Revolutionising the world of automation
What do you like best about the product?
The flexibility of configuration and the ability to co-build solutions with Workato
What do you dislike about the product?
The embedded version can be somewhat unintuitive
What problems is the product solving and how is that benefiting you?
Helping connecting products and solutions within our platform
Seamless Integration Platform for Our Customers
What do you like best about the product?
It’s easy to embed and gives our customers the ability to build powerful integrations without heavy technical work. The wide range of connectors and automation options make it flexible and scalable.
What do you dislike about the product?
The learning curve can be a bit steep at first, and some advanced configurations require extra time to understand.
What problems is the product solving and how is that benefiting you?
Workato helps us offer our customers an easy way to connect our product with the other tools they use. This reduces manual work, streamlines processes, and improves overall adoption of our platform.
Why I love Workato!
What do you like best about the product?
The company the culture, the product innovation. Everything!
What do you dislike about the product?
I think it’s important they don’t focus to heavily on AI there is still a huge integration opportunity!
What problems is the product solving and how is that benefiting you?
So many problems, connecting LOB apps is a big one. Moving Data, improving automations!
Workato Makes Workflow Automation Simple and Efficient
What do you like best about the product?
It is very easy to integrate with the other software
What do you dislike about the product?
the price little bit high as per the usage.
What problems is the product solving and how is that benefiting you?
Workato mainly solves the problem of disconnected apps and repetitive manual tasks in businesses. Here’s a detailed breakdown:
All in one software for task
What do you like best about the product?
We are able to connect many apps easily. We don't need tonbuild them from the scratch.
What do you dislike about the product?
Price is too high to purchase and complex workflow.
What problems is the product solving and how is that benefiting you?
Repetitive tasks done automatically from workato.
If there is API avilable you can integrate anything via Workato
What do you like best about the product?
Easy to authenticate, map the fields, convert the data using formula, send notifications, integrating multiple tools and updating.
What do you dislike about the product?
checking logs for backdated event, finding any particulate job that is completed.
What problems is the product solving and how is that benefiting you?
Workato is helping us automate processes and reduce manual work, which saves time and improves accuracy and updates our system real-time.
Use this for the quick automation and Integraion
What do you like best about the product?
Easy to build and understand the development. It has the understandable User Interface with out struggles. Excellent customer Support and it has pack of features available for Integration and Automation
What do you dislike about the product?
Not seen any dislikes while using this tool
What problems is the product solving and how is that benefiting you?
It helps us to integrate multiple systems and Automate the process as well.
excelent tool easy to use and fast live implementation
What do you like best about the product?
the live implementation of the different recipes is amazing
What do you dislike about the product?
the easy as it is to implement as easy is to missed the objetive i think it still need more focus on test cases... some way to automatize them even more.
What problems is the product solving and how is that benefiting you?
integration for netsuit, salesforce and other internal databases
Workato ftw
What do you like best about the product?
Workato allows me to never say no. If I need a specific automation to help close a deal. I know that I can solve it.
Im now a confident workato builder, and it takes me minutes to integrate and automate systems. Building is rapid and the result is instant.
What do you dislike about the product?
The workflows and the nodes could need a face lift. But hey... it works!
What problems is the product solving and how is that benefiting you?
Workato is often the cherry on the top. Helping me close deals for my reps by adding that extra or Final part of the sales flow.
Implementation has transformed process automation with quick deployment and excellent support
What is our primary use case?
We use Workato for our G&A across finance, accounting, procurement, audit and compliance, HR, GTM which covers sales, marketing, customer success, as well as IT.
Wherever we need process automation, APIs, reverse ETL, event-based automation, intelligent document processing, or need to build AI agents, that's where we are using Workato.
Currently, I cannot share the exact count of users, but it includes the COE (Center of Excellence) and several lines of business including the marketing and HR departments.
What is most valuable?
There are several features I find best about Workato, with the first being its ease of use, reduced time to market, and their customer support.
It serves as a one-stop shop where you can maximize coverage on both the automation and AI side.
The initial setup of Workato is easy to use, and the customer support team ensures proper adoption of the Workato platform, helping us solve the right problems. We are getting benefits from it, adding business impact and value.
What needs improvement?
While there are still a few areas where Workato has room for improvement, they’re making impressive strides in advancing their AI capabilities and enhancing their RPA features. Their recent conference showcased significant progress in this direction and was truly a remarkable experience.
For how long have I used the solution?
I have been using Workato for almost three years now.
What do I think about the stability of the solution?
The stability of the product is quite stable.
How are customer service and support?
Their customer success team, support team, leadership and account executives are amazing.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have used different solutions before.
What other advice do I have?
I have experience in the automation space for more than 18 years, and I have worked on multiple integration platforms including JCAPS, Oracle SOA Suite, Oracle Service Bus, BPM, MuleSoft, Boomi, and SnapLogic.
With Workato, you can automate any use case, but before implementing your use cases, I suggest understanding your processes better.
Try to optimize the processes and make sure you have good data quality because with Workato, you can automate any complex process, but if you do not optimize your processes or work on your data quality, it will be garbage in, garbage out.
I would recommend this product to other people. I rate Workato an 8 out of 10. I believe if they offer RPA capabilities, it will become a Swiss army knife to solve all automation use cases.
Work on the process, data quality, and then focus on the automation.
