We use Cisco Duo for our single sign-on. We have it tied to our Okta, so users must first log in to Duo before accessing Okta.

Cisco Duo helps minimize the risk of attack vectors and prevents unauthorized access to our data since it's tied with multi-factor authentication, which helps block threats.

I appreciate the simple login feature of Cisco Duo; being able to log into your actual page and then having all your apps there is convenient.

My experience with Cisco Duo's strong security authentication system has been easier.

It's easier to log in. Cisco Duo is user-friendly; users simply put in their email address and are redirected to their Okta page, making it straightforward to use. It's hard to screw up.

Cisco Duo's Identity Intelligence capability to detect and respond to identity-based risks is good. While I don't necessarily use it directly, I'm sure we implement it, though it might not be noticeable unless specifically pointed out.

I'm not aware of any new features or functionalities of Cisco Duo that we have started using recently. I don't know if we utilize the Advanced Identity Threat Detection and Response feature. I have not used Cisco Duo's conversational AI interface for admin tasks.

I'd be interested in exploring the AI portion of Cisco Duo as that would make it more interesting, though it's already straightforward and user-friendly. General announcements when new features come out with Cisco Duo should be broadcasted to customers who are using it, which might bring more accessibility to their documents so users can be more in tune with updates.

We implemented Cisco Duo just over four years ago.

Cisco Duo is stable.

Cisco Duo is easily scalable; you can adjust the size quickly and easily. From a licensing standpoint, we have the true-up which makes it easier to increase licenses when needed.

I've never had to reach out to customer service and technical support, so I cannot speak to that aspect. The fact that I've never had to contact support since Cisco Duo has been in place indicates it's a stable, robust product.

We were put in a position where we needed Cisco Duo, so we adopted it.

I wasn't part of the deployment team. That said, from what I've heard, it wasn't that complicated.

The biggest return on investment when using Cisco Duo is what it protects you from overall. It keeps you safe, and that protection demonstrates its worth.

We don't have a complete passwordless environment in our company yet; we've implemented long passwords, however, we haven't eliminated passwords entirely.

I would rate Cisco Duo a ten out of ten.

My main use case for Cisco Duo is to handle remote users.

As a healthcare association, Cisco Duo helps keep our patients' data secure since we can authenticate the users who are supposed to be accessing our network.

The feature I like the most about Cisco Duo is that it allows us to authenticate users before they can connect to our network from outside of our company.

The solution is pretty secure.

My experience with Cisco Duo's strong security authentication system is that sometimes there are difficulties, and sometimes users just won't be able to log in. We have to reset their password so they can use Duo.

I have been using Cisco Duo for a year and a half.

I assess the stability and reliability of Cisco Duo as very reliable.

The solution scales very well with the growing aspects of our organization.

Technical support has been very helpful.

I did not use any other solution before using Duo.

I wasn't part of the initial setup.

I don't handle the licensing aspect of the solution.

I did not consider any other solutions before selecting Cisco Duo.

We did not purchase Dueo on AWS Marketplace.

My advice for other organizations considering Cisco Duo is to maintain the security and integrity of your network by considering using two-factor authentication for all users who have access to it.

On a scale of one to ten, I would rate Cisco Duo overall as a ten.

Cisco Duo is for multi-factor authentication for all of our users and securing our assets off-campus.

Cisco Duo has benefited our company overall by giving us the ability to have multi-factor authentication. At the time, we didn't have any other in-house options. While going through the process of identifying a vendor, Cisco Duo was by far the cream of the crop, so we went that direction, and we've been there ever since.

The Verified Duo Push feature is valuable. It gives an extra level of security beyond just the regular push. Before that came out, we had a few instances of people getting compromised, pushing the button because they thought it was something else they were doing, and it turned out to be an attacker compromising their account. We were able to enable that pretty much as soon as it went into production, which drastically cut down on any issues.

It's been pretty easy. There haven't been too many challenges. It does what it says it does. It's easy. It's straightforward. It's not a hard process to do anything with it. Even though we don't take a lot of advantage of it, there are always new features that are coming out. It shows that Cisco puts time, effort, and development into it.

I would appreciate seeing Cisco Duo improved with a tighter integration with Active Directory to secure not just Remote Desktop to a server, but all the remote levels of connection that you can make to a server.

