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An Excellent Product
What do you like best about the product?
As a one-person team for our GRC at my organization, Drata has become a daily essential tool for me to maintain our compliance and readiness. Drata is easy to use, integrates well with our major providers like AWS, has amazing customer support, and a fairly painless implementation process. I can sincerely say that our small organization would not be able to handle all the necessary requirements of compliance without the software and Drata support.
What do you dislike about the product?
Integration with AWS and other items can be your greatest uplift when purchasing the product, as well as getting used to the numerous Controls can be a bit overwhelming, but once you get used to it, everything is pretty straight-forward.
What problems is the product solving and how is that benefiting you?
Everything that has to deal with a GRC program for a small organization. I use drata for our SOC 2 Type 2 compliance needs, risk assessment and analysis, and keeping track of our annual evidence for our audits.
MFA issue
What do you like best about the product?
The team and the thorough SOPs! Zack and Dante were instrumental in solving this problem and they were super thorough.
What do you dislike about the product?
Had to wait a bit during shift changes but not a big deal
What problems is the product solving and how is that benefiting you?
Automating our compliance audits, and our security audits
Accelerator for our re-certification of ISO 27001:2022
What do you like best about the product?
- Built-in frameworks, controls and monitors
- Excellent risk management
- Great support
- Excellent risk management
- Great support
What do you dislike about the product?
- Connectors should be more configurable
What problems is the product solving and how is that benefiting you?
Continuous Compliance in a modern and automated way
Excellent support
What do you like best about the product?
We are still in our starting journey with Drata, so don't have much in terms of the platform however the support are alway there to help and sort issues in a timely manner
What do you dislike about the product?
so far the controls and connections are not obvious what they do or what they are for
What problems is the product solving and how is that benefiting you?
Automating evidance gathering hopefully saving users time
Drata is the way to go!
What do you like best about the product?
The Drata platform is very user friendly and provides great support and help articles for users to navigate and understand the compliance requirements. The Drata team is also extremely helpful, responsive, and approachable any time they are needed.
What do you dislike about the product?
I would like to see a feature that requires manual user updates (i.e. marking items ready for audit) as opposed to automatically checking off as green since this could lead to confusion.
What problems is the product solving and how is that benefiting you?
Drata improves the efficiency (time and effort) in maintaining security compliance. The frequent reminders of overdue, quarterly/annual tasks, and overall status dashboard provide great value to users who do not have the time or headcount to manually keep track of these. On the auditor side, it helps with being able to quickly identify which big ticket items are missing and provide some guidance to the user on how to best address those items.
Had an issue accessing a framework
What do you like best about the product?
Drata's customer service chat services (featuring Rachel) was able to solve my issue immediately.
What do you dislike about the product?
The Help & Feedback pops up behind the chatbox window, making it hard to interact with during chat.
What problems is the product solving and how is that benefiting you?
Drata listed out clearly all the necessary objectives needed to satisfy compliance certifications.
Help is always there!
What do you like best about the product?
I love that I have access to already built automation, controls and policies that I can tweek for my business!
What do you dislike about the product?
I wish someone could do it for me instead, like a managed service.
What problems is the product solving and how is that benefiting you?
Our customers require SOC 2 reporting on our system. Although we are secure, and adhere to security standards, having the SOC 2 stamp is the only requirement.
Best Compliance tool out there
What do you like best about the product?
It is very easy to use, Implementation was a breeze, and also has top-notch customer support. We use the product on a daily basis and since it was easy to integrate with our other platforms, compliance is easier to perform.
What do you dislike about the product?
Some granularity in controls still needs an uplift, one such place is ticketing management, It currently only supports Jira which creates some difficulties when performing tasks.
What problems is the product solving and how is that benefiting you?
Keeping up with compliance frameworks, monitoring controls and systems, maintaining policies and procedures, managing vendors
Strong tool at a good value
What do you like best about the product?
It's extensive without being overwhelming.
What do you dislike about the product?
None to speak of really. We're happy so far.
What problems is the product solving and how is that benefiting you?
We are currently working on our SOC II type 2 report. Drata helps up keep track of our progress and needs without getting lost or overwhelmed.
Amazing customer support by Pablo.
What do you like best about the product?
Best Connectivity capabiltiies they have on their tool.
What do you dislike about the product?
It would be great if you could provide mor information from an audit perspective.
What problems is the product solving and how is that benefiting you?
Security Compliance
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