External reviews
External reviews are not included in the AWS star rating for the product.
Great platform!
What do you like best about the product?
One of the standout features of Drata that I truly appreciate is its straightforward and user-friendly interface. To give you an idea, I don't have any background in IT nor am I a web developer (I'm a lawyer with a little background in privacy), and for me it was really straightforward to use. A significant advantage is the dedicated compliance team, which consistently provides prompt and efficient responses to my inquiries. Their quick turnaround time is impressive. I really recommend Drata and their services.
What do you dislike about the product?
For now, I don't really dislike anything about Drata.
What problems is the product solving and how is that benefiting you?
Without Drata we wouldn't know where to start for our SOC 2 compliance.
- Leave a Comment |
- Mark review as helpful
Very easy to use
What do you like best about the product?
The platform is very understandable and easy to use.
What do you dislike about the product?
No 3rd party integration. Our company is using ClickUp, it would be great if the administrator can create ClickUp tasks for users via Drata platform.
What problems is the product solving and how is that benefiting you?
SOC-2 complaince procedure
Automating certification is much easier with Drata
What do you like best about the product?
Drata's platform stands out as a comprehensive solution for anyone aiming to achieve security certification. The pre-defined templates, ready-to-assign controls, and the ability to integrate with other platforms like Google Workspace and AWS are standout features. These integrations, especially, facilitate automatic control checks, which immensely ease the audit process. This platform has not only saved us countless hours but also reduced our operational costs.
Furthermore, the customer support is extremely helpful. Not only do they know what are they talking about but also they give you exactly what you need.
Furthermore, the customer support is extremely helpful. Not only do they know what are they talking about but also they give you exactly what you need.
What do you dislike about the product?
While Drata excels in many areas, its navigation could use some fine-tuning. It can be confusing at times, with certain functionalities not as intuitive as one would hope. For instance, accessing specific documents can be a roundabout process, as in the case of having to use the policy center search functionality to locate approved policies that are visible in the controls.
What problems is the product solving and how is that benefiting you?
We provide a SaaS solution to corporate entities that need assurance of our product's security and compliance with all security standards. Using Drata for SOC-2 certification achieves two objectives simultaneously: it accelerates the sales cycle and assures customers of our product's safety.
Best supporting team and platform on our compliance journey!
What do you like best about the product?
Drata have been amazing partners in our compliance journey.
The platform automates much of the daily compliance work and gives us both the overview and details for our progress towards all frameworks on our list.
More than the platform, the Drata team supports us quickly on all manner of compliance questions, policies, advice and audit expectations. During our meetings, our CS partner kept us on track for our compliance goals and has been amazing with support preparing for the coming audit.
We already saved much on the audits cost, as the auditors will audit the automated, online and easier to use platform during the audit.
We highly recommend Drata's platform and team as compliance partners.
The platform automates much of the daily compliance work and gives us both the overview and details for our progress towards all frameworks on our list.
More than the platform, the Drata team supports us quickly on all manner of compliance questions, policies, advice and audit expectations. During our meetings, our CS partner kept us on track for our compliance goals and has been amazing with support preparing for the coming audit.
We already saved much on the audits cost, as the auditors will audit the automated, online and easier to use platform during the audit.
We highly recommend Drata's platform and team as compliance partners.
What do you dislike about the product?
Setting up the system including the integrations of a platform to our systems and cloud environments took a couple of days. Some Drata employees are available only during US hours (we are EU based).
What problems is the product solving and how is that benefiting you?
Online monitoring of our compliance through integration and agent on computers. Policies compliant with several framworks. Consulting us on our Security and privacy issues. Prepring for several audits and assessments, some external. Etc.
Great tool.
What do you like best about the product?
Very easy to see current compliance stance and get insights as to what needs to be addressed
What do you dislike about the product?
Agent deployment process doesn't allow for unattended administrative setup
What problems is the product solving and how is that benefiting you?
It is giving us visibility to our current compliance stance surounding NIST
Drata makes SOC 2 and ISO 27001 much easier
What do you like best about the product?
Support team - always available, easy to engage, very knowledgeable
Product - Easy to use, continously improving, good volume of integrations
Sales - Not very pushy
Product - Easy to use, continously improving, good volume of integrations
Sales - Not very pushy
What do you dislike about the product?
Occasional issues with the data, but the support team is usually on it and take care of it
What problems is the product solving and how is that benefiting you?
