I mainly use Red Hat OpenShift Container Platform for big data processing applications that require a lot of memory. On-premises solutions are not efficient for this. OpenShift, with its ready-to-deploy environment using pods and the Apache Spark Operator, allows me to deploy, process, and insert data efficiently. I also use it in my DevOps workflows. Using Tekton as a plugin, we have customized tasks integrated with GitHub, which automates pipelines whenever commits happen to branches.
External reviews
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I use openshift to management kubernetes container
Efficient deployment with resource optimization and multi-region stability
What is our primary use case?
How has it helped my organization?
Using OpenShift has allowed us to optimize our application deployment times significantly. It automates the pipeline for new features, from commit to deployment, which speeds up the process.
OpenShift also helps with stability through multi-cluster support in different regions, ensuring continuous service even if one region faces downtime. Additionally, the auto-scaling feature helps manage resources effectively, keeping operational costs lower compared to on-prem solutions.
What is most valuable?
One of the most valuable features of OpenShift is its efficient deployment process. It automates rolling out new features, packaging the code, conducting security scans, and deploying to OpenShift.
Additionally, the auto-scaling feature ensures resource optimization by provisioning new nodes when utilization thresholds are met. The support for parallel processing in big data applications and consistent region-wise replication for stability are also crucial.
What needs improvement?
There are several areas where OpenShift could improve. The interface has numerous UI bugs that need addressing.
Furthermore, the latest version has deprecated the deployment config, which has its own advantages compared to the deployment container.
Lastly, there is no built-in auto-scaling plugin at the OpenShift level; this needs to be addressed as it's available at the cloud provider level, like IBM Cloud.
For how long have I used the solution?
I have been working with Red Hat OpenShift Container Platform for five years, from the start of my career.
What do I think about the stability of the solution?
We have faced scalability and stability issues at times. To manage this, we utilize multi-cluster support in different regions like US South and US East. When one region is down, we deploy to another to ensure continuous service. This setup mitigates potential downtime and improves overall stability.
What do I think about the scalability of the solution?
The scalability features of OpenShift have been invaluable. We use auto-scaling plugins to configure minimum and maximum nodes and CPU utilization thresholds. This ensures that new nodes are provisioned when usage hits a specific percentage, which aids in resource management and application scaling.
How are customer service and support?
The customer support from OpenShift is poor, with responses typically coming only after a few hours. The technical support, on the other hand, is more knowledgeable and helpful, although the process takes a considerable amount of time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have worked with Kubernetes and Azure services for container management. Over the last year, I've also used AWS EC2. Each has its pros and cons, but I've found OpenShift's built-in features to be highly efficient for my use cases.
How was the initial setup?
What was our ROI?
Running OpenShift on the cloud as opposed to on-premises significantly reduces costs. Cloud services provide bundled features and scaling capabilities that would be expensive if set up on bare metal.
What's my experience with pricing, setup cost, and licensing?
OpenShift pricing varies by region. For example, a simple cluster with three nodes in DAL-10 might cost around $560 to $580 per month, subject to specific configurations like memory and CPU cores.
Which other solutions did I evaluate?
I have experience with Kubernetes, Azure, and AWS EC2. Kubernetes and OpenShift are favored for their container management capabilities, while Azure and AWS offer frequent updates and broader feature sets.
What other advice do I have?
Different companies might choose Amazon, Red Hat, or Microsoft based on their strategic goals. For startups or those needing robust container support, Red Hat OpenShift is highly recommended. For those needing frequent new features, AWS might be more suitable. Decision should be based on strategy and problem statement.
I'd rate the solution nine out of ten.
Enhanced security and streamlined DevOps with advanced feature integration
What is our primary use case?
Our primary use case for Red Hat OpenShift Container Platform is to enhance our Kubernetes management by leveraging the additional features and tools it provides. We use it to deploy applications, set up pipelines with Tekton, integrate secure networking, and facilitate AI and machine learning projects through MLOps.
How has it helped my organization?
