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Hightouch Enables our CRM to be SO MUCH MORE!
What do you like best about the product?
Hightouch is the most versatile ELT tool that allows us to easily improve data transparency and visibility by pushing meaningful and transformed product data and sales metrics back into our CRM. This helped make the CRM the center of our data and gave our retention and sales teams more information about our customers. It was so easy to use and as simple as a couple of minutes. The Hightouch support team is also great.
What do you dislike about the product?
A downside to Hightouch is that it can be too easy to use, so make sure to be careful and thorough with all runs and usage of the tool so that you won't overwrite anything in the CRM with a click of a button.
What problems is the product solving and how is that benefiting you?
We finally have product and sales metrics in our CRM that are validated by our analysts. We don't have to wait for engineering to get this data in our system in a complicated way. We are flying and this was a critical tool in our data environment.
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Create robust data pipelines with ease
What do you like best about the product?
Hightouch is an excellent data pipeline tool. It allows fast, scheduled syncs between multiple systems. I have found Hightouch extremely helpful when pushing and pulling data to and from our CRM.
What do you dislike about the product?
I have not had many issues with Hightouch since I started using it. The only problem I have experienced is speed related when joining on non-pk data like email. Naturally, these runs take a little longer than ones joined on primary keys/ids.
What problems is the product solving and how is that benefiting you?
The most significant benefit I have experienced with Hightouch is the scheduled data syncs across systems. This solution is user-friendly, simple, and reliable.
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