Evidence gathering for SOC 2 and ISO 27001
Drata's team is an extension of my own security team
What do you like best about the product?
The customer service and support, including the customer success and audit team has been fantastic since day 1. I have a small but mighty security team, so I depend heavily on the support from my vendors to get the greatest ROI from any product. The Drata team has me their commitments since day 1.
What do you dislike about the product?
The product is constantly releasing new features - which is amazing! But its also a bit difficult to keep up with all of the enhancements. This is by no means a criticism, but something I am still getting accustomed to.
What problems is the product solving and how is that benefiting you?
Drata is helping me have better visualization over our environment to "trust but verify" that the controls we have in our environment are not only in place, but continuously operating effectively.
Great platform for compliance
What do you like best about the product?
I really like drata's interface, UI, and support function. Their support team is super quick to respond, will do their best to answer your questions and even go so far as to make you a custom video if needed.
What do you dislike about the product?
Drata's control mapping can be a big confusing at times. Also the chat window covers up many parts of the platform making it difficult to bounce back and forth without multiple windows.
What problems is the product solving and how is that benefiting you?
Drata allows our team to monitor compliance with industry frameworks, conduct vendor due diligence, and centrally manage many of our assets, policies, etc. It's a one stop shop for everything compliance.
Fantastic Customer Service
What do you like best about the product?
Customer Service is much better then some of their comeptitors. They are constantly releasing new features that make grc automation easier.
What do you dislike about the product?
Connection to AWS gov cloud currently can't be done through their connections menu. It can be done through a custom API call. Just be aware of this.
What problems is the product solving and how is that benefiting you?
GRC Automation.
Great product
What do you like best about the product?
For us Drata serves as an efficient and reliable tool for managing our compliance needs. Here are the main upsides of using the platform:
- Automation & Integration: Drata takes over many of the tasks that would typically require manual oversight, integrating seamlessly with our existing processes to keep our compliance in check.
- Real-Time Updates: Regulatory requirements change frequently, and Drata ensures we're informed promptly about any new mandates or shifts in standards. This proactive approach is invaluable in keeping our operations compliant without constant manual monitoring.
- Scalability: As our company evolves, Drata adjusts to our compliance requirements. This adaptability is essential, ensuring we remain compliant regardless of growth or changes in our business.
- User-Friendly Interface: The platform is designed with user experience in mind, making it simple for our team members to navigate and utilize without extensive training.
- Cost-Efficiency: With Drata managing our compliance, we've seen a reduction in the need for a substantial dedicated team, leading to cost savings.
In summary, Drata provides a reliable and straightforward approach to compliance management, making our operations smoother and more efficient. It's a valuable tool for any organization seeking to simplify their compliance processes. We're also extremely happy with our CSM Victoria who's very helpful and responsive.
- Automation & Integration: Drata takes over many of the tasks that would typically require manual oversight, integrating seamlessly with our existing processes to keep our compliance in check.
- Real-Time Updates: Regulatory requirements change frequently, and Drata ensures we're informed promptly about any new mandates or shifts in standards. This proactive approach is invaluable in keeping our operations compliant without constant manual monitoring.
- Scalability: As our company evolves, Drata adjusts to our compliance requirements. This adaptability is essential, ensuring we remain compliant regardless of growth or changes in our business.
- User-Friendly Interface: The platform is designed with user experience in mind, making it simple for our team members to navigate and utilize without extensive training.
- Cost-Efficiency: With Drata managing our compliance, we've seen a reduction in the need for a substantial dedicated team, leading to cost savings.
In summary, Drata provides a reliable and straightforward approach to compliance management, making our operations smoother and more efficient. It's a valuable tool for any organization seeking to simplify their compliance processes. We're also extremely happy with our CSM Victoria who's very helpful and responsive.
What do you dislike about the product?
While Drata excels in many areas, we would appreciate further integrations with various workflow tools and platforms to fully optimize our processes.
What problems is the product solving and how is that benefiting you?
Drata has been instrumental in addressing our compliance challenges. Specifically, it helps us maintain our compliance efforts with regard to SOC2, GDPR, and CCPA. By automating and streamlining these processes, Drata eliminates the need for extensive manual oversight and ensures we're always up-to-date with the latest requirements. While the platform has been greatly beneficial, we do look forward to seeing more integrations with other workflow tools and platforms to further enhance our operational efficiency.
showing 191 - 200