Red Hat OpenShift has made the development processes more manageable and secure, particularly by providing its own DNS system, a pipeline solution called Tekton, and features like source-to-image. These enhancements simplify the complex tasks seen in plain Kubernetes, making it user-friendly and improving DevOps efficiency.
What is most valuable?
The most valuable features of OpenShift include its advanced security, integrated DNS system, built-in pipeline management with Tekton, enhanced networking routes, and dedicated platforms for DataOps and MLOps. These features make it a robust choice for handling enterprise-level tasks securely and efficiently.
What needs improvement?
Setting up OpenShift locally can be challenging, particularly because it requires RHL Linux and has specific restrictions. Additionally, the documentation for local setups is lacking. Improving these aspects would make OpenShift more accessible to the community for trial and development purposes.
For how long have I used the solution?
I have been using Red Hat OpenShift Container Platform for two years.
What do I think about the stability of the solution?
OpenShift is highly stable. Its performance is comparable to Kubernetes, with enhancements where Kubernetes lacks certain features.
What do I think about the scalability of the solution?
Scalability is customizable and straightforward. We can deploy it on any cloud service or our server center and scale it easily. Red Hat and AWS provide excellent support, making it easier to scale quickly.
How are customer service and support?
The technical support from Red Hat and AWS is reliable and friendly, aiding problem resolution effectively.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have experience with Kubernetes, Docker, and Sravan for container management. However, OpenShift stands out for its security and feature enhancements.
How was the initial setup?
The initial setup for OpenShift on the cloud platform is straightforward and quick, taking five to ten minutes to initiate and up to one day to deploy all resources, depending on the complexity. For local setups, the process is more complicated and error-prone.
What about the implementation team?
Typically, three to four people are needed for deployment. This may include configuring nodes and setting up multi-cluster or hybrid environments to ensure scalability and ease of management.
What other advice do I have?
If your concerns are primarily security and feature enhancement, OpenShift offers substantial value. It is suitable for larger teams concerned about security and usability. Smaller teams with less stringent requirements might consider other solutions. Careful cost estimation is crucial to avoid unnecessary financial burdens.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
A trusted, comprehensive, and consistent platform to develop, modernize, and deploy applications at scale, including today's AI-enabled apps
What is our primary use case?
The solution being used for application containization.
What is most valuable?
I like the Flexibility of the solution.
What needs improvement?
Metrics monitoring feature needs improvement.
For how long have I used the solution?
I have been using Red Hat OpenShift Container Platform for five years.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Offers good user experience and security features
What is our primary use case?
Red Hat is acquired by IBM, there is still a separate entity, but we are more on the partner side.
I work with IBM, and most of our solutions are on the OpenShift platform. I work with our business partners to enable and help them with the technical pre-sales and setup role. So, I'm not involved in production engineering systems but rather in demos, first application implementations, and POCs.
What is most valuable?
The user experience and security are some of the key features. There are two key differentiators that you have certainly worked on from the customer's perspective.
What needs improvement?
It is actually very well laid out for a computer product. But maybe, since it has security built into it, it is sometimes very difficult for people to grasp.
It is much easier to work with Kubernetes than OpenShift. On the inside, all the security and other aspects are very much required by the container.
It has a difficult learning curve. Those are the areas where, from a customer perspective, OpenShift is a little challenging compared to other Kubernetes solutions.
For how long have I used the solution?
I have been using it for five years.
What do I think about the stability of the solution?
I would rate the stability of this solution a ten out of ten. It is very stable.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten. It is a scalable solution. Our customers are mostly enterprise businesses for Red Hat OpenShift.
How are customer service and support?
The technical support is good. One challenge is that sometimes it may be difficult to find the answers to your questions if you are not a Red Hat customer. Many of the answers require you to log in to the Red Hat portal. Unless you are a customer, you cannot ask for a solution. On those lines, it is a little difficult. Otherwise, technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate my experience with the initial setup an eight out of ten, with ten being easy and one being difficult.
The initial setup is a little difficult because installing and configuring it is very involved. I don't see it as easy yet.
