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External reviews

483 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Stored Procedures for the new age

  • February 13, 2018
  • Review provided by G2

What do you like best about the product?
Ease of connecting external platforms and threading work flows!
What do you dislike about the product?
Kinda clunky at times but easily understood.
What problems is the product solving and how is that benefiting you?
Expedited payments to franchisees via a simplified auditing process.
Recommendations to others considering the product:
Try it to see if it fits!


    Accounting

Workato Works

  • February 13, 2018
  • Review provided by G2

What do you like best about the product?
Workato is something we can customize for any of our business uses - it fits into many different platforms.
What do you dislike about the product?
Sometimes the code doesn't quite work, and it takes awhile for support to get back with us.
What problems is the product solving and how is that benefiting you?
Customization for many applications.


    matt e.

Workato

  • February 13, 2018
  • Review verified by G2

What do you like best about the product?
The ease of integrating disparate systems
What do you dislike about the product?
Chat window popup every time you log in.
What problems is the product solving and how is that benefiting you?
Systems integration. Improved efficiency in numerous business processes


    Taylor M.

Essential for Automation

  • February 13, 2018
  • Review verified by G2

What do you like best about the product?
The wide variety of connected apps and ability to customize exactly to my needs
What do you dislike about the product?
There is no app connection for Shipstation.
What problems is the product solving and how is that benefiting you?
We are able to save a significant amount of time automating wide variety of tasks. This automation removes the potential of human error and let's us customize tasks exactly to our needs
Recommendations to others considering the product:
Browse through the community recipes to get an understanding of how everything works.


    Construction

Infusionsoft and Quickbooks Online Sync

  • February 13, 2018
  • Review verified by G2

What do you like best about the product?
Removes double-entry between applications (once recipes are setup and, when they work).
What do you dislike about the product?
Not plug-and-play between two very popular and widely used applications (Infusionsoft and Quickbooks Online). Expensive for limited functionality (in my opinion) for a company of our size (5 employees). Too time consuming for me to learn and create recipes on my own, even with the free webinars.
What problems is the product solving and how is that benefiting you?
Has eliminated some double-entry by creating new customers in Infusionsoft automatically when they are first created in Quickbooks Online.
Recommendations to others considering the product:
Do your homework. Someone with 1) a simpler Quickbooks Online configuration, 2) more time to learn and implement configuration of the Workato recipes, 3) more experience with this type of programming and a bigger budget for overhead could do a lot with this software. We use job #'s as sub-clients of the parent (actual client) and have some clients with multiple businesses and/ or multiple properties and this created a ton of challenges in the setup to avoid duplicates coming over from Quickbooks Online into Infusionsoft. So much so that we shelved the majority of cross-program functionality for now to focus on other things, thus we are only experiencing a small fraction of the integration possible. BTW: We are an Electrical and General Contracting Business.


    Medical Devices

Workato improves efficiency

  • February 13, 2018
  • Review verified by G2

What do you like best about the product?
Workato really helps to improve my teams efficiency by integrated disparate systems.
What do you dislike about the product?
Some services are missing, and I have to use other services.
What problems is the product solving and how is that benefiting you?
We use it to sync our AP and Finance software systems


    Environmental Services

Workato has saved us hundreds of man hours

  • February 13, 2018
  • Review verified by G2

What do you like best about the product?
It is easily configurable without needing to be a developer
What do you dislike about the product?
After changing the scheduled jobs you have to remap everything
What problems is the product solving and how is that benefiting you?
It has helped us integrate with other systems and streamline our workflows in real time


    Jon Q.

Zapier on steroids

  • February 13, 2018
  • Review verified by G2

What do you like best about the product?
Workato is a perfect blend between a simple out of the box connection with Zapier and a hiring a developer to create a custom integration. It can create complex integrations without the expense of a custom developer.
What do you dislike about the product?
I have not found anything to really dislike about Workato.
What problems is the product solving and how is that benefiting you?
I have been able to create integrations between CRM's and google calendar and other apps that helped to automate processes.
Recommendations to others considering the product:
Don't be shy to reach out to them for support or to help create complex recipies.


    Nicholas C.

Excellent tool for helping automate our business

  • February 13, 2018
  • Review verified by G2

What do you like best about the product?
The connection of Xero and Infusionsoft
What do you dislike about the product?
I hired a consultant to help setup more advanced recipes
What problems is the product solving and how is that benefiting you?
parsing data between multiple applications
Recommendations to others considering the product:
I feel the product is worthwhile if you need applications to send data to each other, I'd hire an expert to implement more advanced features beyond standard recipes


    Matthew B.

The bridge to complete automation

  • February 13, 2018
  • Review verified by G2

What do you like best about the product?
It allows me to connect different apps that my company already uses into 1 centralized location.
What do you dislike about the product?
Constant contact is not a workable connection. This would greatly help us in marketing efforts.
What problems is the product solving and how is that benefiting you?
Our invoicing process is completely automated to the point where invoices are generated and sent out each month. We have cut out man hours and mistakes.
Recommendations to others considering the product:
If you haven't used workato before ore anything similar I'd suggest you use a 3rd party vendor to help.