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How to boost Process Excellence with single tool?
What do you like best about the product?
Having almost all F&A data , for majority of countries under single Celonis dashboard
What do you dislike about the product?
Due to huge amount of data sometime Celonis can load/reload for few moments but largely it is due to network performance and inhouse servers capability. Once it is improved Celonis should not be a showstopper of high performance
What problems is the product solving and how is that benefiting you?
I am analyzing accuracy of Accounts Payable process in terms of paying invoices on time (or late). It helped very quickly to zero in on key drivers of late payments due to invoices scanned as overdue or invoices with abnormally long clearing time.
Recommendations to others considering the product:
If you have a lot of dispersed ERP clients, workflow systems for running F&A operations and you need a single tool to connect them all to it, I believe that Celonis can give you what you really need which is having E2E overview on entire process lifecycle with action log functionality for better deep dive into changes and activities which would not be shown on the plain & final report.
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My expirence it's been very Wonderful
What do you like best about the product?
The ability to visualize the process and find deviation
What do you dislike about the product?
the lack of documents for joining two process views
What problems is the product solving and how is that benefiting you?
end-to-end process verification
Best decision for improving your business.
What do you like best about the product?
To get transparancy very fast and get also the ideas and possibilities for automated solutions.
What do you dislike about the product?
At the beginning the data load don`t fit very well, but now it works really good and Celonis did a great support job.
What problems is the product solving and how is that benefiting you?
We got a really good transparancy about the issues and the possiblities for improvment the business and speed up our processes. We did some easy automations and also some quick analysis, which last at other systems much more time.
Celonis from POC to Fully Live
What do you like best about the product?
Professional Company with a complete spectrum of available resources from Technical to specific Business needs covering the full life cycle of the implementation.
What do you dislike about the product?
Lack of system back up in case of issues.
What problems is the product solving and how is that benefiting you?
Business process monitoring to define exceptions to the standard approved process.
Celonis Process Mining - SAP O2C Process
What do you like best about the product?
Very powerful Process Mining tool for Advanced Process Analytics. Fast visualisation of "as is" process. Nice and user friendly interface. Ability to easily detect bottlenecks, rework, inefficiencies, conformance deviations in the process and present it in a simple way to all relevant stakeholders. Excellent Enterprise Class Support and helpful Account Managers. Additional capabilities that differentiate Celonis from other vendors (export as BPMN, workflow automation, Task Mining module, smart triggering of the RPA bots from all major vendors, EMS, Machine Learning Workbench are some to mention).
What do you dislike about the product?
Licencing price (Because we can't afford it for every process)
What problems is the product solving and how is that benefiting you?
-Getting O2C process transparency
-Better understanding of the process
-Reduction of Cash Conversion Cycle time (increase cash flow)
-Intelligence where to make organisational changes
-Business Analysis for the potential for RPA
-Better understanding of the process
-Reduction of Cash Conversion Cycle time (increase cash flow)
-Intelligence where to make organisational changes
-Business Analysis for the potential for RPA
Recommendations to others considering the product:
-Make sure you take SaaS option
-Ensure data availability early on
-Define Key users and groups early on
-Ensure data availability early on
-Define Key users and groups early on
Celonis is a great tool in Order to Cash process mining.
What do you like best about the product?
The flexibility under the analysis is really incredible. Even though the tool has a lot of differents conection, it's very frectionless. But is import to know what is the best information of your process for you get the best from the Celonis.
What do you dislike about the product?
The vision of information is a little bit limited. But with the demo of Business View I think it could be better.
What problems is the product solving and how is that benefiting you?
Automated processes and visibility.
A modern system supporting several pillars that companies seek for
What do you like best about the product?
Celonis is very intuitive and user-friendly which certainly helps during onboarding process. As a person unfamiliar with any reporting/ analytical language (nor PQL), I was able to construct pretty complex analysis, surprisingly quickly! Of course, I did it with precious support of Celonis team, PQL library and the community forum - I find these sources extremely helpful. Even though I'm only starting to discover the Action Engine and Process Automation segments, I see great potential in them - especially when I consider the fact that I can develop improvements myself. What I also appreciate in Celonis is that it's very stable, I've never experienced any system break-down. Overall, Celonis gives the unique experience of transparent visibility of the digital footprint which is simply amazing.
What do you dislike about the product?
The only downside that I can think of is that Celonis doesn't have any limited UI version that could be used to share selected information with external stakeholders.
What problems is the product solving and how is that benefiting you?
Celonis provides me visibility of digital footprints that I didn't have before, providing along the process duration which eventually lets me decide which processes need to be optimized. It allows me to analyze big set of data in an effective way. Most importantly, it allows me develop automation initiatives that optimize the processes.
Recommendations to others considering the product:
Take your time to discover Celonis to make the most of it.
Excellent Process Mining tool
What do you like best about the product?
The interface, training and technical help is excellent.
What do you dislike about the product?
Inability to create data elements by integrating fields from the data model in the UI.
What problems is the product solving and how is that benefiting you?
P2P process mapping, variant identification and investigating process reliability.
Leading the implementation of Celonis process mining to improve our business efficiencies
What do you like best about the product?
Ability to visualize business processes and identify opportunities for efficiencies
What do you dislike about the product?
It can be challenging to change company culture and practice value realization.
What problems is the product solving and how is that benefiting you?
We're currently implementing and reviewing our procure to pay, accounts payable, order to cash, and plan to manufacture processes. At this time, an immediate benefit is that our internal audit team has saved audit time by building dashboards in Celonis for procure to pay and accounts payable.
Recommendations to others considering the product:
Identify key resources who can dedicate time and energy to validate the data and to help with implementing into the company culture.
Celonis quickly revealed the complexity of our Order to Cash and AR processes.
What do you like best about the product?
Once enabled, the Celonis process mapping technology allows for visualizing detailed process flows, identification of key bottlenecks, and KPI creation. It would have taken a team of experts multiple weeks to outline the top value streams for a process such as Order to Cash, and we still would not have had the residence time in each step. Celonis does it all.
What do you dislike about the product?
Any customization of your ERP system will require additional tables to be pulled and integrated into the process being mapped; a true mapping of a process will take considerably more time for those with heavy ERP customization.
What problems is the product solving and how is that benefiting you?
We didn't know what we didn't know about our O2C and AR processes, so the first benefit was understanding the complexity of these initial processes. We quickly identified and have realized value in AR on unearned early payment discounts and supplier financing opportunities. Within O2C, we are pursuing opportunities identified around order blocks and holds to reduce the overall O2C cycle.
Recommendations to others considering the product:
Highly recommend if you wish to learn how complex "simple" processes such as O2C, AR, P2P, AP, and more are within your company.
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