Essential for CI/CD development
What do you like best about the product?
As a development platform, it enables devs to rapidly commit and test code updates without requiring assistance from admins. As a production platform, the observability and ease of performance monitoring and tuning is key to making the most of our available resources.
What do you dislike about the product?
It's still entirely too manual. I would prefer to not have to edit yaml all the time and rely on the command line. Either I'm using raw K8s or a shiny GUI platform -- but with OCS I feel like I need to be an expert in both.
What problems is the product solving and how is that benefiting you?
Modernization of antiquated defense systems.
Complex but powerfull
What do you like best about the product?
The sky is the limit with OCP. When i first started with containerization I was very lost until i started working in Open shift. I went from knowing nothing to being a Open shift administrator within a few months. Now we manage over 20 clusters worldwide and continue to grow! There are so many great resources available to learn and can be applied to both kuberenetes and Open shift as they are very similar.
What do you dislike about the product?
Steep learning curve, it tools months to get proficient but once you understand the technology it just works.
What problems is the product solving and how is that benefiting you?
Provide developers a great tool to design and build software without having to worry about the underlying technology. Also the build capabilities for containers make it a great tool for managing container builds and storing within the cluster internal registry.
Enterprise ready
What do you like best about the product?
OpenShift with Ansible Automation has changed how we do containerization.
What do you dislike about the product?
It can be complicated to setup, and a bit complicated to maintain.
What problems is the product solving and how is that benefiting you?
We used OpenShift as a platform to move from an older Kubernetize cluster to something that has more support at is easier to maintain ,
RedHat Open shift
What do you like best about the product?
Running containers and its UI is so user friendly. its add-ons are helpful.
What do you dislike about the product?
compatibility Issues with upgrades, and migrating apps at scale is tedious.
What problems is the product solving and how is that benefiting you?
Container platform, its useful in running several containers.
Batteries included platform
What do you like best about the product?
Secure by default and batteries included
What do you dislike about the product?
Sometimes too much complexity and over engineered solutions
What problems is the product solving and how is that benefiting you?
Reducing people needed to manage k8s platform
Consistent performance impresses users while technical support needs improvement
What is our primary use case?
We run multiple applications on Red Hat OpenShift Container Platform.
Currently, we host all our customer-facing applications on Red Hat OpenShift ROSA and a few on Azure ARO. We deploy them via pipelines using Bamboo, Jenkins, or whatever the specific development teams choose to use.
Red Hat OpenShift Container Platform handles security and compliance within our deployments effectively, so I would rate it as nine; it's quite secure with the SCC it employs and the image security features in place.
Approximately 200 users in our organization work with Red Hat OpenShift Container Platform, and we have roughly 900-1,000 applications running on the platform.
What is most valuable?
The features such as Red Hat operators, CI/CD, the monitoring stack, and the observability stack enhance our application scalability and management.
Building source to image helps us significantly here as well.
The cluster scaling features, such as the auto-scaling of cluster nodes and application replicas using horizontal and vertical pod auto-scaling, significantly impact our operations.
What needs improvement?
I would like to see advanced cluster management added in future releases, such as a single pane of glass to manage multiple clusters without needing to pay an extra subscription for it.
For how long have I used the solution?
I have been using Red Hat OpenShift Container Platform for roughly seven years.
What was my experience with deployment of the solution?
The deployment process was initially a bit of a challenge because of the DNS Route 53 on ROSA, but the on-prem part was simple.
The deployment process was a bit tricky four years ago, particularly when we did ROSA on the cloud, and I would say it required some improvements to be less complicated, but I haven't done any recent deployments in the cloud to gauge if improvements have been made since then.
What do I think about the stability of the solution?
There haven't been any issues so far; it remains stable with no downtime or crashes, and even the upgrades are handled seamlessly without issues.
In terms of stability, I rate Red Hat OpenShift Container Platform as a nine based on my experience.
What do I think about the scalability of the solution?
The product is scalable based on my experience; however, there are some limitations preventing changes such as those allowed with Open Source solutions like EKS, which provides more cluster control.
I rate the scalability of Red Hat OpenShift Container Platform as a nine, as I haven't encountered any issues with scaling a cluster or applications.
How are customer service and support?
There are some occasions when support from Red Hat is not what we expect; in instances of outages, it sometimes takes a substantial amount of time to resolve issues.
My thoughts on the technical support of Red Hat are mixed; initially, when we logged a priority call, the assigned engineers were not senior-level, which delayed our support. However, we ultimately received the help we needed, but they should prioritize skilled engineers for urgent issues.
