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We are reaching new heights with bpmonline
What do you like best about the product?
Our company took advantage of the system integration capabilities which enabled us to connect with various third party systems. We were also able to establish a better connection with guys from sales.
What do you dislike about the product?
No off-the-shelf connector for Google Analytics
What problems is the product solving and how is that benefiting you?
Lead generation, campaign management, sales processes
Recommendations to others considering the product:
Outline the needed functionality and define the part that can be covered with OOTB capabilities.
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We are reaching new heights with bpm’online
What do you like best about the product?
Bpm’online provides us with the flexibility to create, adapt and renew processes. Within a short
period, we were able to change the way we approached our clients, improved time to first contact,
delivered a faster product and closed more sales than ever before.
period, we were able to change the way we approached our clients, improved time to first contact,
delivered a faster product and closed more sales than ever before.
What do you dislike about the product?
More app/connector selection in the Marketplace would be nice. Other than that, there is nothing
else worth reporting.
else worth reporting.
What problems is the product solving and how is that benefiting you?
We chose bpm’online because of the flexible, low-code BPM platform. We could change things
on the fly when needed to keep production moving. We evolved from a homegrown system with a limited
capacity to an extremely flexible system that opened the door to a world of possibilities, bringing our
success formula to a new level.
on the fly when needed to keep production moving. We evolved from a homegrown system with a limited
capacity to an extremely flexible system that opened the door to a world of possibilities, bringing our
success formula to a new level.
Recommendations to others considering the product:
This is a great platform and easily customizable to suit business needs. You will not
regret having a software company cater to your needs.
regret having a software company cater to your needs.
Extremely helpful team. excellent service!!
What do you like best about the product?
My customer support manager. Kate is exceptional. She listens, responds and gets it done. Thank you very much for your support and understanding.
What do you dislike about the product?
Technical system, but we Will get used to it!
What problems is the product solving and how is that benefiting you?
processes and systems that need to be built to make the foundations of the Business work smarter
Best Alternative CRM To Salesforce and Dynamics365!
What do you like best about the product?
Bpm'online is the most completely integrated Marketing, Sales, and Services Customer Relationship Management (CRM) platform and is reasonably priced.
What do you dislike about the product?
Bpm'online needs to improve its Mobile app and certain data entry sections.
What problems is the product solving and how is that benefiting you?
Central Repository for all customer and prospect interactions. Quick ROI and low-price of entry.
Recommendations to others considering the product:
Compare it to Salesforce.com Entrprise or Professional. You will be very surprised on the value of tBpm'online.
User friendly and Functional CRM
What do you like best about the product?
It´s so intuitive and so easy to understand.
What do you dislike about the product?
It doesn´t have many options to connect to other softwares
What problems is the product solving and how is that benefiting you?
Our main trouble was to know what the sales persons were doing.
With the field functionality this problem was solve.
Nowaday, we have a schedule of the visit they need to do and we know if they really did it.
With the field functionality this problem was solve.
Nowaday, we have a schedule of the visit they need to do and we know if they really did it.
Recommendations to others considering the product:
Does not have many option to connect to other software
Strong Bussiness process management solution with ready CRM
What do you like best about the product?
The BPM inside the tool and building business worflows
What do you dislike about the product?
Premier support is not free even you will get great support once you purchase it
What problems is the product solving and how is that benefiting you?
We use the CRM sales solution for our fashion company to mangae the orders and the inventory of items and to manage the the database of our customers
Everything we've ever needed
What do you like best about the product?
bpm allows a full degree of product and report customization with ease. No need to be reliant on third party service providers or experts, the tool is open and easy to configure to fit specific organizational requirements
What do you dislike about the product?
To be blatantly honest, nothing. The platform has enabled us to realize every single operational goal we had hoped for.
What problems is the product solving and how is that benefiting you?
No visibility into reports, no opportunity tracking, no realization of effectiveness of marketing programs, access to a global contact management system.
BPM Product Review
What do you like best about the product?
Their Support team is off the charts good and the UI is very sharp. They answer quickly, and with a detailed solution to the issue, if they have one.
What do you dislike about the product?
Need an understanding of HTML code to navigate their Marketing platform, which has been a problem for our small team. We actually ended up deciding not to use their marketing platform at all. It was not user friendly in the least and had too many workarounds to make it effective. It was a huge time waster for us.
What problems is the product solving and how is that benefiting you?
We had no workable system before BPM, so having a centralized information center has been the largest benefit received.
Recommendations to others considering the product:
You need to have a developer to fully utilize this system.
Growing a business with BPM
What do you like best about the product?
Working with BPM allows contractors to log in and see job schedules, contact details and work updates. The knowledge base is a wonderful resource for WHS information and forms, business policies and fact sheets. Being cloud based gives BPM a universal accessibility across any platform. This and the very high standard of support are the two most important features that make using BPM so pivotal to running a service oriented business efficiently.
What do you dislike about the product?
Some menu options are clunky. The contacts filter search needs to be reset after each selection. Being HTML has it's trade offs though am looking forward to seeing navigation menus require less mouse clicks.
What problems is the product solving and how is that benefiting you?
Contractors in the field with varying IT skills are all using it successfully. Other diary management systems did not work across all platforms nor did they allow for client management information and storage of information. BPM helps manage customer care.
Recommendations to others considering the product:
BPM is eminently adaptable, universally accessible and once set up is user friendly. Fantastic for a field -based client service, oriented business. The support is professional and personable. Having a support officer to work with who gets to know my business demonstrates to me that BPM knows what business is all about. As the business grows I'll be able to add more functionality.
BPM Online integration for a business with 200 staff
What do you like best about the product?
The level of customisation available in the product
What do you dislike about the product?
The support documentation can be confusing at times
What problems is the product solving and how is that benefiting you?
Integrating BPM into a business with high customer needs: lots of personal information that is not what BPM is designed for- but the product can be modified quite well to adapt to the client's needs. BPM has the feature set that allows the client to try out new workflows that had not been considered before.
Recommendations to others considering the product:
Pay for the highest level of support that you can afford. The support team from BPM are great. But they don't work for free (would you expect them to?). Once you understand the workings of the system, the support team can create some very neat features as requested.
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