness.
6. Resource optimization and cost savings.
7. Agility and scalability.
2. Lack of real-time visibility.
3. Inconsistent enforcement of compliance policies.
4. Compliance drift and misconfigurations.
5. Compliance audit readiness.
6. Resource optimization and cost savings.
7. Agility and scalability.
A master class in delivering on the sales promise
What do you like best about the product?
Drata was consistent from marketing to the sales experience from Keanu to the customer success experience with Laci to the actual product experience. We have used this experience as a benchmark experience for our products.
What do you dislike about the product?
We have not seen any downside to the product to data. The effort to implement was comparable to preparing for an audit process without Drata.
What problems is the product solving and how is that benefiting you?
Drata is providing a single souerce of truth for our compliance and policies. We leverage the ISO27001, SOC2 and Trust Center and see considerable benefrits from removing compliance duplication across standards. The ultimate value is moving from compliance as an annual wake up to real-time compliance.
Excellent experience!
What do you like best about the product?
While we're still on the way, Drata's made the process so much easier and more efficient. It adapted to our needs, allowing us to automate our compliance processes effectively. Setting up Drata was a breeze, and our staff quickly grasped its user-friendly interface
We can't say enough about the amazing support we receive from our Customer Success Manager, Victoria Chervinska. Her expertise and patience are invaluable in guiding us through the process and ensuring a smooth journey. We feel confident and well-supported every step of the way!
Even though we're still in the midst of our compliance journey, Drata has already proven its worth. Overall, Drata exceeded our expectations and greatly facilitated our compliance efforts.
We can't say enough about the amazing support we receive from our Customer Success Manager, Victoria Chervinska. Her expertise and patience are invaluable in guiding us through the process and ensuring a smooth journey. We feel confident and well-supported every step of the way!
Even though we're still in the midst of our compliance journey, Drata has already proven its worth. Overall, Drata exceeded our expectations and greatly facilitated our compliance efforts.
What do you dislike about the product?
We couldn't find any downsides to mention. It's delivered on its promise, providing an efficient solution for SOC 2 and ISO 27001 preparation.
What problems is the product solving and how is that benefiting you?
Drata solves the problem of complex compliance processes. So, with Drata, we save time and ensure a smooth journey. It simplifies our efforts, allowing us to navigate compliance requirements more easily.
Excellent product and support team
What do you like best about the product?
I love that Drata centralizes everything needed for our SOC2 report. The templates have also been beneficial. We have been working with Tayler Gase, who is fantastic and keeps us on track!
What do you dislike about the product?
I honestly have yet to find any downsides to using Drata.
What problems is the product solving and how is that benefiting you?
Drata is helping us achieve SOC2 compliance. Drata provides the integrations with background checks, policy templates, security training, and platform for our users to complete the above. They also provide the platform for our auditor to monitor us.
Incredible service and support
What do you like best about the product?
Elise! She has been a true partner to us in helping us to organize our work and provide resources. We could not have made the progress we've made without her. Tony has provided us with great clarity on control requirements and made it a point to understand our business so that he can provide guidance that is directly relevant to our market.
What do you dislike about the product?
So far, we haven't experienced any difficulties.
What problems is the product solving and how is that benefiting you?
Streamlining employee onboarding tasks
Ability to easily provide framework compliance attestations to clients
Scalability to additional compliance frameworks
Central location for all policies with built-in processes for review and maintenace
Ability to easily provide framework compliance attestations to clients
Scalability to additional compliance frameworks
Central location for all policies with built-in processes for review and maintenace
Excellent Experience, Security Automation at its best!
What do you like best about the product?
Drata truly puts security compliance on autopilot. The UI is intuitive and easy to navigate through. With the help of Drata, we have been able to transform our internal compliance processes holistically. Drata has brought repeatability and scalability to our processes. Our CSM, Laci White, is knowledgeable and always eager to help. Laci always goes above and beyond to help us with feature requests and get them prioritized. We couldn't have cleared our audits without her help, support and assistance.
What do you dislike about the product?
Not necessarily a dislike, but reports/docs and audit hub could use some updates i.e., Be able to upload renewal docs as replacements without having to delete the old expired docs first. Another nice to have will be step-by-step help docs on how to use the audit hub.
What problems is the product solving and how is that benefiting you?
End-to-End management of our compliance initiatives via Drata automation.
Drata was the difference maker for our compliance program
What do you like best about the product?
Unlike other platforms, Drata's integrations are actually used to automate data gathering. Their support and responsive account managers are hands down the best that our company has worked with.
What do you dislike about the product?
Some of their document or policy management features are a little bit clunky, but they've already released features to address some of this and the remaining things we've encountered already have improvements planned in their public roadmap.
What problems is the product solving and how is that benefiting you?
Drata creates organization out of the chaos that is our fully remote cloud-native SaaS company. We offer our own SaaS products, so SOC 2 and ISO compliance are critical to our customers.
We transitioned from a competitor's platform to Drata this year. We essentially reimplemented our entire compliance process and started and finished our SOC 2 Type I audit in less than three months.
We had gotten absolutely nowhere in 9 months on our other platform.
We transitioned from a competitor's platform to Drata this year. We essentially reimplemented our entire compliance process and started and finished our SOC 2 Type I audit in less than three months.
We had gotten absolutely nowhere in 9 months on our other platform.
Can't imagine life without it
What do you like best about the product?
Drata is an well-designed and easy-to-use platform. It provides an easy way to monitor control compliance continuously, centralizing and streamlining all things to support external audits that make keeping an eye on compliance status so easy! So many improvements and new features have been added since we started using them. They listen to their customers and understand where to focus their effort. The updates often exceed our expectations, especially how fast some releases were deployed after we shared our feedback.
Besides the platform, the Customer Services and the Audit and Compliance support are also exceptional! They didn't just sign us up and leave us. Every CSMs who supported us are always helpful, knowledgable, attentive and easy to work with. I love working with them and cannot imagine how we can manage security compliance efficiently not having a tool like Drata. Thank you Erin, Fox, Craig, Tony, Troy and many others behind the scene for your support!!
Besides the platform, the Customer Services and the Audit and Compliance support are also exceptional! They didn't just sign us up and leave us. Every CSMs who supported us are always helpful, knowledgable, attentive and easy to work with. I love working with them and cannot imagine how we can manage security compliance efficiently not having a tool like Drata. Thank you Erin, Fox, Craig, Tony, Troy and many others behind the scene for your support!!
What do you dislike about the product?
I am really happy with the product, but it will be the policies pdf rendering if I have to pick one thing. You cannot customize it with your format, logo, page number, etc. and it does not pull in the actual approval date.
What problems is the product solving and how is that benefiting you?
Drata provides a framework for our compliance audits/certification journey and a platform for day-to-day security control monitoring. It is great to have a centralized view to support continuous internal controls monitoring and external audits and reporting.
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