Based on my experience with technical support, I rate it five out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We chose Red Hat as our primary vendor because after working with previous vendors such as SUSE, we found Red Hat OpenShift Container Platform to be a more mature, secure, and overall better product for our needs.
How was the initial setup?
When we first started out, the deployment took one or two days when we did a user provision installation for on-prem. We did UPI before, and we managed to change it as well, because later on we found out that we could do installable provision installation for VMware on-prem. Obviously, there's installable provision installation for the clouds as well.
What about the implementation team?
Basically, two people from our company were involved in deployment, along with guidance provided by the service provider, Red Hat, mainly for Azure ARO and AWS ROSA.
We didn't really use third-party help, just some guidance, so we did it ourselves. Initially, we got some guidance but managed to resolve issues independently by consulting them and receiving direction when needed.
What's my experience with pricing, setup cost, and licensing?
The current licensing cost for this solution is around $23,000 per year, per month.
Regarding the current licensing cost, I would rate my satisfaction around seven or seven and a half; there's always room for improvement, especially in financial institutions where budget is a concern.
Which other solutions did I evaluate?
I requested a document to compare EKS and ROSA because we found costs slightly increasing due to different licensing models, but for total cost of ownership and less complexity, we want to examine each product thoroughly before deciding if we'll save $1,000 a month by transitioning to EKS at the expense of hiring more engineers for maintenance.
What other advice do I have?
I definitely recommend Red Hat OpenShift Container Platform to other organizations due to its high availability, security, ease of use, and all the built-in features it offers.
We do no maintenance for Red Hat OpenShift Container Platform since ROSA is fully managed, and that's why it is a bit more expensive than EKS. The fully managed service includes 24/7 support, scheduling, and upgrades; we only need to inform Red Hat support about upgrades, and they manage the process end to end.
Overall, I rate Red Hat OpenShift Container Platform as a nine; although I would say ten, I think it's important to allow room for improvement.
Using OpenShift for Containerization, virtualization and deploying microservices
What do you like best about the product?
Using it in CI/CD DevOps lifecycles and achieving a real GitOps workflows by integrations with OpenShift GitOps based on the open source project Argo CD and OpenShift pipelines which is based on Tekton.
Ability to deploy microservices.
Ability to have containerization, virtualization and AI in a single platform.
Ease of network connections between the created pods either in the same project (namespaces) or different namespaces.
Ability to create Network Policies to isolate traffic and achieve better network security.
Ability to manage and secure multi-clusters using RHACM and RHACS as part for the Red Hat OpenShift Plus subscriptions.
What do you dislike about the product?
OpenShift Virtualization still needs more enhancement to achieve the expected user experience of enterprise customers. Its UI needs to be enhanced with having the ability to do everything using its Web UI with no need to command line interface.
Large scale traffic intensive performance needs to be more clear for Telco Operators to achieve mass market use cases.
Better integration with Red Hat Ansible Automation Platform needs to be added to automate tasks and enhance the DevOps CI/CD life cycle.
Exposing traffic to external networks need to be more easier and intuitive.
What problems is the product solving and how is that benefiting you?
Automate the deployment of Microservices
Ability to achieve containerization and virtualization in a single platform with AI as well using the RHOAI product.
Security features and support have been valuable for managing critical systems
What is our primary use case?
I am using it for my critical system, specifically for the payment system.
What is most valuable?
Especially the security side is nice. On the other hand, there is firm support in the background. This is helpful for me since I am also native to Bandit system. On OpenShift side, I can get support from Airflow. It is a good aspect. It is important for critical systems.
For how long have I used the solution?
I have used it for approximately three or four years.
What do I think about the stability of the solution?
I would rate stability between seven and eight out of ten.
What do I think about the scalability of the solution?
It is easy to expand. Scalability is rated nine out of ten.
How are customer service and support?
Quality of support may be improved. I would rate it seven out of ten.
How would you rate customer service and support?
How was the initial setup?
It is not too simple, however, it is not too hard either. It was a normal installation.
Which other solutions did I evaluate?
I know Kubernetes, however, I am not aware of other alternatives nowadays.
What other advice do I have?
It is easy to expand it. I would give it a rating of eight out of ten.
Flexible and simple to use
What do you like best about the product?
The solution provides flexible usage options and simple management.
What do you dislike about the product?
The first approach, if there is not much context, can be confusing.
What problems is the product solving and how is that benefiting you?
First, approach the solution
Experience
What do you like best about the product?
The versatility it has in the world :)
What do you dislike about the product?
It is expensive for a student who wants to learn
What problems is the product solving and how is that benefiting you?
Cloud easier to access
