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Easy , Intuitive and Accelerated Process Improvements
What do you like best about the product?
Celonis enables you to find out insights and discrepancies across the processes and then allows you to find the root cause for that inefficiency, all in a matter of minutes, thus helping in accelerated process improvement.
What do you dislike about the product?
No dislike as such, but it can be an effort in terms of setting it up to integrate with the datawarehouse.
What problems is the product solving and how is that benefiting you?
We are standardizing and harmonizing our top processes using celonis. It also helps us in achieving our key customer metrics by insights generation and action engine implementation.
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Celonis PoV
What do you like best about the product?
Over the past year, I got the chance to work on a Celonis kick-off implementation. The Software is very flexible and user-friendly. I received beneficial Celonis expert advice from Rei Otsuki. She was always there to support and guide us in the right direction.
What do you dislike about the product?
It will be great if Celonis can improve their concept for one-time data extracts. Although this is not the real power of the software, it will be beneficial to have an easy to handle one-time data extract process. That will definitely have a positive effect when proofing a value.
What problems is the product solving and how is that benefiting you?
We in Atos are just starting to implement process mining. The project's primary focus is to improve our internal processes for the key Domains O2C, P2P, P2O. No realized benefits yet.
Celonis driven insights
What do you like best about the product?
It is intuitive; the user gets an excellent interface, it is versatile and can be used either for process monitoring, standard template adherence, KPI reporting or more, we are only scratching the surface.
What do you dislike about the product?
Data consumption is hard to keep track of, need to spend more time than advertised actually to connect, and this is hard to explain to senior stakeholders after advertising how quickly the software connects via existing standard connectors.
What problems is the product solving and how is that benefiting you?
KPI Automation and Process conformance, use cases include First time Pass rate for POs, Reduce retrospective POs, Working Capital dashboards for Order To Cash and Requisition to Pay, Reduce Spare parts lead time and delivery accuracy with global suppliers.
Recommendations to others considering the product:
Recommend to start small, get senior stakeholders to support the initiative, demonstrate value and scale.
Once set up - the only way is up
What do you like best about the product?
- Celonis gives you the transparency of how your operational processes flow through the activities.
- You easily identify opportunities to optimize your operational processes, which leads to cost savings.
- Celonis can help you to prevent unwanted process flows, which leads to improved process compliance.
- Business users and analysts can easily set up new dashboards and process analysis with only a few clicks.
- You easily identify opportunities to optimize your operational processes, which leads to cost savings.
- Celonis can help you to prevent unwanted process flows, which leads to improved process compliance.
- Business users and analysts can easily set up new dashboards and process analysis with only a few clicks.
What do you dislike about the product?
It takes a lot of effort and time to set up the process model properly. But once the model stands, you will quickly see results. In addition, it can be quiet hard to bring the tool in an operational use on a daily basis. Creating new roles within the organization and building up know-how can be difficult and requires strong support from the management. Therefore, Celonis is willing to help in the internal communication and does advise when it comes to setting up a process mining organization within a company.
What problems is the product solving and how is that benefiting you?
We are analyzing the accounts payable process with Celonis to improve our productivity, cut costs and make sure that our processes are compliant with external and internal requirements.
Best Practices from Process Mining in Procurement
What do you like best about the product?
Celonis software visualizes the actual purchase-to-pay process. Now we can see from an undistorted perspective the entire course of each order, from creating the order proposal to the payment of the invoice to the supplier.
The Celonis company provides us with many benefits beyond the application. They regularly consult with us on application development, offer training and presentations, and provide us with a Business Value Architect who does an excellent job.
Software implementation was super easy thanks to the prepared installation packages and well-processed documentation.
The Celonis company provides us with many benefits beyond the application. They regularly consult with us on application development, offer training and presentations, and provide us with a Business Value Architect who does an excellent job.
Software implementation was super easy thanks to the prepared installation packages and well-processed documentation.
What do you dislike about the product?
The implementation was easy, but the real challenge was to start generating value. Celonis is not miraculous. It is necessary to inspire all users within the organization to use it and begin to generate value requires hard work.
Otherwise, everyone's considerable time and effort will be lost.
Otherwise, everyone's considerable time and effort will be lost.
What problems is the product solving and how is that benefiting you?
Celonis optimizes purchasing processes. The implemented solution brings the following benefits:
>> Streamlining the purchasing process
>> Increased transparency
>> Reduction of costs
>> Streamlining the purchasing process
>> Increased transparency
>> Reduction of costs
Bringing visibility to O2C process issues and unlocking value
What do you like best about the product?
Data driven approach to identify bottlenecks, helping to engage and convince stakeholders about the need of improve the process. Very fast to set up.
What do you dislike about the product?
No real downside. Challenge is to keep all parts engaged to execute actions - there is a lot to do.
What problems is the product solving and how is that benefiting you?
Problems: undesirable activities, reworks, touches in the O2C process that lead to longer cycle times.
Benefits: removal of reworks, resulting in shorter cycle times, improvement in otif and cash flow
Benefits: removal of reworks, resulting in shorter cycle times, improvement in otif and cash flow
A great technology that can do wonders in the right hands
What do you like best about the product?
Intuitive user interface, standout functionality when compared to other process mining solutions. Extremely versatile vis-a-vis it solutions for data extraction and automation of internal and external business functions.
What do you dislike about the product?
Some bugs have been reported by myself and others for YEARS and are still in the software. Fast paced development leaves its traces in the form of strange bugs or lack of functionality, that stand in stark contrast with the otherwise polished product.
What problems is the product solving and how is that benefiting you?
Process inefficiencies of any kind can be analyzed and abated, only limited by creativity and the willingness to actually change inefficient processes. Benefits can range from faster, more efficient and smoother processes to happier customers, to large amounts of savings. All dependent on the process.
Best in Class
What do you like best about the product?
So feature-rich. Almost everything is possible as far as process mining is concerned
What do you dislike about the product?
The Cost of the License is higher. This is the only factor that keeps few customers from opting for celonis
What problems is the product solving and how is that benefiting you?
Process Discovery, Mining, Transformation, Monitoring, Automation
Recommendations to others considering the product:
This is most versatile tool I have yet used for process mining
Best in market for Process Mining
What do you like best about the product?
Explorers like process explorer, Variant Exp, Action Engine, Conformance checker, and multi-data source support
What do you dislike about the product?
The technical expertise of backend SAP systems is required if customizing standard domains
What problems is the product solving and how is that benefiting you?
End to end operations overview and process overview task overview and automation as it supports inbuilt python capabilities via library Celonis_tools
Powerful platform with deep insights into your own data
What do you like best about the product?
More and more new features, lot of opportunities to automate stuff
What do you dislike about the product?
It is difficult to implement every problem in PQL
What problems is the product solving and how is that benefiting you?
Gaining deep insights into own process data
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