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Using qualtrics for Grad school
What do you like best about the product?
I really enjoy the fact that you can preview your survey before launching it. It gives you the opportunity to see it from another lens and make any changes necessary.
What do you dislike about the product?
I wish there were more design features so I could get a little more creative with my surveys.
What problems is the product solving and how is that benefiting you?
Qualtrics is solving the problem of data collection and allowing everyday people like myself to collect the data we need.
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Qualtrics is a powerful and effective tool for gathering and analyzing data
What do you like best about the product?
Tons of options for building surveys in interesting styles, formats, and genres. Very helpful customer service as well.
What do you dislike about the product?
We had some bot response issues that we have struggled to remedy even with various anti bot tools in place
What problems is the product solving and how is that benefiting you?
Qualtrics is giving us some tools to flag bots that helps to speed up our data scrubbing process.
Great
What do you like best about the product?
There are many options when creating surveys/polls
What do you dislike about the product?
The interface is a bit confusing and can definitely use an update aesthetically
What problems is the product solving and how is that benefiting you?
Its a great tool for me to use to gather responses from multiple people
Qualtrics Is an Asset to Any Program
What do you like best about the product?
The ease of use and simple presentation style (excellent for phone surveys) is wonderful. The flexibility to save information in various formats allows for multiple uses (ie surveys, registrations, feedback platforms, course delivery, etc.) I especially love the reminder system!
What do you dislike about the product?
I had Contacts set up. The quick unexpected change to "lists" with no explanation of what the new functionality is was a little jarring. What are the new functions???
What problems is the product solving and how is that benefiting you?
I can enter data and pull out in CSV format, allowing me to really access my data points in a variety of ways.
Intuitive and efficient user experience on this platform
What do you like best about the product?
The most helpful part of the customer experience platform is the ability to contact an expert to assist with any project needs. Help with every step in the process allows for a very efficient working experience.
What do you dislike about the product?
One downside to using the Qualtrics customer experience platform is that there are features in abundance. All of the variety and web tools associated with the site can be overwhelming for a new data user.
What problems is the product solving and how is that benefiting you?
The Qualtrics customer experience allows novice data users to become proficient in marketing, service analysis, and analytics through the easy-to-use Qualtrics platform.
Useful tool to collect quick insights from our stakeholders
What do you like best about the product?
The backend interface is relatively easy to use, and the customer support from the Qualtrics team is very robust. I have always had excellent experiences with the support team. The in-program data analysis tools are nice.
What do you dislike about the product?
Sometimes it is challenging to use images and branding at the user level. The menus can be a little difficult, and the dowloads can be sloppy to work with without reformatting.
What problems is the product solving and how is that benefiting you?
We are able to collect relatively real-time feedback from those we serve, and we use all of this data to make meaningful adjustments to our programs on a regular basis. We are able to better serve with these data.
Long time user who hasn’t tried it all out
What do you like best about the product?
I like the ease with which I can launch a quick survey or, when time is greater, customize a more detailed survey using known techniques.
What do you dislike about the product?
There have been times when changes have been made that it's difficult to "find your old way of doing it " until you've made the adjustment. Also, it would be great if there was a manual for Qualtrics rather than just having to Google each issue you're having. I know that there is help available but sometimes you'd like to have a orderly progression through, say, developing a survey and "here are some of the modifications you could easily make." I would suspect that most users cannot afford to go to centralize Qual tricks training
What problems is the product solving and how is that benefiting you?
I have to say that I have no clue what "Qualtrics customer experience" is. And that may be a deficit on my part, so I need to look it up. Embarrassed that I have nothing to say here.
You will have to ignore my comment below because I have just making up something to go on
You will have to ignore my comment below because I have just making up something to go on
Qualtrics support is exceptional.
What do you like best about the product?
They have helped me out of a number of binds quickly e and outside of work hours. They are very responsive and knowledgeable.
What do you dislike about the product?
I have not experienced any yet. They have always been helpful.
What problems is the product solving and how is that benefiting you?
They helped me fix a published survey that had issues with the skip logic.
Customizable Survey Software for SaaS business
What do you like best about the product?
Reports and distribution user experience is really beatiful. It's really easy to integrate with HubSpot CRM to sync with customer.
What do you dislike about the product?
I really dislike the charts which is poor in loading in iPad, but it's pretty good in desktop. Otherwise I don't have any negative opinion on them.
What problems is the product solving and how is that benefiting you?
We are looking to create a seamless customer feedback experience built within our security saas product without user intervention like emails. But we embed them within our application to collect feedback.
Qualtrics CRM Analyst
What do you like best about the product?
Definitely the data analysing power of qualtrics along with its usability of great visuals
What do you dislike about the product?
Could be more efficient and progressive need to support more integration
What problems is the product solving and how is that benefiting you?
Its easier to implement and process for clients make it one stop solution
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