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External reviews

9,988 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Khaled S.

A good way to fill up my urgent files, save a lot of time.

  • June 14, 2024
  • Review verified by G2

What do you like best about the product?
Fast, secure backup. Availability most of time.
What do you dislike about the product?
The storage, however it's seems reasonable for the urgent files.
What problems is the product solving and how is that benefiting you?
Keep my files available at anytime.


    Information Services

It gets the job done but I feel like it hasn't improved the past years.

  • June 14, 2024
  • Review provided by G2

What do you like best about the product?
The files are secure. I also like the addition of Paper for dropbox.
What do you dislike about the product?
The user experience and UI feels clunky and outdated. The collaboration of users also doesn't feel great.
What problems is the product solving and how is that benefiting you?
I mainly used dropbox to store important documents and having the ability to securely share them with friends and family online.


    Non-Profit Organization Management

Easy to use but expensive plans

  • June 14, 2024
  • Review verified by G2

What do you like best about the product?
Sharing files with others is fast and easy on both my end and with whoever I'm sharing with.
What do you dislike about the product?
The subscription plans are not competitive compared to other cloud services.
What problems is the product solving and how is that benefiting you?
I'm not using it as much as I'd like to because of limited storage space that I have on my current plan.


    Chirag R.

Best product in the segment

  • June 14, 2024
  • Review provided by G2

What do you like best about the product?
Installation and configuration is very easy.
Specially the live sync is seamless. I use Dropbox in multiple PCs and Mac to transmit common files which are useful everywhere. I just loved it. And the sync interval is also less compared to other products.
What do you dislike about the product?
I could not figure ou anything yet. Still if I will find someday I will let you know
What problems is the product solving and how is that benefiting you?
As I mentioned earlier I need some common files synchronised between pcs and Mac so I use them to seamlessly configure it whether I am at home at workplace 1, workplace 2, etc.


    Civil Engineering

Reviewing dropbox

  • June 14, 2024
  • Review verified by G2

What do you like best about the product?
That it is easier to access from any device, automatically uploaded and sync across all devices and easy to share, download and collborate with others. It is super friendly and the owner of the dropbox can easily create folders as the need arise.
What do you dislike about the product?
If you want to move tor organize the upload photos to other folders because as it copied instead of moving. When you want to delete from the camera upload (because it is now doubled), it asks whether you want to delete everywhere in the dropbox. This has caused the photos that you copied are deleted as well.
What problems is the product solving and how is that benefiting you?
Keyword when finding documents. The feature of recent folders is also good.


    Amy L.

Safe Storage & Automation

  • June 14, 2024
  • Review verified by G2

What do you like best about the product?
Knowing I can backup and download large amounts of videos, pictures, and other types of files at will. I automate uploads from my phone. It's integrated, easy to implement, and essential to how I organize my files.
What do you dislike about the product?
Annual fee. Dropbox is sometimes blocked at work.
What problems is the product solving and how is that benefiting you?
When sharing files, I never have to rely on other people having a paid Dropbox account. I create a link and others have access to all files in the Dropbox folder.


    vindi k.

My first cloud, My BEST cloud

  • June 14, 2024
  • Review verified by G2

What do you like best about the product?
It's so seamless, it's so easy! Dropbox was my first cloud service, even before Google Drive. And for years it has helped me go through many tasks, including the time during my Master's degree.

My laptop broke, so I felt sooo lucky that I saved all my important data for my thesis in Dropbox. It was a life saver!
What do you dislike about the product?
One of the limitation is the low space for free members, but I honestly think that the paid service is worth it!
What problems is the product solving and how is that benefiting you?
Backing up important documents. My laptop broke but luckily I had all my important docs on dropbox. Less worry.


    Kim W.

Dropbox is Great for Storing Important Files

  • June 13, 2024
  • Review verified by G2

What do you like best about the product?
I like that I can store important files and images and that I can send large files to individuals easily with a link.
What do you dislike about the product?
The free plan doesn't offer very much storage.
What problems is the product solving and how is that benefiting you?
It allows me to send large content files including images to clients with just a link, when files are too large to send via email.


    Computer Software

A handy way to share files between PCs, laptops, phones, etc., only a few small gripes

  • June 13, 2024
  • Review verified by G2

What do you like best about the product?
I have Dropbox running on my personal Windows PC, my work Mac, my Andriod phone, and another old laptop. It has become my go-to merthod for sharing files between devices. With rare exceptions (see dislike section), it really feels like the files are "on" each of those devices. The cost is reasonable for 3TB of space, which so far has been plenty. I know there are other options that may be similar, but I'm a loyal Dropbox user for now.
What do you dislike about the product?
Every so often, when I am really relying on a file being accessible on device X after I saved it to Dropbox on device Y, Dropbox lets me down and is unable to do the job. The file isn't lost or missing, but the device simply has an unexplained problem which has always resolved itself a little while later. So I wish it were a little more reliable.
What problems is the product solving and how is that benefiting you?
Ability to share content between devices


    Leisure, Travel & Tourism

Works for me...

  • June 13, 2024
  • Review provided by G2

What do you like best about the product?
In most cases, easy storage and access to docs across my iPhone and laptop.
What do you dislike about the product?
Sometimes there are layers of compexity. It's not always possible to send a doc as desired, e.g. sometimes only a choice to send a link is possible.
What problems is the product solving and how is that benefiting you?
None.