monday.com work management
monday.comExternal reviews
10,011 reviews
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Effective CRM with Room for Speed Improvement
What do you like best about the product?
I appreciate that monday Work Management helps me ensure all my client details are in one centralized place, giving me a clear overview. I think this feature is vital in my use as a CRM, helping me manage client information effectively. Additionally, I like the collaboration capability it offers, as it allows me to work seamlessly with my colleagues. This collaborative nature enhances teamwork and project management, making group tasks more efficient and coordinated.
What do you dislike about the product?
I find the 'search everything' feature to be quite slow. This hampers my ability to quickly find information, which disrupts my workflow, especially when I need to access client details swiftly as part of using it as a CRM.
What problems is the product solving and how is that benefiting you?
I use monday Work Management as a CRM to keep all my client details in one place, providing me with a clear overview and enabling effective collaboration with colleagues.
Streamlined Project Management with Versatile Use
What do you like best about the product?
I really appreciate how monday Work Management has been incredibly helpful with its ease of use and AI components. These features have significantly enhanced my experience, making it easier to organize projects and manage timelines. The platform's user-friendly interface allows for better navigation than other tools we had used, which is crucial when handling tasks across different departments. Additionally, the AI capabilities in monday Work Management contribute to our help our daily operations, providing assistance that simplifies complex processes. These aspects of the software stand out and add tremendous value to our workflow.
What do you dislike about the product?
Some of the more complex use cases haven't been implemented yet because we need more training.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to streamline projects across departments, schedule timelines, and keep our team organized, enhancing project management, contact organization, lead management, and promotional calendars.
Highly Customizable, Boosts Productivity
What do you like best about the product?
I find monday Work Management to be incredibly helpful for organizing my work projects into groups that make logical sense to me. I love the ability to customize the platform because it enhances my ability to organize myself according to my unique needs, which significantly boosts my productivity and efficiency. As a visual learner and processor, the customization options allow me to set it up in a way that aligns with my cognitive style, enhancing both my learning and productivity. Additionally, I appreciate how easy it was to set up the system initially; with just a basic introduction from someone, I found it simple to get started. The platform's capability to consolidate all my notes in one place and assist me in managing deadlines is invaluable. All these features combined make using monday Work Management a seamless experience that I would eagerly recommend to others, evidencing my satisfaction by giving it a recommendation score of 10 out of 10.
What do you dislike about the product?
I'd like reminders that due dates have passed.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to keep my work projects organized, manage deadlines, and store notes, enhancing productivity by tailoring it to my visual learning style.
Customizable and User-Friendly Platform
What do you like best about the product?
I like how it provides a central hub where tasks, dashboards, and communications live together. I also love how the boards and automations are customizable. The entire Monday interface is very easy to navigate.
What do you dislike about the product?
The web app can be glitchy sometimes when scrolling, adding a new row, or trying to watch an uploaded video.
What problems is the product solving and how is that benefiting you?
It helps me keep track of my work load and tasks I need to get done. It also helps me time track how long I spent on a project.
Effortless Organization, Stellar Collaboration
What do you like best about the product?
I really like that I'm able to collaborate with other users who are a part of my organization. Being able to tag them, add them to boards, and add them to automations and workspaces allows me to collaborate interdepartmentally with colleagues who need the information I am working on. This ensures we all stay informed. I also appreciate the features that keep me organized; creating workspaces, boards, and forms allows me to action specific tasks based on my current projects. With my role requiring me to manage multiple different projects simultaneously, the ability to update tasks and processes efficiently helps a lot. Additionally, I like being able to go back and review what has been accomplished, duplicate past projects for updates or reviews, and archive or unarchive information as needed. I am also quite enthusiastic about the introduction of AI in monday.com's workspace, which promises to create more efficient workspaces and boards for my team and me. Although I haven't had the chance to explore the full extent of AI capabilities yet, I plan to do so, aiming to further improve my monday.com experience.
What do you dislike about the product?