It's deployed on both the cloud or on-premises. On the cloud, it's much easier where it is managed OpenShift. If we go to managed offerings like Red Hat OpenShift on AWS, Azure OpenShift, or IBM Cloud, it is much easier to provision. But if it is self-managed, where you have to do everything yourself, it is difficult.
Red Hat OpenShift is self-managed, not from a cloud provider. If you are doing it on the cloud, then it is just a couple of hours. But if it is self-managed, then it will depend on the infrastructure, networking, and all that. It is still a team, but not yet a resource to have all that correctly set up.
It has been a good solution to deploy all containerized applications, like our AI and ML applications. We're not missing out on that capability.
What was our ROI?
The ROI is definitely much better because once it is set up and done, it is very easy to manage and have applications deployed. The user experience is very good. So once you have it in place, it's easy to do the day-to-day operations, and eventually, scalability and all those things become clear.
What other advice do I have?
Overall, I would rate it a nine out of ten. It is a very good solution overall.
I would definitely recommend it to others.
Provides essential regulatory compliance capabilities and extensive support services
What is most valuable?
The platform's most valuable features are its regulatory compliance and enterprise support. It does not offer significantly unique features compared to Kubernetes or Docker. The primary advantage is its extensive support and integration with Red Hat's solutions.
What needs improvement?
The product's setup process could be easier.
For how long have I used the solution?
We have been using Red Hat OpenShift Container Platform for approximately one year.
What do I think about the stability of the solution?
The product is quite stable and reliable, offering robust performance compared to other solutions.
What do I think about the scalability of the solution?
We are currently working with a multi-cluster environment, and the product scalability and response time are impressive, with nodes performing optimally.
How are customer service and support?
Compared to IBM support, Red Hat's support team is more responsive.
How was the initial setup?
The setup process is considerably more complex than that of Docker or Kubernetes. Its multi-node cluster setup involves a more intricate and time-consuming method.
What was our ROI?
OpenShift's core-based licensing model provides significant benefits regarding enterprise support and scalability. Despite its high cost, it offers valuable features and support that justify the investment.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
I rate the platform an eight.
Has an efficient user interface, helping us accelerate the deployment process
What is our primary use case?
Our primary use case for Red Hat OpenShift is to deploy applications. We utilize the platform to manage multiple pods and ensure seamless scaling of our nodes and servers to meet the demands of our high-availability applications.
How has it helped my organization?
The platform has significantly improved our organization by enhancing productivity and reducing the time required to deploy applications. It allows for faster deployment and continuous delivery, which has streamlined our development processes.
What is most valuable?
The most valuable features of Red Hat OpenShift include its integration with Kubernetes and the user interface, which enhances the end-user experience and accelerates the deployment process. These features contribute to increased productivity and efficiency for our developers.
What needs improvement?
The product could benefit from additional operators and tools integrated with OpenShift. Furthermore, enhancements to the user interface and including more features would be beneficial.
What do I think about the stability of the solution?
I rate the platform's stability a seven out of ten.
What do I think about the scalability of the solution?
The platform is scalable.
How are customer service and support?
I have opened some tickets but did not receive the required technical support.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was complex. I rate the process a two out of ten.
What about the implementation team?
The implementation was done in-house.
What other advice do I have?
I rate the product an eight out of ten.
Integrates easily with the existing infrastructure and enables organizations to manage their digital assets
What is our primary use case?
We use the solution to manage our digital assets like containers and applications.
What is most valuable?
Integrating the product into our existing infrastructure was easy. We did not face any issues.
What needs improvement?
The price must be improved.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
I rate the product’s stability a nine out of ten.
What do I think about the scalability of the solution?
The product’s scalability is good. I rate the scalability an eight out of ten. We have around 15 users.
How are customer service and support?
The support people help us whenever we require their assistance. A partner provides us with the first-level support. The support has been good, but it is not direct support. We have a problem that has not been fixed for a long time.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the ease of setup a six out of ten. The project was ten months long. The deployment took a month.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a four or five out of ten.
Which other solutions did I evaluate?
I have also used Docker and Kubernetes.
What other advice do I have?
I will recommend the solution to others. Overall, I rate the tool a nine out of ten.