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UJET makes my life better
What do you like best about the product?
I like about the UJET is very easy to use and it gives me happiness when it comes to my work and its very easy to navigate its very amazing and nice. I use th UJET everday in my work
What do you dislike about the product?
For me UJET is very frienly app ad there is no reason to me to dislike this amazing app and if I will rate UJET i will rate it as 10 out of 10 easy to use and easy to naviagte.
What problems is the product solving and how is that benefiting you?
UJET helps me a lot when it comes to my work and it soived everything that I need when it comes pn my job as a call center agent
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UJET is gain changing
What do you like best about the product?
UJET is easy to use and ideal for customer support satisfaction. Ujet has lot of auxes or tag that can be used
What do you dislike about the product?
For me there is no any least helpful about UJET
What problems is the product solving and how is that benefiting you?
UJET enables me to have more natural conversations with customers and it help me to better understand my customers
Ujet is fabulous
What do you like best about the product?
As frequently using Ujet, it is easy to use and there are number of features that's helpful. Very awesome to customer support.
What do you dislike about the product?
I have no any dislike about Ujet. It's very convenient to navigate.
What problems is the product solving and how is that benefiting you?
Easy to communicate with customer and resolve their issues or concerns
User friendly and easy to navigate
What do you like best about the product?
I like how simple the tool is, everything is so compact and easy to use, checking your handling time,number or calls and survey score real time gives you an idea on how to execute taking calls to get better scores.
What do you dislike about the product?
I sometimes find it confusing when having to outbound call someone when your currently on a call. Not automatically please the call on hold could get confusing sometimes.
What problems is the product solving and how is that benefiting you?
Just by simply integrating UJET with other tools like Kustomer is making lives so much easier
Awesome tool that I have.
What do you like best about the product?
UJET helps me to easily comunicate to our custumers concerns. So I was able to assist them as fast as I can. Also UJET has an access to connect to the ticket on kustomer.
What do you dislike about the product?
In rare cases, my CSAT sometimes was reflected on UJET but it not reflects in kustomer tool.
What problems is the product solving and how is that benefiting you?
UJET helps me to get easily get the customers concerns, and it helps me to access my scores also.
UJET is friendly use and accomodating to use
What do you like best about the product?
easy to use helps me a lot to do my joband complete my work
What do you dislike about the product?
sometimes I received an abandoned call and logged
What problems is the product solving and how is that benefiting you?
It helps me quickly to verify the caller
there is a little delay but it is manageable
What do you like best about the product?
stable connection. over all experience is ok
What do you dislike about the product?
it takes a couple of seconds until the call comes in
What problems is the product solving and how is that benefiting you?
the start of the call is delayed
Using of Ujet
What do you like best about the product?
It can use to communicate out bound or inbound call to a customer and can use to support the customers need. We used ujet for working and to tag if we whether going to meeting ,breaks or lunch.
What do you dislike about the product?
mispunch on ujet can caused call outs from the higher ops and errors occurs .
What problems is the product solving and how is that benefiting you?
It solve on communicating with people , easy to use and to navigate . There's no error can experience using the Ujet .
User friendly and can make improvements
What do you like best about the product?
User friendly we can easliy track the status and the time we are using it.
What do you dislike about the product?
With the Ujet tab integrated with Kustomer, we cannot move outside the window frame.
What problems is the product solving and how is that benefiting you?
I can easily change my status when needed, and it is easy to navigate.
Ujet give me a confidence to be a call center agent
What do you like best about the product?
Ease of Use unlike the other software because as a Customer support its important to us this kind of software. Theres so many number of features like the aux or status after the call. Ease of implementation and frequency of use.
What do you dislike about the product?
So far i dont know i dislike on ujet so far im happy to be a user of this application.
What problems is the product solving and how is that benefiting you?
Easy to transfer the call and specially the next action after the call because i need to make a note after a call. Since it has a next action i wont receive a call as long i didnt forgot to change the next action.
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