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Growth and Marketing Operations
What do you like best about the product?
The ease of use across all aspects of the product. Connecting data sources and destinations, writing SQL or building queries in a no-code editor, and actually building the syncs + piping the data is all extremely durable and intuitive.
What do you dislike about the product?
Honestly don't have much to complain about at all with Hightouch. The only minute thing, which is outside of their control, is that sometimes destinations are tricky to configure. For example, piping data in Facebook ads was challenging due to the lack of documentation on the Facebook side.
What problems is the product solving and how is that benefiting you?
Piping data from our warehouse into various go-to-market systems all at scale and on a repeatable cadence. This has saved a ton of engineering resources as well as made data actuation a self-serve process.
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I haven't had any issues so far and Hightouch does what it's supposed to.
What do you like best about the product?
The ease of creating models to use based on other models, tables, or views in the database.
What do you dislike about the product?
I so far have not experienced any downsides, personally.
What problems is the product solving and how is that benefiting you?
We are getting error messaging and inputting into other software which is something we just needed anyway, so it's good to get a picture of that information.
great tool!
What do you like best about the product?
WE love the integration capabilities. Its extermpely robus and has a lot of really nice features. We can connect across multiple different tools and are able to streatmline processes
What do you dislike about the product?
The application is really good and there's not much hat I wouldupdate. Perhaps adding some new tools to the tech stack of integrated products would be great, but that's it
What problems is the product solving and how is that benefiting you?
They have been able to help us streamline the data flow between our systems and were ablet of get our team to be more productive in delivering great solutions to our clients
Great tool for fast transformations
What do you like best about the product?
Simplicity in the tool, greaat design and a few connectors aavailibles
What do you dislike about the product?
More options needs to be added in the connectors
What problems is the product solving and how is that benefiting you?
Fast transformation of data are fast using hightouch
Great product, fast to adding value
What do you like best about the product?
Great partner to work with, fast to start getting value from it
What do you dislike about the product?
When first using the product the audience feature was new and a little basic. It's improving rapidly
What problems is the product solving and how is that benefiting you?
Syncing customer data to third party platforms
Makes uploading data accessible to non-technical people
What do you like best about the product?
Easy to use, connects with most platform
What do you dislike about the product?
Not able to track history of changes made
What problems is the product solving and how is that benefiting you?
Hightouch helps us upload data to our marketing vendors
Game-changer for Buffer
What do you like best about the product?
I love that Hightouch makes it easy to enrich our data and trigger things like email campaigns. The team is very responsive to support requests as well.
What do you dislike about the product?
The UI can be a little unintuitive at times, but that is to be expected with a maturing product.
What problems is the product solving and how is that benefiting you?
It helps us augment event data with stateful data, send data back to advertising platforms, and drives several email campaigns.
Clarity, Visibility, & Trust
What do you like best about the product?
Hightough provides the fastest syncing, allowing our team to truly rely on the most up-to-date data available. Data syncing that used to vary between 30-60 mins, now literally happens in 30-60 seconds. This provides us with more control and ability for our data management, trusted sources of truth, & overall data strategy. I no longer have to wonder when, from where, or is it accurate anymore.
What do you dislike about the product?
Nothing so far. Hightouch is simple, elegant, & easy-to-use. So easy they non-technical team members could set up syncs & review. They team has been massively supportive with any questions we have & providing best practices.
What problems is the product solving and how is that benefiting you?
Hightouch put us in a position to no longer worry about most data hygeine, timing, or where the data comes from. We rely on it for all our data syncing needs, as the true highway from our data source to all the systems we use!
Easy to implement, easy to maintain, well-integrated
What do you like best about the product?
We use Hightouch for Reverse ETL. Hightouch's smooth integration with dbt allows us to maximize our existing data stack and ensure data quality throughout our internal systems.
What do you dislike about the product?
We haven't encountered much of anything to dislike yet.
What problems is the product solving and how is that benefiting you?
We use Hightouch as our Reverse ETL solution to push transformed data from our warehouse to GTM systems. Being able to distribute product data to multiple consumers/channels throughout the organization using a single tool amplifies our analytics team's impact.
Good UI and easy integrations.
What do you like best about the product?
- Good customer service
- Really good UI
- Easy integrations with Sources and Destinations
- Multiple ways to build mapping models
- Scheduling and Alerting for the data sync jobs
- Really good UI
- Easy integrations with Sources and Destinations
- Multiple ways to build mapping models
- Scheduling and Alerting for the data sync jobs
What do you dislike about the product?
None so far. With our use case, I didn't find anything to dislike so far.
What problems is the product solving and how is that benefiting you?
With Hightouch we are now able to easily sync back data from the data warehouse that was previously done via custom code. Also, it's easy to maintain and update mappings.
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