Other than that, there can be a better way to onboard users who don't want to use a phone, but that's stretching it because we can do a token or order Cisco Duo tokens, or do FIDO keys.

I have been using Cisco Duo for 10 years.

The problems we've had with Cisco Duo have been very easy to resolve, and the team has been very helpful in providing solutions. It's not one that we've had a lot of challenges with. A couple of times, our Cisco Duo region might have had an issue, but there was very clear communication, and it was resolved pretty quickly. It's been great, and I don't have a lot to say because there haven't been many problems.

Cisco Duo has scaled great with the growing needs of my company. It scales easily because it is just tied into our identity provider, and it grows along with that. I don't have a lot of specific examples because it's just something that's there. It works, it's reliable, and I don't have to think about it too much.

Their team has been very helpful in providing solutions. I would rate the technical service and customer support of Cisco Duo a ten out of ten.

It was easy. The difficult part was just the culture shift and making people understand why multifactor authentication was important and why we were using Cisco Duo. Even if you're a retired faculty member who doesn't do anything, you still need to protect your account because it's a doorway into our system. We need to make sure it's secured. Once we got through those hurdles and it was adopted, the problems were few and far between.

The implementation involved using Cisco Duo services, specifically the concierge service for onboarding, which was excellent. They provided a lot of information and templates for sending out registrations and notifications of what we were doing. They walked us through any technical challenges, which I don't remember having, so it was all a very smooth and good experience.

From my point of view, the biggest return on investment when using Cisco Duo is the security and the ease of setting it up. It's easy to enroll, the email goes out, and the user can just download the app and set it up. We're not having to provision tokens and email them out or make people come to campus and stand in line to register a device.

My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable.

While using Cisco Duo, we have looked at Microsoft Entra ID because it includes MFA and could probably do the bulk of what we do. However, when we look at it, it doesn't do everything fully, so we still have to keep Cisco Duo. It doesn't make sense to have half our users use that and the other people use Cisco Duo, so we just keep it all in one and use Cisco Duo.

Cisco Duo's reliability is definitely better. The app experience is definitely better. Our test users have had a lot of challenges with Entra ID that our Duo users don't have.

Other than the verified push, my company has not really started using any new features or functionalities in Cisco Duo recently, but we are looking at going to a more zero-trust type of setup. We've been looking at how to leverage Cisco Duo better without hugely increasing the expense of our authentication systems. Currently, we have it integrated with Entra ID and our Active Directory environment. We are looking at how we can expand that out and improve our security on campus.

We have been with various vendors for a complete passwordless environment, and we've tried doing it with Entra ID but have run into challenges with some vendors that still require a password in their SAML authentications. I haven't really validated the Cisco Duo portion of it yet, and I'm not sure what all that entails at this point. I know it can be done, but we haven't implemented it yet.

I would rate Cisco Duo a ten out of ten.

At this point, the primary use case of Cisco Duo is to secure access to systems, applications, and data through multi-factor authentication (MFA), and we use Cisco Duo, which we also provide to other clients. We implemented it and use it ourselves. The IT and finance departments should be involved in the process.

Simplified Access Management with a centralized admin control, security remote access even with their BYOD etc.

All features of the solution are effective, Duo supports BYOD policies by allowing users to authenticate securely from their personal devices. This flexibility allows employees to work from anywhere while ensuring that only secure devices can access corporate data. This has been very effective for our organization, and we have not encountered any issues. We use Cisco Duo and provide it to our clients as well. We implemented it and also use it internally. The IT and finance departments should be involved.

I found some issues yet do not remember them specifically. There was an project requirement related to facial recognition integration imbedded in duo.

I have been using this solution for two years.

The stability of the solution is okay. We have not found any issues.

Until now, we did not find issues related to scalability as we did not implement the solution at a large scale.

The customer service is okay. However, the response time could be faster.

The initial setup consists mostly of demos, so it is not very hard to implement.

Additionally, there is also online support available. The setup took around a week, depending on how big the infrastructure is.

The setup cost is reasonable, estimated at around six euros per month.

We did not find any issues. The clients who want to acquire this product need to change something in the security infrastructure by implementing MFA security authentication, like Duo, and so on. My overall rating for the solution is ten out of ten.