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The best Integrated system ever.
What do you like best about the product?
Ujet has been a powerful tool as it integrates all our needs and excels at performing the integrated task with our clients. We can rely on the chat, phone, and time track of every interaction.
What do you dislike about the product?
There are some bugs on the system that require us to clear the cache from time to time, but it is worth mentioning that this is only on rare occurrence, which allows us to retake interactions promptly
What problems is the product solving and how is that benefiting you?
The best advantage is that even as we work with multiple HTML platforms, UJET allows us to canalize all of them from a single environment. We are able to move personnel as needed without the necessity of unnecessary up training when moving from one client to the next, and this is awesome.
Recommendations to others considering the product:
Ujet works! and is a time-saver, has excellent support, is reliable and fast to learn.
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Easy to use platform, but notifications aren't consistent.
What do you like best about the product?
I love how the platform itself is very user-friendly and easy to use.
What do you dislike about the product?
I often do not receive notifications on Ujet causing me to miss calls.
What problems is the product solving and how is that benefiting you?
It's helping me connect to customers quickly and effectively.
Great interface for remote workers
What do you like best about the product?
I am able to hear my customers, manage my breaks, and the user experience is very simple and to the point.
What do you dislike about the product?
Sometimes when there is a bad connection, things can lag or the reception is really scratchy.
What problems is the product solving and how is that benefiting you?
I would not be able to do my job without UJET, and I am happy with it.
UJet is wishy washy. Sometimes it works, sometimes it doesn't.
What do you like best about the product?
UJet is useful because I can keep track of my breaks and lunches.
What do you dislike about the product?
I'm not too fond of UJet because the delay.
What problems is the product solving and how is that benefiting you?
I can call my customers back if the line disconnects. I am able to keep track of my hold time.
Easy to navigate, great color choice, very ergonomic.
What do you like best about the product?
The interface is simple and very ergonomic.
What do you dislike about the product?
It's missing tutorials and status goes Unavailable as soon as computer goes to sleep.
What problems is the product solving and how is that benefiting you?
Answer calls and respond to chats
UJet is easy to use and very efficient.
What do you like best about the product?
I like how simple it is to change your aux and make call backs when needed.
What do you dislike about the product?
I have no dislikes because I don't have many problems with UJet.
What problems is the product solving and how is that benefiting you?
Helping me assist the customer and reach out to anyone needed while on a call.
Recommendations to others considering the product:
Pay attention when learning how to use UJet it helps you understand more.
Ujet is easy to navigate and easy to use
What do you like best about the product?
The simplicity of using it without much training.
What do you dislike about the product?
Not being able to see call history or previous calls at a glance.
What problems is the product solving and how is that benefiting you?
Ujet allows us the ability to do our jobs on a separate line and to able to have voicemail
amazing
What do you like best about the product?
i like how fast and accurate UJET is providing easy work throughout the day
What do you dislike about the product?
nothing i truly enjoy UJET it makes work fast and fun calls are simple
What problems is the product solving and how is that benefiting you?
faster hang up times i no longer have lag or and complications with UJET
UJET
What do you like best about the product?
how it counts down before the call comes through giving you enough time to prepare and be ready to answer the call.
What do you dislike about the product?
I like everything at the moment, haven't run into any issues.
What problems is the product solving and how is that benefiting you?
Being able to be efficient and answer calls on time.
Easy to use.
What do you like best about the product?
It's very simple to use. No real issues about how to use it!
What do you dislike about the product?
Sometimes UJET can get some bugs when you are on a call handling a real situation with the customer
What problems is the product solving and how is that benefiting you?
I am solving our customer's daily issues, trying to resolve in a manner of time the situation they are facing.
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