My main use cases for it are servers, such as web servers, database servers, and any type of server that we need.
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Solid security and stability make it a 10/10
What is our primary use case?
How has it helped my organization?
Red Hat Enterprise Linux (RHEL) helps us solve pain points related to security, CVEs, and patching.
The benefit for my company is that it saves time on compatibility issues. I don't have any metrics of roughly how much time has been saved, but I just know we don't have the combat. I've done Ubuntu, and Ubuntu doesn't compare to Red Hat, so I just know when I need to install something, it works. There are very few times when I've had issues.
Security requirements were a major consideration when choosing Red Hat Enterprise Linux (RHEL) in the cloud because they have secure patching. We review all RPMs and stuff that we import, and that's the major reason.
What is most valuable?
The feature I appreciate the most about Red Hat Enterprise Linux (RHEL) is the DNF, yum updates, and RPM, which make it easy to install applications and customize it.
What needs improvement?
Red Hat Enterprise Linux (RHEL) can be improved by making the licensing easier for Amazon EC2 instances. When we try to do auto-scaling, the licensing is hard to automate.
For how long have I used the solution?
I have been using it since Red Hat Enterprise Linux 4, so probably 2005.
What do I think about the stability of the solution?
It's very stable. I haven't had any issues. We don't have to worry about it crashing.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales very well with the growing needs of my company. I've done from one or two to thousands, so it's not a problem.
How are customer service and support?
Their knowledge base is great. Anytime we have patching issues or anything else, we reach out to support, and they always have an answer.
Their technical support has been great. I haven't had any issues with that as they respond right away.
How would you rate customer service and support?
Positive
How was the initial setup?
It has been very good. I've done from one or two to thousands, and I've never had a problem. The only issues were hardware-related. They've been able to support drivers and things like that.
We have a hybrid environment with both on-premises and cloud deployments. I specialize in AWS. Red Hat Enterprise Linux (RHEL) supports our hybrid cloud strategy. When we have things that can't go into AWS, we can spin up a Red Hat Enterprise Linux EC2 instance in AWS to run legacy stuff or stuff that's not compatible with AWS.
We usually use Ansible for provisioning and patching. I am 100% satisfied with the management experience of Red Hat Enterprise Linux (RHEL) systems when it comes to provisioning and patching, and I have no issues.
What was our ROI?
From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is probably stability, as I don't have to worry about it crashing. I've had issues with other forms of Linux, so it's been pretty stable.
What's my experience with pricing, setup cost, and licensing?
It's been good, but I don't really get involved with that.
Which other solutions did I evaluate?
We did consider other solutions, such as Ubuntu, Amazon Linux, and Rocky Linux. but Red Hat Enterprise Linux was the one we went with. The biggest reason Red Hat Enterprise Linux (RHEL) leads the way is support and security.
What other advice do I have?
I would rate Red Hat Enterprise Linux a 10 out of 10 because of the stability and security. That's the main reason I use it.
An OS that just works
What do you like best about the product?
We can upgrade and patch the OS without having to re-do the entire server
What do you dislike about the product?
The hardest part is staying up to date while keeping vulnerabilities down, which it seems like RHEL 10 is tackling
What problems is the product solving and how is that benefiting you?
Our application server as well as a basis for our container images
RHEL streamlines network administration
What do you like best about the product?
I like managing the system and certain network functions via the command line.
What do you dislike about the product?
It can be challenging to remember or decipher the correct syntax and flags for commands, and scripts.
What problems is the product solving and how is that benefiting you?
We have had a hard time automating certain tasks and services, however RHEL and Ansible playbooks have made it much simpler.
Red Hat have continued to provide leading services around RHEL.
What do you like best about the product?
The support and speed of addressing support issues. We are looking forward to leveraging RHEL AI.
What do you dislike about the product?
The version of support management continues to cause a number of customer environments issues as they are no longer supported
What problems is the product solving and how is that benefiting you?
Providing a consistent and reliable environment for Production systems
very good Linux distributions with active support and nice maintenability
What do you like best about the product?
Support, ease of use and consistency over time
What do you dislike about the product?
prices a bit expensive and sometimes complexity of subscription system
What problems is the product solving and how is that benefiting you?
