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Umbrella DNS Security Essentials

Cisco Systems, Inc. | 1

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25 reviews
from G2

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    Information Technology and Services

Simple and Effective

  • August 06, 2018
  • Review verified by G2

What do you like best about the product?
As an MSP Open DNS Umbrella offers a single portal to manage all your OpenDNS customers. The policy builder is simple and easy to use, and the basic implementation of the system can be done (including the deployment of VAs and AD connectors) within an hour.

PSA integration and deployment from an RMM also makes deployment of this product very painless.
What do you dislike about the product?
With the MSP version AD integration is only possible with the use of a virtual appliance for the AD connector to talk to. This restricts the deployment to smaller or purely cloud based customers.
What problems is the product solving and how is that benefiting you?
We currently Open DNS Umbrella for providing a comprehensve DNS level security for customers who do not require a content filtering platform.

We also have a number of customers who work and offer services to vulnerable children and adults. Open DNS allows our customer to provide a safe and secure environment for their service users.


    Jessica R.

Great as a first time user learning and teaching about DNS management

  • July 14, 2018
  • Review provided by G2

What do you like best about the product?
I appreciated the simple way I could whitelist and blacklist different sites for young users at the public library
What do you dislike about the product?
It is not easy to install, especially not for those with limited computer literacy
What problems is the product solving and how is that benefiting you?
I was able to help librarians block children's games which were infecting computers with malware files


    Eddie R.

Open DNS opens the internet for your family and church

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
OpenDNS is super easy to set up and once setup in your router covers all devices connecting to it. It’s very good at filtering inappropriate content like pornography or many other categories that are laid out
What do you dislike about the product?
It’s unfortunate though that If users have administrative access to their internet settings they could bypass the dns lookup setting that keep OprnDns working.
What problems is the product solving and how is that benefiting you?
As a church we provide public access to internet and feel good about doing our part to prevent inappropriate content and scams from reaching our users


    Information Technology and Services

Great way to easily protect your home network and users

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
Very easy to configure if you have popular networking equipment that they have step by step instructions for. The interface allows you to monitor what hits against your filters were made.
What do you dislike about the product?
For routers that aren't on their instruction list, you're left to figure out how to configure. Not hard if you have a bit of experience in this area, but I image less experienced users may struggle.
What problems is the product solving and how is that benefiting you?
Reduction in crappy ads, inappropriate sites veiwed on company machines.


    Victor P.

Set it and (mostly) forget it

  • October 03, 2016
  • Review verified by G2

What do you like best about the product?
Ever since I became a parent, I've been concerned about my child inadvertently stumbling upon age-inappropriate material on the internet. OpenDNS introduced me to network filtering via its free plan, and after some time, I decided the feature set and filter effectiveness were worth the modest annual subscription fee.
What do you dislike about the product?
The stats dashboard could use a more modern design, with graphics depicting performance of the filtering over time.
What problems is the product solving and how is that benefiting you?
I can now access my home network for both business and personal use from multiple desktop, laptop, and mobile devices, confident that objectionable material is being prevented from even downloading itself.
Recommendations to others considering the product:
If you don't have an internet filtering service protecting your home or office network, get one. You can hardly go wrong with OpenDNS. It's easy to grasp, easy to deploy, and easy to administer.