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Great experience
What do you like best about the product?
Very user friendly, fast and effective customer service (both account management and compliance guidance). Made compliance certification and tracking much less daunting.
What do you dislike about the product?
No real downsides. The reports and docs tab could be more user friendly - hard to search and doesn't have as many classification options as would be useful. Also, some reports are stored under HR/company settings rather than in reports and docs.
What problems is the product solving and how is that benefiting you?
Drata has allowed us to track our compliance and to prepare our certifications. Its frameworks mean that we do not forget any requirements and we can centrally store evidence.
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Easy to use SOC2 compliance platform
What do you like best about the product?
User-friendly, easy to understand what you and your team need to manage to be successfully compliant. Onboarding new users is easy and managing requirements is quick.
What do you dislike about the product?
Nothing so far, it's going well. I've used the consultant chat service and it was quick and easy.
What problems is the product solving and how is that benefiting you?
We're obtaining our SOC2 certification and need guidance on how best to prepare for the audit.
Simplified the process of getting our first SOC 2 attestation
What do you like best about the product?
Drata has a modern software platform that I found to be highly usable and free of errors compared to many web apps. They automate everything possible about the compliance process. But the thing I like best about working with Drata are the professionals they make available to guide you through the steps to getting an attestation. They kept it all from being overwhelming.
What do you dislike about the product?
There is definitely a learning curve when first starting with the Drata platform, but that is to be expected. For me, I found it harder to scale the curve of understanding SOC 2 requirements than the web app itself.
What problems is the product solving and how is that benefiting you?
Drata tracks relevant data towards our SOC 2 compliance via both automated means and the addition of manual evidence. Our auditors use Drata to request information from us and track our responses.
Drata makes compliance easy
What do you like best about the product?
Drata includes plenty of tools to facilitate the compliance journey, ranging from boiler-plate policies to activity monitoring.
What do you dislike about the product?
The on-boarding flow could use some improvement, as it isn't immediately apparent what one should work on.
What problems is the product solving and how is that benefiting you?
As a small start-up, we did not have any prior compliance experience. Drata eliminated the need to build out a compliance team or hire a consulting firm and allowed us to build our capabilities in house with our current headcount.
A good platform for becoming SOC2 compliant with excellent customer service
What do you like best about the product?
Good UI and well organized set of tasks to reach compliance. Support is also incredible.
What do you dislike about the product?
Their integrations with AWS can take up to 24 hours to sync sometimes and it isn't clear if the data is fresh or not.
What problems is the product solving and how is that benefiting you?
Becoming compliant with various organization so we can streamline onboarding of our paid users
Very impressed
What do you like best about the product?
I appreciate the way Drata pulls data together from other sources via various integrations. Additionlly, I love the automations that can be leveraged via an MDM integration.
What do you dislike about the product?
As this was my first use of Drata, finding some controls were a little difficult, but this was because I was comparing it to how things were labeled and organized in another product. Drata isn't doing anything incorrectly, I just had to shift my mindset as to how I was searching.
What problems is the product solving and how is that benefiting you?
Drata is assisting with all of our compliance audits. The way in which they collect and present data for an audit is easily the best I've used.
Using Drata's platform for SOC2 audit/certification
What do you like best about the product?
Drata platform is an intuitive, but comprehensive way of getting yourself ready for numerous security-based certifcations. I like how easy is to set it up and running and more importatly, the people (CSMs, Consultants...) working in Drata are professional and understanding, which is a big plus.
What do you dislike about the product?
I didn't find any problems or issues using the Drata platform or talking with Drata employees. Yes, the UI have some design collisions, but I reported that, along with some product feedback to our CSM.
What problems is the product solving and how is that benefiting you?
Drata is giving as a platform where we can integrate our assets/infrastucture and make Drata execute monitoring tests (which helps us see what/where do we comply or not) and give us templates to write security polices.
An outstanding product backed by an excellent support staff
What do you like best about the product?
Drata's portal has done an amazing job of facilitating and simplifying our recent compliance journey to SOC 2 Type 2. And it is supported by a team of super knowledgable security gurus.
What do you dislike about the product?
It does take effort to onboard an orgnaiztion, but Drata's team helps every step of the way with this one-time task.
What problems is the product solving and how is that benefiting you?
Drata speeds up and simplifies our compliance tasks through a really intuative portal design.
A great service to get your SOC II report, regardless of experience!
What do you like best about the product?
What I like most about Drata is the amount of human interaction that is involved in the onboarding process, there's always a face to talk to or someone to reach out to for help. That is rarely needed as the platform itself is very intuitive and easy to pick up.
What do you dislike about the product?
Throughout the time I've spent on drata, it's been very difficult to find something that I dislike, everything is straight forward and anything that isn't is immediately addressed by our point of contact or the support team and help center.
What problems is the product solving and how is that benefiting you?
Drata is helping us achieve our SOC II report. It is benefiting us in the sense that, as an early stage startup, we rarely have resources to allocate outside of direct work on our product, so the fact that I alone have been able to manage all of the tasks necessary through the platform has been nothing short of a lifesaver as our company works quickly to expand to a new type of customers.
Drata provides outstanding support
What do you like best about the product?
The software, the quickness in their support, and the auditor Chat. Always quick to understand and give me the information I need. Greta is also great to work with
What do you dislike about the product?
Nothing. I have yet to find something. I find them great to work with
What problems is the product solving and how is that benefiting you?
SOC 2 and ISO 27001:2022 compliance and evidence gathering
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