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A good product
What do you like best about the product?
It is versatile and can be used for unmoderated tests
What do you dislike about the product?
It is a little clunky, like if you host a diary study you have to send out links to each individual versus the platform sending them out. Its little things like that that limit its functionality
What problems is the product solving and how is that benefiting you?
It has allowed us to test more and to let designers test more
Recommendations to others considering the product:
Test other tools alongside it as it is not a one stop shop
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Freedom in UX
What do you like best about the product?
The tool approaches the matters via face-to-face feedback to remote methods. It's a full-comprehensive method to organize contributions coming from users on our e-commerce platform.
What do you dislike about the product?
Data Protection seems managed under US Law (not still CCPA). I recommend a good level of attention in setting all the related features.
What problems is the product solving and how is that benefiting you?
We arranged in a single place all the user feedback for the analysis of our platform. One single place can make it more efficient and easy to compare
The easiest way to get feedback early and fast. Low barrier. Easy to get buy-in internally.
What do you like best about the product?
Made it really effortless to get feedback early and often.
What do you dislike about the product?
Pricing structure means only a few team members have full-access roles. That's made it sometimes painful when we are setting up a project as we need the team member with full-access to make adjustments for us.
What problems is the product solving and how is that benefiting you?
Usability testing. For validating concepts (A/B testing type exercise)
Recommendations to others considering the product:
Make sure the way the license is structured fits your team structure.
Good tool to gather evaluative feedback fast
What do you like best about the product?
The ability to collect specific product feedback that helps uncover usability issues fast.
What do you dislike about the product?
Some users can get completely off track, and the test becomes useless. for that reason I run pilot tests before setting out large studies.
What problems is the product solving and how is that benefiting you?
This tool helps get a good outside-in view on the user experience, in a way that helps observe defects in our production environments.
Definitive tool to researcher a website.
What do you like best about the product?
The best insights were on parts of the navigation I wouldn’t realize there was issues.
What do you dislike about the product?
A set of testing questions could lead to a pointless testing experience.
What problems is the product solving and how is that benefiting you?
Navigation problems when the objective is to find anything on a website. With testing I found many more flaws on the navigation of the website.
Recommendations to others considering the product:
Simple tool with a very intuitive interface and easy to setup. Definitely the best tool to test a website navigation.
easy to use
What do you like best about the product?
The ui es intuitive. Good metrics, easy to understand.
What do you dislike about the product?
No that modern interface. Could be more sofisticated way to get the datar
What problems is the product solving and how is that benefiting you?
Mesurement of the effectiveness of the interaction on the products of the company.
Recommendations to others considering the product:
Read the docs.
Easier to test with a wide variety of people
What do you like best about the product?
UserTesting allows us to easily and quickly test with a wide variety of people. The test results and highlight videos can be easily shared. Insights come more quickly.
What do you dislike about the product?
It is not cheap, but the insights end up saving money.
What problems is the product solving and how is that benefiting you?
UserTesting has helped us to run more tests with more people earlier in the design and development cycle. This helps us to develop mobile and web solutions that are more likely to meet the needs of our users.
UserTesting allowed me to truly empathize with my team's users.
What do you like best about the product?
UserTesting can identify possible pain points throughout my team's website development. UserTesting also can select a specific demographic. The feedback we receive allows us to better empathize with our users. I love that UserTesting makes it easy to generate questions to ask our users. Its ability to enable us to digest user feedbacks and responses to the problem allows us to organize better and prioritize high priority adjustments.
What do you dislike about the product?
Sometimes, a user might not match the demographic selected, but on the other end, this could be because our team might not fully understand our demographic. It might be helpful to provide more in-depth information about the demographics we select. I feel that UserTesting is a little pricy, but I am also a college student. If this were from an organization's credit card, I could see this sounding more affordable.
What problems is the product solving and how is that benefiting you?
We are determining how long it takes for a user to digest content on the website. User testing allows us to see if they would start or leave the page at any point during the test. The find the most significant benefit of UsetTesting is that it gives student's the ability to receive real industry experience.
Recommendations to others considering the product:
UserTesting is a great tool to learn about your users. It also helps us build a stronger user persona. UserTesting allows us to show our clients feedback directly from their users.
Good but little complicated
What do you like best about the product?
it has a possibility of various user testing
What do you dislike about the product?
a little bit tricky to build a user testing
What problems is the product solving and how is that benefiting you?
most of the time, build A/B test for user experience
Recommendations to others considering the product:
automated questionary
It's a useful platform for testing users.
What do you like best about the product?
It allows other team members to watch the moderator and test subject.
What do you dislike about the product?
The UI can be clunky and difficult to use sometimes.
What problems is the product solving and how is that benefiting you?
We are using it to remotely test users are on our website. It is great when we need to do moderated testing and watch users complete their tasks.
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