I use the solution in my company to run a lot of web applications. My company is moving all of its web applications to the solution. The product serves as a primary environment for applications.
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Open shift seems to be a great product
OpenShift Changed my life
Allows us to easily run a lot of web applications and can be deployed with the help of an automated process
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is that it has a lot to offer to developers, so they don't need to care about the infrastructure or basic setup of the containers, so you can just jump in and develop. The product can do many functions on its own.
I use Red Hat OpenShift Container Platform's GitOps functionality. In terms of the tool's GitOps functionality to help with a more secure and faster software development process, I would say that my company started using it for deploying the cluster, handling backup, and testing purposes. My company has started promoting the product to developers since we don't have enough in-house developers. Most things are project-oriented in our organization, and every developer might not have the tools or have never used such tools. My company has to promote the product and give it to the developers.
In terms of the time required to set up an infrastructure without Red Hat OpenShift Container Platform, I would say that if an infrastructure is present, our company just requests a new project, after which the next steps are all automated. The tool may take a longer time to provide a ticket than the real-time it does to provision.
The use of Red Hat Advanced Cluster Security (ACS) to more securely build and deploy cloud-native applications is a pain point for my company. My company would actually like to get Red Hat OpenShift Platform Plus but it is not yet available from Arrow. If the tool was available from Arrow, my company would have used the solution to manage our cluster security.
The use of Red Hat OpenShift Container Platform has made the development lifecycle faster for my company. I can't provide an exact number on how the development lifecycle has become faster, but I can say that you need to provision servers to prepare the environment for the developers and to give them access to open up firewall rules, so it works a long way in reducing the time from two weeks to one day.
Red Hat OpenShift Container Platform has helped my company achieve infrastructure cost savings, but it is hard to calculate. I know that as we had it on an on-premises infrastructure, it was there and paid for years ago. Red Hat OpenShift cloud services were on top of Red Hat OpenShift Container Platform, but at the moment, it is hard to say if the tool has helped my company achieve infrastructure cost-savings. If you look through the migrations and the measurements of the real usage on CPU, memory, and the applications on an on-premises model, it would be possible to lower the costs, but the costs may be more for administration or operations and for securing all the stuff. The aforementioned area consists of the product's real benefits besides the infrastructure.
My company is not driven by how many apps we are able to deploy with Red Hat OpenShift Container Platform. All new apps should be there, and our company is trying to follow it with the tool, but I would not say that using Red Hat OpenShift Container Platform means having more apps.
Comparing Red Hat OpenShift Container Platform with other Kubernetes platforms to make our company's Kubernetes environment operational, we tried EKS, which provided us with the infrastructure we needed. Red Hat OpenShift Container Platform has many benefits, and it has been a turnkey solution for me right from the start. Red Hat OpenShift Container Platform has been implemented on top of different stuff so as to have a full solution, but I would say that it is a turnkey solution with which you can start, as you get to have many things in place that are not there in in the plain Kubernetes. Red Hat OpenShift Container Platform offers a lot more for developers than what plain Kubernetes can provide.
What needs improvement?
I haven't thought about what additional features are required in the product, because in our company, we mostly use Azure Red Hat OpenShift. I believe that the documentation part is an area with certain shortcomings where improvements are required. From an improvement perspective, more documentation is required, along with a few functionalities that Red Hat OpenShift or native OpenShift offers.
For how long have I used the solution?
I have been using Red Hat OpenShift Container Platform for five years.
What do I think about the stability of the solution?
My company has not faced any outages with the solution in the last three years. It is a stable solution. Though I might have faced a few issues with the product, it has never burdened the clusters, or the operations had some issues.
What do I think about the scalability of the solution?
With just a few clicks, it is possible to scale up easily and directly from Red Hat OpenShift Container Platform itself. Even in Azure, you can scale up directly from the Red Hat OpenShift Container Platform, as the tool is very well integrated.
How are customer service and support?
My company's supporter, Eviden, manages the communication with Red Hat's technical team, but I know that it is quite good. If you raise a ticket with the technical teams of either Azure or Red Hat, they take care of your issues. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I know that the tool's deployment process is automated, and if one needs to test a cluster, it can be done with just one click, after which you need to wait for half an hour to 40 minutes until the infrastructure is there.
The solution is deployed on the public cloud services offered by Azure.
What about the implementation team?
My company used services from Eviden, a service provider, for the deployment of the tool. Evident was formerly known as Atos. My company's experience with Eviden has been very good, and we have a good partnership with them. I feel that my company can trust Eviden with what we want while also getting informed of the troubles associated with the tool that may crop up in the near future.
What was our ROI?
In terms of ROI, I can say that my company now has a centralized solution which offers security. I have experienced ROI if I consider how the product gets installed and the high availability offered right out of the box, allowing us to scale up and scale out.
What's my experience with pricing, setup cost, and licensing?
My company majorly uses Azure Red Hat OpenShift, on which we can deal with server instances, which can be cost-saving. If you buy the product for a year or three, you get a lot of discounts. Red Hat OpenShift Container Platform is not a cheap product and has almost the same costs when it comes to the licensing and subscription models offered to users. I feel that the product is worth its cost, especially since setting it up can be done with just a few clicks.
Which other solutions did I evaluate?
I have evaluated a solution called EKS against Red Hat OpenShift Container Platform. EKS provides you with the basic features in Kubernetes, so you need to work to have a usable infrastructure for developers, along with a lot of configuration on top for security. The aforementioned areas are already managed in Red Hat OpenShift Container Platform. Red Hat OpenShift Container Platform has been a more secure product from the beginning that you could just put to use.
What other advice do I have?
There could be some improvements in the product, but overall, I would recommend it to others.
I rate the solution a nine out of ten.