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External reviews

153 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Architecture & Planning

Hyper-flexibility Made Easy

  • March 20, 2024
  • Review provided by G2

What do you like best about the product?
Ease of implementation, flexibility of services
What do you dislike about the product?
Complexity for new users, expensive pricing plan
What problems is the product solving and how is that benefiting you?
Allowing to host multiple services and use multiple interfaces through cloud services


    Adrija M.

Amazing and next level experience

  • March 15, 2024
  • Review provided by G2

What do you like best about the product?
It is very easy to navigate and use. It is very adaptive and flexible. It is digital transformation for finance. It helps us govern our APIs and assets.
What do you dislike about the product?
A bit complex for beginner's, but amazing
What problems is the product solving and how is that benefiting you?
It is helping me to manage product life cycle. It's very flexible to use and easy to manage.


    Muhammad Uzair A.

I had an amazing experience with respect to IBM API Connect.

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
The best what I like about API Connect was the analytics section, in diagnoising issues in production, our go to approach would be to check the API Connect logs. In the latest API Connect 10 version we had on our Cloud Pak. That version had the capability to show the processing time the request spent on each policy with in the API, so it gave us really good insights in identifying bottlenecks whether it was our gateway script or the downstream system itself and then take appropriate action.

The other feature was the capability of synchronizing data such as client ids and secrets. We had two seperate API connect deployments (Active and DR) and using the internal sub system backups of the main deployement and backup in the other cluster we were able to onboard one client and the same id and secret could be used in the other cluster, in case of enabling DR traffic.

Since most of our integrations were routed from the API Connect, it was a touch point for all the services for the organization so it was able to handle immense workloads.

It was also relatively easy to develop APIs and deploy it on the products. And with the role based access control we were able to make sure that only relevant users after review could publish the API's.
What do you dislike about the product?
The only problem which I observed was where we had two deployments (Active and DR) running in two seperate clusters, we had issues of analytics availaiblity at one place, other than that there weren't any issues from the development and deployment perspective.
What problems is the product solving and how is that benefiting you?
The main problem that API Connect was solving was authentication and authorization, since we want the consumers to only access only those services for which they were provided the access to, furthermore the other direction which the organization was thinking was to use monetization capability with the API Connect to avoid API abuse by the consumers.

From the analytics perspective we onboarded the clients with perspective to business domain and region, so we were able to also have the stats on hand if the management team wanted to inquire the numbers for the calls from a certain region or domain or both.


    Consulting

A decent API Management offering

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
The comprehensive set of tools for designing, managing and securing API's.
What do you dislike about the product?
The complex learing curve. IBM's tools and services are expensive.
What problems is the product solving and how is that benefiting you?
API Connect allows to me securely mange and design API's. I as a developer, leverage the visual interface to design APIs and define endpoints.


    Pratik G.

IBM API Connect - one solution for API Managmenet

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
Request and Response bodies can be changed to different xml, json formats. Also testing the API's are convienent
What do you dislike about the product?
UI /UX interface can be made more user friendly eg Postman
What problems is the product solving and how is that benefiting you?
Its helping us to test different API's we are developing and its integration with application. Good alternative to POSTMAN and reducing dependency


    Aman K.

A complete package of tools under one roof.

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
-Multiple features such as api management, microservices architecure, REST/SOAP APIs handling.
-Subscription based model and platform independant and easy to integrate.
- Easily adaptable and available to use.
- Great customer support and escalations handled ontime.
What do you dislike about the product?
- Bad pricing marketvalue and low speed.
- Less number of repeat customers.
What problems is the product solving and how is that benefiting you?
- API Management -> Effortlessly manage and monitor all of your APIs from a one location.


    Mahesh G.

Automation engineer

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Good the IBM api to fetch the details using title and some details related and respond faster
What do you dislike about the product?
Basically i am developer and i not fscing any issue like disadvantages
What problems is the product solving and how is that benefiting you?
I using API for the some testcase write or any script created for automation and development then useful for me


    Aman P.

A good option for API management

  • February 16, 2024
  • Review verified by G2

What do you like best about the product?
It is really easy to create, test and deploy all of our APIs in a single place.
What do you dislike about the product?
As of now I did not find any drawbacks. Although documationation can be improved.
What problems is the product solving and how is that benefiting you?
It helps our organization to create and manage all our APIs and integrate those APIs to different external resources.


    Information Technology and Services

Reached my expectations

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
Security , open shift environment and it's high scalability
What do you dislike about the product?
Complexity while setting it up and felt it like challenging
What problems is the product solving and how is that benefiting you?
Security and managing the API's . It's briniging all of the API's toghether to one place that's how it is benefitting to me


    atokoose t.

My review on IBM API CONNECT

  • December 14, 2023
  • Review verified by G2

What do you like best about the product?
The first thing i would love to mention about this software is the ease of integration, i was able to easily integrate it with our company website and during the process of integration, i found out that IBM API has a huge web of external systems that it could be easily integrated into and not just a company website. with IBM API CONNECT . we were able to easily control, manage, create, anaylse all our API link services... it allowed us to easily upscale and downscale at any moment of need... the tool that helped us in easily creating these API was very user-friendly without it taking so much time to set up. IBM API CONNECT provides us with a very strongly secured gateway to manage all our internal to external data send and requests... The customer care support team was also very responsive and very professionally knowledgeble
What do you dislike about the product?
The software implementation and structure can get so complicated at any moment especially with a lot of API on board.. which does lead to more hands on deck
What problems is the product solving and how is that benefiting you?
The biggest problems we had issue with was security .. IBM API CONNECT really saved our side on that.