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Celonis | 1

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External reviews

275 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Packaging and Containers

Bringing focus on optimising our bottom-line business outcomes

  • January 27, 2022
  • Review verified by G2

What do you like best about the product?
The realtime nature of the solution and the insights it drives. Celonis visualizes the process and every single process variant to identify the most important execution gaps. The output of this process mining activity is then aggregated into easy-to-digest business views allowing users to analyse the most critical metrics to their process. Celonis offers a great way to identify where to start, especially for processes that seem hard to tackle at first glance.
What do you dislike about the product?
Not much! If anything, for people considering implementing Celonis: Please appreciate that although connecting Celonis to your source-system will prove relatively easy, it's the validation of the data that will still require a lot of attention and time. Don't overpromise to your sponsor until you have gone through the full validation.
What problems is the product solving and how is that benefiting you?
We are focused on our Accounts Payable and P2P processes. We needed to identify actions that could be taken to address low scoring KPI's. Celonis shows us the low-hanging fruit at a glance and provides the much-needed granular level insights. Not just an historical view of where we went wrong in the past, but rather insights into issues when they happen, where they happen, as they happen.


    Accounting

as simple as one clic

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
is very easy to use and helps the org to analyze the root cause of the problems and take and inmidiate actions. I use process analysis and action engine. our process is improving.
What do you dislike about the product?
to be honest i like too much the tool as a user.
What problems is the product solving and how is that benefiting you?
late payments, early payments. benfits are in capital working


    Antonio G.

Celonis is a robust process data mining tool that enables you to analyze business processes,

  • January 21, 2022
  • Review verified by G2

What do you like best about the product?
The possibility of connecting to the information system, extracting the data, and presenting the data in a graphical and understandable way. Additionally, Celonis can create an Action Engine and generate alerts for critical processes that are outside the established indicators, allowing it to be more preventive than reactive.
What do you dislike about the product?
You must have a great technical knowledge of the ERP tables to be able to extract the correct information, perhaps a glossary could be offered with the main data tables of the main ERPs
What problems is the product solving and how is that benefiting you?
Celonis has allowed us to optimize purchasing processes, accounts payable, collections, inventories, helping us to understand bottlenecks, adequate inventory levels and even improve our data management
Recommendations to others considering the product:
Celonis allows you to analyze business processes to know the current process and make timely decisions that allow you to optimize processes and reduce workload


    Information Technology and Services

Celonis

  • January 17, 2022
  • Review provided by G2

What do you like best about the product?
The insights that Celonis gives us into our process.
What do you dislike about the product?
The lack of versioning in some aspects of the software, meaning that if you make a mistake in a data extraction it's not easy to go back to a working version.
What problems is the product solving and how is that benefiting you?
We are analysing our business to find out what we *actually* do, rather than what we *think* we do. This has given us insight into process failures.


    Nicolas G.

Process Mining "Rocket" Celonis - From Implementation to first business improvements within weeks

  • January 14, 2022
  • Review verified by G2

What do you like best about the product?
Easy to implement, unlimited possibilites, continous development of new features, user friendly interface, increasing community and last but not least, gaining massive transparency within your data.
What do you dislike about the product?
Hard to keep up with new features and possibilities in App store makes you feel like to miss opportunities. Service desk is sometimes slow in helping with issues.
What problems is the product solving and how is that benefiting you?
Improvement of your Order-to-Cash process, in particular reducing cancellation quote, throughput time and on-time delivery. Also better understanding of supply chain while using Purchase-to-pay process.
Recommendations to others considering the product:
It is not cheap, but worth the investment. Make sure your organisation is ready for some change management once Celonis is set up.


    Emilia N.

Perfect tool for dig into details and at the same time see processes / figures from higher level.

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
Any kind of process improvement can be easily identified by using Celonis. E.g. automation possibilities, risk minimalization, rework reduction, etc... Helps to make decision on lower and higher managerial level as well.
What do you dislike about the product?
If someone is not involved into Celonis implementation process, it takes more time and effort to really understand the meaning of Celonis. Later joined colleagues are sometimes missing "Help button". :-)
What problems is the product solving and how is that benefiting you?
Any kind of ad-hoc topic can be clarified immediately. Useful for post evaluation of a new system implementation. Spotting if any extraordinary event happens in a process --> action planning --> fixing. Support standardization approach by comparing different process flows. Perfect tool for decision making on every level (objective, clear, quantifiable).


    Georgeta E.

Added value analysis

  • January 12, 2022
  • Review verified by G2

What do you like best about the product?
real-time updated charts and process explorer view
What do you dislike about the product?
too many tabs at the bottom of the analysis, the name of the data fields is the technical name which is not always known by common business users
What problems is the product solving and how is that benefiting you?
Working capital benefits, enabling entreprise data visibility


    Pharmaceuticals

Excellent Process Mining Software

  • January 12, 2022
  • Review verified by G2

What do you like best about the product?
The ability to quickly visualize existing processes and view the different variants is key with this software. Particularly when working with Clients, the process and variant explorer captures most people's attention and instantly gives insight into areas that the business was unaware of! This software goes beyond the limitations of Visio and truly shows multiple dimensions that were difficult to see before.
What do you dislike about the product?
The only thing that I have been underwhelmed by was the process repository. I think the functionality that I was accustomed to in Visio made this a disappointment to me. It would not be my first choice for designing the process flow.
What problems is the product solving and how is that benefiting you?
The main problem that has consistently been solved with Celonis are identifying inefficiency in processes. No other software solution does this as seamlessly, making it very easy to digest. The benefits realized ranged from automation of processes, reduction in the timeline gap for communicating and follow-up within the workflow, and reduction in variations in the overall process.


    Food & Beverages

Celonis Process Mining

  • January 12, 2022
  • Review verified by G2

What do you like best about the product?
Celonis is a potent tool that enables analysis to a deeper level with multiple connectivities.
What do you dislike about the product?
Experts must do the development and data model construction given the technical difficulty.
What problems is the product solving and how is that benefiting you?
Process optimization, identify bottlenecks and steps that could be enhanced (in the processes) as well as savings from avoiding deviations or unwanted scenarios.
Recommendations to others considering the product:
Customer service is a great feature. Consider including consultancy when implementing the tool.


    Kaushik J.

Amazing and simplified process mining tool for process optimization

  • January 05, 2022
  • Review provided by G2

What do you like best about the product?
The following are the essential points in favor of this tool:-
Strong customer-centricity (e.g., Consulting)
Product functionality and performance
Continuous development of the products
What do you dislike about the product?
What isn't in the most likely favor of this tool is:-
PQL - requires better query builders that bring ease for the business users to build queries.
GUI - extending the drag and drop functionality to build analysis quicker and not have to write formulas to perform various calculations
What problems is the product solving and how is that benefiting you?
We analyze the client's finance-related pillars with Celonis. In addition, we use Celonis in order management, accounts payables, among other things. We are assessing the automation feasibility of workflows through Enterprise Management Platform solutions.