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Hightouch allowed us to focus our engineering time on core product features
What do you like best about the product?
- It streamlines the process of synchronizing our data across the various vendors that we use.
What do you dislike about the product?
- We've been using the product since it's early days; a lot of the features are now gated to $$$ customers.
What problems is the product solving and how is that benefiting you?
We use Hightouch to sync our data onto Salesforce + other platforms
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Principal Engineer
What do you like best about the product?
It's easy to setup a no-code data pipeline from our data warehouse into Hubspot CRM. It's a stable and trustworthy sync mechanism.
What do you dislike about the product?
There's a lack of Insert method, to build a different workflow between Insert and Update.
What problems is the product solving and how is that benefiting you?
Sync data into Hubspot CRM in a no code solution.
Very intuitive, great for connecting non-technical people with data quickly
What do you like best about the product?
The platform is incredibly intuitive. It's very easy to make changes and connecting to Google Sheets, specifically is so easy.
What do you dislike about the product?
I don't have much negative feedback. It's a good platform to use.
What problems is the product solving and how is that benefiting you?
We primarily visualize data in Tableau, but these licenses are very expensive. With Hightouch, we can use Google Sheets for the folks that prefer to have the opportunity to play directly with data vs having to download a CSV and load into GSheets. It makes it a lot easier for us to automate slides that are produced on a regular cadence.
Easy to way to make sure our systems are in sync!
What do you like best about the product?
If you know SQL / low-code, easy to set up
What do you dislike about the product?
The UI could be cleaner (has been fixed)
What problems is the product solving and how is that benefiting you?
We've got a few systems (data warehouse, CRM, backend) that need to be in sync. Otherwise, we spend time and effort trying to figure out which is the "source of truth". Hightouch makes it easy to sync, and flags when there are discrepancies.
Easy Airtable to Salesforce Sync
What do you like best about the product?
Extremely easy to use as someone who hasn't used a tool like Hightouch before. It's really easy to leave it running in the background, and not have to think about it too much.
What do you dislike about the product?
The first time we enabled the sync between Airtable and Salesforce, it took a while for Hightouch to find the specific table we were looking for. This wasn't a huge issue for us, but just meant setting up the sync took a bit longer than planned.
Reviewing errors is also pretty time consuming
Reviewing errors is also pretty time consuming
What problems is the product solving and how is that benefiting you?
We have a lot of information about prospects in an Airtable database, and wanted an easy way to push this into Salesforce via a 1 way sync. Hightouch has allowed us to do this at a low cost which is excellent!
As a Data Analyst at a company without a data engineer, its a no brainer
What do you like best about the product?
Hightouch makes it easy for me (as a data analyst) to do reverse ETL. I was up and running a data pipeline that had previously broken within 2 hours.
What do you dislike about the product?
Creating a new sync without having first creating a data model within Hightouch lead to some issues, but it was quickly resolved by adding a data model.
What problems is the product solving and how is that benefiting you?
It solves the problem of me not knowing how to use python packages and lambda functions to push data from our warehouse to 3rd party applications.
makes email automation easy for a busy PM
What do you like best about the product?
It makes it extremely easy for me to query my Postgres database for activated users and sync that query with my email automation tool (Sendgrid). It's how I automate survey requests.
What do you dislike about the product?
I wish it could integrate with Beehiiv, which is a more powerful email tool than Sendgrid.
What problems is the product solving and how is that benefiting you?
For a small startup, it solves my need for email automation. Both for outreach to users (requesting interviews, surveys) and orchestrating onboarding comms.
As a devops eng, I helped my dev team to sync our Metabase to a brand new Hightouch service
What do you like best about the product?
UI is user friendly and can be easily handle by none tech people
What do you dislike about the product?
Lack of documentation to connect Hightouch with complex systems like kubernetes
What problems is the product solving and how is that benefiting you?
Hightouch help up to collect data from metabase to our hubspot CRM
Simple to use & reliable
What do you like best about the product?
Very straightforward and has been reliable! Works great with Sheet & Intercom.
What do you dislike about the product?
Syncing status was a bit confusing at first when an error occurred, but wasn't too hard to figure out.
What problems is the product solving and how is that benefiting you?
Sending data to where it needs to be.
Hightouch is the right solution for growth teams!
What do you like best about the product?
Hightouch made it easy for us to sync PLG data from our databases over to our CRM. The configuration for datasources and destinations is drop-dead simple! Comparing to a more complicated like Segment, you can get up and running in 30 minutes or less for a simple Reverse ETL
What do you dislike about the product?
No downsides so far. You have to be clear about what you're using Hightouch for -- for a Reverse ETL with specific periodicity, it's pretty unbeatable. Would be great to see Hightouch team scale their feature set as they grow, but no downsides so far!
What problems is the product solving and how is that benefiting you?
Sync PLG data between our user database and CRM. We use this to keep our CS teams up to date on the latest, aggregated user patterns. No more looking at stale data and hunting around in the datawarehouse for insights!
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