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UJET

UJET | 1

Reviews from AWS Marketplace

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External reviews

1,077 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

Ujet is great for work

  • May 20, 2020
  • Review provided by G2

What do you like best about the product?
Automatically answers the phone for you.
What do you dislike about the product?
Nothing great web designer who came up with this
What problems is the product solving and how is that benefiting you?
I am solving customer problems
Recommendations to others considering the product:
Be ready lol cause ujet is


    Rebecca W.

uJet is great

  • May 20, 2020
  • Review provided by G2

What do you like best about the product?
Ujet was a wonderful way to access my works tools and helped me utilize my companies platform
What do you dislike about the product?
There is nothing I disliked. It was a great tool
What problems is the product solving and how is that benefiting you?
With UJet I was allowed to log into the platform and answer calls and questions for my customers and help them to the best of my abilities


    Telecommunications

I love working and using Uber makes things easier

  • May 20, 2020
  • Review provided by G2

What do you like best about the product?
Ujet just makes things better and easier when you have a customer call you and it lets you know
What do you dislike about the product?
I have no dislikes about ujet I use it often when I work its ok to me
What problems is the product solving and how is that benefiting you?
Ujet helps in many ways like one it alerts you when you have a customer on the line that needs assistance


    Consumer Services

The system is efficient and easy to learn. I would recommend it to anyone

  • May 20, 2020
  • Review verified by G2

What do you like best about the product?
The system is pretty easy to learn and it works smoothly.
What do you dislike about the product?
Don't remember anything that I dislike about it.
What problems is the product solving and how is that benefiting you?
I assist customers having problems with orders on a delivery app. Because the system is pretty smooth and efficient I save a lot of time during calls.


    Bramiya B.

Great experience! I really enjoy using UJET.

  • May 20, 2020
  • Review verified by G2

What do you like best about the product?
I love how the calls come through, it gives you a notification first. You are a able to put the caller on hold if needed and mute yourself
What do you dislike about the product?
I really do not have any dislikes at this time , this would be my first time using UJET so I am still getting used to it
What problems is the product solving and how is that benefiting you?
I am a customer service agent , taking calls and helping customers
Recommendations to others considering the product:
Great product! Very easy to use


    Consumer Electronics

Ujet es very reliable. You can hear the other line clearly.

  • May 20, 2020
  • Review provided by G2

What do you like best about the product?
There is no interference. I can hear the other end perfectly.
What do you dislike about the product?
Sometimes the system goes down but it's very rare.
What problems is the product solving and how is that benefiting you?
We provide customer service.
Recommendations to others considering the product:
Awesome software to work with!


    Chris M.

Ujet is great!

  • May 20, 2020
  • Review verified by G2

What do you like best about the product?
The ability to transfer calls internally
What do you dislike about the product?
There is nothing I dislike, it gives us great service
What problems is the product solving and how is that benefiting you?
Customer service problems


    Alan R.

I would strongly recommend this software. I haven’t ever had any issue without them.

  • May 20, 2020
  • Review provided by G2

What do you like best about the product?
If you are looking for a reliable, comfortable, easy-to-understand, professional web app, you are looking for Ujet, I've been using this app for 6 months roughly and it's been the best experience that I have ever had with communication tools, its design is simple but is what gives it a plus since you don't have to be dealing with a lot of buttons, tabs, menus and boring designs. With Ujet, you only have to start it up and anyone can start using it since is like you have always known how to use it. It is really intuitive. You can also easily check your duration online, how many times have you called, how many calls have answered, all by just clicking a button and without having to wait, it wouldn't be exaggerated saying that anyone who uses it for just a day would completely be familiarized and in a week it would turn into an expert. Important to mention, also that since I've used this platform have ever had any issue such as the system being down or issues with the sound and quality of the calls. Simple amazing and reliable.
What do you dislike about the product?
It would be nice calling from just hitting on the telephone number.
What problems is the product solving and how is that benefiting you?
I do provide an excellent customer experience thanks to Ujet. Since I I’ve ever had an issue with the communication, my customer are happier.
Recommendations to others considering the product:
I strongly recommend Ujet to have a successful experience with your customers.


    Miriam G.

Great experience, just few suggestions.

  • May 19, 2020
  • Review verified by G2

What do you like best about the product?
Ujet is easy to manage and intuitive, it is also very fast
What do you dislike about the product?
When you make a call, you don't know when it has started, there's just a brief silence and the person was waiting for an answer, it was very confusing in the begging.
What problems is the product solving and how is that benefiting you?
We work in a food delivery service at the CS department, so Ujet works really good when calling customers and restaurant, you can have them both on the line at the same time or merge the calls.
Recommendations to others considering the product:
Make sure to enable all the permissions, so Ujet can work properly.


    Food & Beverages

Ujet is a very friendly platform!

  • May 18, 2020
  • Review verified by G2

What do you like best about the product?
I love that is super easy to use, and really helpful!
What do you dislike about the product?
Nothing, actually since I just use this for work purposes, we iuse to had another system for make calls and it was always slow but Ujet is always working fine for me!
What problems is the product solving and how is that benefiting you?
It has been really helpful since the system it's super friendly and easy to use.
Recommendations to others considering the product:
I highly recommend the use of UJET, easy to use and always working