Allows us to provide consistent and stable servers for our application teams.
Seamless integration with Ansible and less overhead than others
What is our primary use case?
My main use cases are related to Ansible, mostly involving software automation, software installation automation, and data collection.
How has it helped my organization?
Red Hat Enterprise Linux (RHEL) has less overhead compared to other operating systems for my company. The command line interface is much easier to use—there's not as much navigating around screens. The command line interface is much easier to instruct and manage in that sense.
What is most valuable?
There's less overhead than using Microsoft products in general, as is the case with the Linux operating systems. I enjoy the command line interfaces a lot more than the UI. For me, that's a plus, but it's also nice to have the GUI interface on top of that if I need to.
The seamless integration with Ansible is always a plus. I can just get it running. Podman, as well, is valuable. Having it just there and ready to use is such a quality of life increase. I don't have to mess around with dependencies.
What needs improvement?
It's been good and reliable. I haven't dealt with it much, but I would say Podman and containerization could use a little more work, although I don't know exactly how that would proceed.
The UI could use a little bit of work. The graphical interface could be improved. I'm not too big of a fan of it right now, but some of that can be customized. Right out of the box, I'm not the biggest fan of how it looks, but that's personal.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for about two years now. I've been dabbling in it on and off. I started with Red Hat Enterprise Linux 6 and went all the way up to Red Hat Enterprise Linux 9 most recently.
What do I think about the stability of the solution?
It's very reliable. It's fairly robust. I haven't had many issues with it.
How are customer service and support?
I haven't had any issues with customer service and technical support for Red Hat Enterprise Linux (RHEL). Their customer service has been great.
How would you rate customer service and support?
Positive
How was the initial setup?
It's seamless. When it comes to managing my Red Hat Enterprise Linux (RHEL) systems, I most often do manual patching, and it's not any more challenging than any other system I've dealt with, so it's standard in that sense.
What was our ROI?
For me, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is ease of use and quality of life.
What other advice do I have?
I would rate Red Hat Enterprise Linux (RHEL) a nine out of ten.
Using RHEL as one of our main OS
What do you like best about the product?
It has a fairly easy migration from one version to the next.
What do you dislike about the product?
It can be hard to get off of once the versioning gets old enough, and is no longer supported.
What problems is the product solving and how is that benefiting you?
Is it giving us a solution to hosting many of the servers that we are using.
RHEL - Linux for the Enterprise
What do you like best about the product?
RHEL provides an easy supportable off-the-shelf product that any enterprise can deploy and know that that right management, support, and roadmap guidance will be provided to provide value to the Enterprise. Customer Service and support makes RHEL easy to implement and deploy throughout the environment.
What do you dislike about the product?
RHEL's value comes from the support maintenance contract, which does add a cost to an open-source product.
What problems is the product solving and how is that benefiting you?
Standardizing Linux deployments and provide commercial support, including FIPS certification
I like the consistency of the product. Having a software bill of materials helps with delivery.
What do you like best about the product?
The training available for Red Hat is readily available. The support from Red Hat engineers is top notch and I love having a single point of contact to reach out to when my team has problems.
What do you dislike about the product?
When it breaks it breaks bad and often it's something that could have been avoided with some monitoring actions taken preventitively.
What problems is the product solving and how is that benefiting you?
It provides a stable platform for my application teams to deliver on.
It's better than Ubuntu
What do you like best about the product?
Consistency across minor releases, excellent vendor support, easy of installation and patch management. The knowledge base is very, very good and makes it easy to self-solve issues. The consistency across releases makes it easy for newer administrators and engineers to use.
What do you dislike about the product?
There are a lot of vendors who ship their products for free Linux distributions such as Ubuntu, forcing us as an enterprise to offer Ubuntu support to our internal customers. If there were a solution for this situation, specifically in the broadcast media space that I work in, it would make my life a lot easier.
What problems is the product solving and how is that benefiting you?
It powers the majority of our Enterprise, financial and broadcast applications. It is well supported by most of these vendors (see my earlier comment about some broadcast vendors shipping with Ubuntu because they don't want to pay for an included RHEL subscription).
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