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Enterprise Grade Platform without the need to be an Enterprise Customer
What do you like best about the product?
The best thing we like about the Workato platform is the simplicity of it. Want to connect to a new app, just use the user interface to setup and authenticate. Then use the same interface you have used for other apps to build the recipe without needing code or in depth knowledge.
What do you dislike about the product?
Speed of new app deployment into the marketplace by Workato can be a frustration as often there are great connectors develeoped by community teams but not 100% supported by Workato. This is improving though.
What problems is the product solving and how is that benefiting you?
Workato is removing the need to double key data and also removing the need to do large batch processing as a lot of the connectors are event based
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Fantastic platform changing the game for enterprise automation
What do you like best about the product?
The product makes integrating systems and processes across large enterprises very straightforward. We've seen incredible results from automating key business processes with Workato, saving huge amounts of manual effort and creating a much better employee and customer experience
What do you dislike about the product?
None to note, the product keeps evolving and getting even better
What problems is the product solving and how is that benefiting you?
We've integrated multiple tools and streamlined a lot of processes across HR, Resourcing, Finance and more
Workato is great
What do you like best about the product?
Workato is easy to use and has helped us transform and streamline multiple lengthy processes
What do you dislike about the product?
Honestly, nothing. The only feedback would be changes to pricing
What problems is the product solving and how is that benefiting you?
Workato is transforming our HR and Finance department
Transformational, Trust & Scalability
What do you like best about the product?
How will will tranform how we currently do our business in terms of efficiencies, confidence in our data and processes and fast scalability.
What do you dislike about the product?
There's not much to dislike apart from the task usage
What problems is the product solving and how is that benefiting you?
Application integration and MDm initially
Lots of potential
What do you like best about the product?
The way the are listening to feedback and adding features that customers want.
What do you dislike about the product?
The approach to training, it would be good to understand more about the most efficient way to create recipes.
What problems is the product solving and how is that benefiting you?
Connecting all our legacy systems
So far I’m very impressed
What do you like best about the product?
The process in onboarding has been fantastic, great support and customer service. The team are taking us on a fantastic journey to automation.
What do you dislike about the product?
At the moment we haven't seen anything to dislike just yet...
What problems is the product solving and how is that benefiting you?
We're excited to be able to automate a lot of the admin side of our business through Workato. This means at the click of a button we can onboard or off board members of the team. We also plan to have our complex integrations with third parties easily managed through workato.
Polished, well integrated product
What do you like best about the product?
Low barrier to entry enables non technical users to access integrations
What do you dislike about the product?
Ci/cd integration documentation could be better
What problems is the product solving and how is that benefiting you?
Api integration automation and efficiency of workflows
Helping to transform our technology stack
What do you like best about the product?
We implemented workato as part of our technology stack with our new Warehouse management system.
It allowed us to transform how we manage integrations with our customers, and through the journey discovered more business use cases we didn't expect.
It allowed us to transform how we manage integrations with our customers, and through the journey discovered more business use cases we didn't expect.
What do you dislike about the product?
No issues with the product but the price increase this year was a shock.
What problems is the product solving and how is that benefiting you?
Integrations with our customers.
Improved automated process within the business.
Improved automated process within the business.
Workato Revolutionised our integrations
What do you like best about the product?
The speed and flexibility of the platform including the ability to run Ruby code directly in the platform without maintaining servers
What do you dislike about the product?
Would like some additional lines and detail of the stack trace when debugging a Ruby Code snippet as the current response on error doesn't actually list the line the error was encountered which is a problem for larger code blocks.
What problems is the product solving and how is that benefiting you?
Integrations with clients and business partners are significantly faster and we can always go above and beyond to deliver a solution that is seamless for our clients.
Experience from Integration Engineer
What do you like best about the product?
I've used Workato support many times and they are the most helpful and structured support I've ever worked with. Quick to reply, fair if there's no apparent solution, and willing to go deeper if you have a specific problem!
What do you dislike about the product?
A ticket followup system would be nice so you can look back at them in a more structured way than a chat. Maybe an AI recap of the chat would be nice.
What problems is the product solving and how is that benefiting you?
Platform specific problems, edge cases, complex transformations...
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