Sign in
Sign in
or
Create a new account
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

UJET

UJET | 1

Reviews from AWS Marketplace

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

1,076 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Information Technology and Services

I had a very good experience using UJET for the past 6 months.

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
The quality of the call and all the options that it has to make callbacks, transfer and everything.
What do you dislike about the product?
Sometimes it gets into a loop on the transfer and have report this twice.
But is very unusuall.
What problems is the product solving and how is that benefiting you?
Customer service.
Is easier to manage a call.

    Willian A.

when giving F5 on the page, the information is lost

  • May 12, 2020
  • Review verified by G2

What do you like best about the product?
I previously worked with FIVE9, which also had a connection with SALESFORCE. the difference is absurd. both in the interface and in speed.
I like the colors signaling each status, it helps a lot to identify if you are paused or available to attend.
As UJET is fast and easy, if we were with FIVE9 today, we would certainly be missing a lot of calls.
What do you dislike about the product?
the only point I would like to highlight is not the time to update a page, it would be a good way to update the page, or UJET does not update together. This prevents connections from being lost during F5.
and just a detail, is that when I update the page, I don’t know if it’s because of my internet speed, but it takes too long to get all the information back, that’s why I sometimes miss some calls. test fate loss cash fake sign hen I update the page, I don’t know if it’s because of my internet speed, but it takes too long to get all the information back, that’s why I sometimes miss some calls.
What problems is the product solving and how is that benefiting you?
UJET maintains constant stability. I only criticize the moment when I update the page.
Today, when I went to update the page. a call I was making, if it was lost, I had to make an active call to get it back.
I don't know if it has a chat function, or it has but my company that didn't hire, but if I had to update the page while I was talking to the client, that conversation would certainly be lost. hen I update the page, I don’t know if it’s because of my internet speed, but it takes too long to get all the information back, that’s why I sometimes miss some calls
Recommendations to others considering the product:
Would recommend to any company looking for a quick and easy to use call center system.
And that before hiring any service, make a comparison. you will see that UJET has great potential.

    Fabiola G.

Ujet review

  • May 12, 2020
  • Review verified by G2

What do you like best about the product?
Is really easy to understand and it has a lot of tools to help at work
What do you dislike about the product?
Sometimes the system looses connection making difficult to look for KB's
What problems is the product solving and how is that benefiting you?
Benefits such as the amount of information it can provide and its easy to learn too

    Catherine R.

Multiple tools in one place

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Multiple tools available in one place and organized in tabs. I like the visual aids and icons which make it attractive to work with.
What do you dislike about the product?
You have to choose among a variety or categories located in several parts of the screen instead of having all categories in one side. Sometimes the page fails to load some data to check some important specifications required to better help the customer.
What problems is the product solving and how is that benefiting you?
It is a great tool to change status without doing it manually in another website.
Recommendations to others considering the product:
Multiple tools available in one place and organized in tabs. Make sure to get familiarize with it first to quickly use all its available categories.

    MJ R.

What I like about UJET

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Basically, that is an excellent tool to use during calls. There is no bad signals or disconnection. Rarely happens that!
What do you dislike about the product?
There is nothing for me to dislike this tool.
What problems is the product solving and how is that benefiting you?
Calls with customers.Easy way to communicate.
Recommendations to others considering the product:
Please use it. It's a very helpful tool

    Marc M.

Great Platform

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
I like how easy it is to find what i look for.
What do you dislike about the product?
There are, on occasion, some slow blips and glitches that cause the system to slow down while I try to work through my day but they are far and in between.
What problems is the product solving and how is that benefiting you?
UJET has been used to outreach to customers for my company FAIR.com and there are so many different ways to transfer calls, allocate additions of others into the call. It works seamlessly and just the way I need it to.
Recommendations to others considering the product:
My recommendation for any and all others who are looking to use UJET. DO IT. UJET has been nothing but a huge success for me and for my company and I am pleased with how little issues have arose over the course of my year using it. I feel as though UJET and their employees are working diligently on keeping their product up to date and without bugs or issues. I am very glad to be using such a reliable service and plan to continue to do so for the foreseeable future.

    Allexcis R.

UJet Review

  • May 12, 2020
  • Review verified by G2

What do you like best about the product?
i like that UJet has real time aux status
What do you dislike about the product?
i dislike sometimes my aux wont change statues
What problems is the product solving and how is that benefiting you?
UJet has real time aux status

    Information Technology and Services

Review Ujet

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Its easy to use, simple and also very helpful.
What do you dislike about the product?
I really don't dislike anything from ujet.
What problems is the product solving and how is that benefiting you?
Call people from all over the world seamlessly and being in contact with clients.
Recommendations to others considering the product:
Enjoy the product.

    David M.

Simple Ujet

  • March 15, 2020
  • Review provided by G2

What do you like best about the product?
The simplicity of the program makes it easy to use
What do you dislike about the product?
the crashing of the response for calling, sometimes it crashes and it shows a funny face or redirects us to sign in
What problems is the product solving and how is that benefiting you?
resolving customers account and linked accounts for their Nest Products
Recommendations to others considering the product:
do not load up Ujet with so many adds

it crashes way to much

    Dee Mark A.

Ujet review

  • March 04, 2020
  • Review verified by G2

What do you like best about the product?
easy to use mange customer account really easy
What do you dislike about the product?
internet connectivity sometimes it disconnects even if the internet is good
What problems is the product solving and how is that benefiting you?
easy to manage customer's account
Recommendations to others considering the product:
Ujet can manage your customer account and your business

showing 881 - 890