I feel that while automations are not something I struggle with significantly, there is room for improvement in my understanding and utilization of them. There are numerous features available on monday.com that I and my organization have not fully leveraged, partly due to the complexity and breadth of skills needed to capitalize on them effectively. This includes different types of boards and file sharing options, as well as intricate tools like docs. Without enough time to explore and learn these features independently, I find it challenging to utilize monday Work Management to its fullest potential. An account specialist or a designated person who understands our organizational needs and can offer tailored insights into how specific features can enhance our workflow would be highly beneficial. This assistance would be valuable as we often do not have the luxury of time to explore these tools thoroughly on our own. Another area of concern is the integration of monday.com with other tools such as Freshdesk, where I have struggled to fully optimize the interaction for seamless support ticketing within our travel agency operations.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to receive notifications for task deadlines, ensure organization in project execution, and streamline processes for both one-time and recurring projects, allowing my host travel agency to operate efficiently.
All-in-One Automation Solution That Streamlines Everything
What do you like best about the product?
The fact that we can bundle basicly everything with automations
What do you dislike about the product?
There is not something that comes to mind, maybe but only the downtime last month
What problems is the product solving and how is that benefiting you?
We use Monday as CRM system, so it solves like everything for us!
Excellent Visibility and Collaboration for Education Marketing Team
What do you like best about the product?
The transparency across all project components is outstanding. Every team member can easily view project status, and the platform accommodates multiple content types—documents, images, videos, notes, and emails—all in one centralized location. This visibility is critical when managing diverse projects across development, admissions, student programs, alumni relations, and summer programs.
What do you dislike about the product?
Social media integration comparable to Planable.com would be valuable. Robust social media planning and publishing features would allow us to consolidate all marketing projects in one platform instead of using separate tools.
What problems is the product solving and how is that benefiting you?
Monday.com centralizes project management for our six-person marketing and communications team serving an entire school community. We manage concurrent initiatives for prospective families, current students and families, alumni, and multiple programs. The platform provides the cross-functional visibility necessary to coordinate effectively across these diverse stakeholder groups.
Intuitive, Customisable Layout Makes Organising My Work Simple
What do you like best about the product?
The visual layout allows me to quickly see where everything stands at a glance for me and my team. I also appreciate that it is sortable, customisable, and very easy to use so onboarding new staff is uncomplicated for the basic features. I use monday every single day to keep track of projects, tasks and my team.
What do you dislike about the product?
The only issue I have is that I’m required to use the same status categories in a column within a board. There are times when I want to track the same information within a single board, but the categories just aren’t relevant for all groups. This means I end up having to add unnecessary columns or even create additional boards to accommodate the differences.
What problems is the product solving and how is that benefiting you?
My team is located all around the world, and I don't communicate with them every day. This tool allows me to keep track of everyone's progress without having to interrupt their workdays for updates.
Handy for Team Coordination, Needs More Automation
What do you like best about the product?
I find monday Work Management very handy and appreciate how it makes keeping track of all due dates easy. This efficiency is invaluable when it comes to managing tasks. One of the most beneficial aspects is that my entire team can coordinate seamlessly. We can prepare calendars and assign responsibilities effectively, which has enhanced our coordination and planning capabilities significantly.
What do you dislike about the product?
I find that monday Work Management could benefit from more automation in creating calendars. Additionally, the initial setup was somewhat time-consuming, as it required creating all teams and noting all tasks.
What problems is the product solving and how is that benefiting you?
I use monday Work Management for task management, easily tracking due dates, coordinating with my team, setting up calendars, and assigning responsibilities, providing enhanced organization and collaboration.
Easy Tool for Team and Task Management
What do you like best about the product?
It’s easy to track tasks, share updates, and work with the team in one place.
What do you dislike about the product?
Some features are limited in the basic plan, and it can be a bit slow at times.
What problems is the product solving and how is that benefiting you?
It helps organize work, track progress, and improves teamwork and communication.
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