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External reviews

10,001 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tanya B.

Project management/operational organization

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
The reporting features, the templates for ideas, and the automation and forms; also, getting help is easy, and how-to videos are great. The consistent updates to the features and automation are great; I love that Monday is in a continuous improvement cycle.
What do you dislike about the product?
I can't find any downsides, as with any new tool, sometimes people don't want to dedicate the time to get to know it, but I have had one on ones with my department, and once they see how this saves time, they understand we all need to be making use of it!
What problems is the product solving and how is that benefiting you?
We are not having to use multiple systems to track projects, planning, and creative - having other staff use our forms to create requests for our department and seeing workload at a glace for the team. Forms to help partners we work with quickly submit requests for review, automation in the workflow communication.


    Lucas T.

Ótima ferramenta para a comunicação interna no dia a dia.

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
A praticidade e o fluxo de trabalho, trazendo diversos beneficios para a empresa.
What do you dislike about the product?
Principal problema que tenho é o não salvamento dos raschunhos e quando o site trava.
What problems is the product solving and how is that benefiting you?
O maior beneficio que a empresa vem melhorando usando a ferramenta é melhorar a comunicação e o trabalho em equipe.
Recommendations to others considering the product:
Otima ferramenta para sua empresa, seja ela qual tamanho (pequena, média o grande).


    Information Services

Smooths out Support Stress

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
Monday.com makes it so simple to track our incoming support emails because we have setup automations to be added to our open support board. Then from there, it is easy to see who is assigned to a ticket, or which have not been assigned. We can then also organize them based on open, waiting on a customer, need programmers, and closed. This allows us to see the volume and type of requests coming through the department. Also, it is very satisfying to mark a ticket as "complete".
What do you dislike about the product?
It would be great if you could join together two lines within the same board without needed to use the pulse function or copying and pasting it into the update.
What problems is the product solving and how is that benefiting you?
We have solved duplication of efforts and responses to our support tickets. It has been easy to see which customers are utilizing our support the most. We are definitely much more organized and efficient due to Monday.com.


    Alyssa D.

THE BEST TOOL EVER! Makes such a big difference in productivity, workload management, and processes.

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
EVERYTHING! Our productivity is way way up. I am so enthusiastic about Monday that if I ever decided to change industries, I would want to work for them. I have used many software tools in the past and none compare. MONDAY IS AWESOME!
What do you dislike about the product?
It does take a bit of time to get the logic and flow worked out to be very efficient but, it is totally customizable for your specific use case which is amazing.
What problems is the product solving and how is that benefiting you?
We used to operate off of multiple project management tools like BaseCamp and so many Excel sheets that would get conflicted from multiple users or never updated or used. Monday has replaced all of those.
Recommendations to others considering the product:
TRY IT! It will change your life. There are endless applications for this software.


    Jonathan Z.

More time to do other tasks, less to worry about.

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
Its hard to just point one thing so I would like to call many of the best this platform can offer. First, I love to use the dark theme, I always use it, on both my laptop and cellphone. I also like that even if Im busy, I receive emails about whats going on and I can easily catch up when Im free again.
What do you dislike about the product?
I know that there's no perfect program but it could help that we get hte chance to customize our own automations depending of our needs. Actually the available automations are premade, most of them looks like they were created to fit most of our interest, but would be an awesome idea if we had the option to make custom edits.
What problems is the product solving and how is that benefiting you?
We work with merchant's vessels. Every day We have an extensive list of boats to attend, we usually used google sheets to organize their ETA, ETB, and ETD, the name of the vessel, agency, and such, and we had to change the details over the day manually. Now with Monday, we could program it to do most of the manual part.
Recommendations to others considering the product:
What is true is that you must understand how to program your tasks, but after learning, everything should be easier to do. Consider that you are learning a small Programmation language when using this tool,


    Airlines/Aviation

I don't like Mondays- it is true!...but I love Monday.com!

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
functionality, and ongoing upgrading of the Platform, Amazon-Esque customer service, and the fact that due to Monday automations- 5 men job now has become 1 man job :-))
What do you dislike about the product?
it would be great if bulk-uploads of items were possible, as well as more color-coding functionality of the boards and groups (not statues).
What problems is the product solving and how is that benefiting you?
Thanks to its functionality- I now can easily keep track of all deadlines, expiry dates, and more; it simply saves me a tonne of time, stresses and worries!
Recommendations to others considering the product:
if you want to save time following up on your daily routines regardless of your company size- Monday will help you immensely!


    Ronnie V.

Monday.com is an invaluable resource for our teams!

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
Monday continues to add new features and improve the system. We have various teams that span departments that utilize Monday, including Creative, Com's, Administration, and more. This is something we all use daily. The ability to even have repetitive tasks that create themselves each week saves so much time on the admin side.

The ability to have Project Boards only for freelancers or internally makes it an amazing project management tool, but not just project management. The options are limitless if you take your time to learn the system.
What do you dislike about the product?
The lack of ability to make a "Group" or "Item" only visible to a single person/freelancer instead of the whole board. Not a deal breaker but would be nice.
What problems is the product solving and how is that benefiting you?
Working as a Project Manager across multiples of teams from Design, Video, Web, Freelancers, and even IT, Monday helps keep everything organized and on task. We realized with Monday that no matter where our users are, they can still keep track with their projects. The ability to quickly look over entire boards and see where projects stand is amazing.


    Kendall B.

Monday.com Has Made Me Weirdly Passionate About Project Management

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
Monday.com allows me to track and customize everything so that I'm always on top of projects. It's easy to use and enables me to back up files relating to each project so that everything's in one place. I always have an overhead view of everything going on in our department.
What do you dislike about the product?
I wish the platform allowed me to format items within the text sections (i.e. italicizing or bolding words as needed). I also wish I could add hyperlinks, as this would be extremely helpful. The platform currently allows you to add one link per line item, but I often have projects in which I need to add a number of links, and just allowing me to add hyperlinks to the "long text" box would allow me to cleanly add this information in.
What problems is the product solving and how is that benefiting you?
We're able to get an overhead view of everything that's going on with our department. What are we working on, and what are our next steps? It gives us a better idea of what each client works on us with and allows us to anticipate their needs better, and make suggestions as to what projects might be best for accomplishing their goals. We spend less time looking up information on projects and next steps. It allows us to manage our freelance teams better.


    Caitlin R.

Excellent product

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
The flexibility and visual nature of the platform are very appealing. I like the lama farm a lot. It's a fun dashboard feature.
What do you dislike about the product?
Honestly, all the features are a bit overwhelming, and to most effectively use them all would take a fair amount of time to learn.
What problems is the product solving and how is that benefiting you?
It is a great way to track information about project goals and progress with a team. It's easy to use with team members inside or outside your orgnaization.
Recommendations to others considering the product:
This is a great program. If you want to get the most out of it, do a corporate setup and have them build out what you need most.


    Doug M.

ORGANIZATION IS KEY AND MONDAY DOES IT FLAWLESSLY

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
When you have several clients, Monday is perfect for organizing them any way you wish. By doing this, I can find who and what I need super fast.
What do you dislike about the product?
Sometimes when I change items in a column, it doesn't save, and I have to go back and do it again. It doesn't often happen, though, thankfully.
What problems is the product solving and how is that benefiting you?
Time is always a problem, and not having a lot of it, using the search feature makes it super fast and saves me time. The benefit of the saved time makes me get my other work done quickly and efficiently.
Recommendations to others considering the product:
I would implore you to use Monday if you want your business to be completely organized.