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External reviews

9,991 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Seamless Multi-system file storage

  • October 03, 2017
  • Review verified by G2

What do you like best about the product?
The ability to access my files on every device I use.
What do you dislike about the product?
It does not always play well with Webroot.
What problems is the product solving and how is that benefiting you?
Your files are always accessible.


    Colin R.

Dropbox use with Adobe Lightroom shared catalogues

  • September 26, 2017
  • Review verified by G2

What do you like best about the product?
Dropbox is easy to use, clients love it and we can share photo and video files easily amongst our team.
What do you dislike about the product?
It can be a bit confusiing, using the folders on your drive, syncing to the cloud and making it cloud optional. After a bit of work it gets easier. Knowing it is always able to restore your assets is comforting
What problems is the product solving and how is that benefiting you?
We use Dropbox to synchronize our lighrroom catalogues and assets between us and clients to make sure all is up today. Effectively, we use only one catagoue, and making a small metadata change by one user almost immediately synchronizes it with all other catalogues.
Recommendations to others considering the product:
For our needs, it was better than google drive, as the syncing of lightroom catalogues were seamless in dropbox, but always threw errors in Google


    Education Management

Convenient, but not perfect

  • August 01, 2017
  • Review verified by G2

What do you like best about the product?
The convenience of reaching files from anywhere. I like that files can be stored locally on a personal computer, in addition to just being "in the cloud."
What do you dislike about the product?
When I use the website to download and open a file at work, changes on the file aren't automatically updated to the file online unless you save it and upload it. I understand that it's part of the trade-off with using files that are opened on the computer itself and not online. It also limits collaboration. I also know that's the point of Dropbox Paper, but I've never used that because my workplace uses Google Drive.
What problems is the product solving and how is that benefiting you?
As a teacher, I do a lot of work on my home computer that I then need to easily access from computers around the school. Dropbox allows me to do that, whether it's with Word documents, Powerpoints, or other files.


    Chuck B.

Been using dropbox for years and love it

  • July 31, 2017
  • Review verified by G2

What do you like best about the product?
I have been using it for many years and started with a free account and earned more storage and now I pay for storage and it is a great deal. So easy to use and have all of my data in one place. I also like to share folder with other people. Great for files and pictures. Large files are easy to transfer to other people. Plus if you delete a file you can get it restored. I like that I can use it on my phone, tablet and laptop. Works easily among cross platforms
What do you dislike about the product?
That is uses storage on my laptop even though it is also stored in the cloud. Every so often I have to selectively sync files so they are not on my laptop but I have them in the cloud.
What problems is the product solving and how is that benefiting you?
I am able to share my folders with other people and transfer large files easily.
Recommendations to others considering the product:
Make sure you know how to sync your files. This will help you save storage space on your local computer.


    Architecture & Planning

Easily share project photos across company

  • July 26, 2017
  • Review verified by G2

What do you like best about the product?
Ease of use and file organization. Ability to share only one file when desired. Love that I can organized each folder by client and easily send files and images from drop box
What do you dislike about the product?
Having to buy more space. That is pretty much it.
What problems is the product solving and how is that benefiting you?
Saving storage space across multiple computers and sharing project photos out of the office or with clients
Recommendations to others considering the product:
The program is easy to learn and not difficult to set up at all. Seamless sharing to all employees and clients.


    Doug B.

DropBox integration has made it a universal tool for file sharing and management

  • July 16, 2017
  • Review verified by G2

What do you like best about the product?
DropBox has a consistent look and feel across all clients: Windows, Mac, web, tablet, mobile. In the past few quarters (as least that's when I took full notice) DropBox added in more and more integrations to SaaS packages I was already using. That makes it even more convenient and compelling to use as a cloud-based storage area for MindMaps, audio and video working files, audio and video published files, and documents I need to share outside of my company. It's easy and reliable!
What do you dislike about the product?
While the versioning and version management is quite robust and intuitive, it's only available via the web client. With a full-featured Windows client, I'd like to be able to manage that from my PC.
What problems is the product solving and how is that benefiting you?
SECURE ease of collaboration across email domains/clients/consultants.
Benefits are ease of management, ease of incorporation of multiple DropBox accounts.
Convenient and ubiquitous storage that is natively integrated into many of the software packages I already use.
Recommendations to others considering the product:
Sign up for a personal account (app performance is the same) and share some files with folks inside and outside your company. Save/resave some documents. Go to the web client and see how easy it is to return to a previous version of a file.
Install the Windows client on 2-3-4 PCs and see how easy it is to keep all of your PCs up-to-date. No more taking your laptop home (if you don't want to).


    Ahmed A.

Solid software that you can depend on

  • July 03, 2017
  • Review verified by G2

What do you like best about the product?
I love how easy it is to save files to dropbox. I also really enjoy the fact that I can access the files in the car while im travelling between sites. The best part about is how reliable it is.
What do you dislike about the product?
I dislike how many popups I get from it on my computer. Its like everyday, its reminding me to do something or that im running out of space. Even after I turned notifications off, it keeps insisting on reminding me of something I already know.
What problems is the product solving and how is that benefiting you?
Its easier to transfer files to colleagues. I can just 'drop' it in the dropbox and they can view it, download it or whatever else they need to do with it. I can also store family photos and share them with others at the drop of a hat.
Recommendations to others considering the product:
Dont use dropbox if you are the type of person who really dislikes adware on your computer. If you are using it on your mobile though, its not all that bad.


    Higher Education

All of our Files Are Put on Here

  • May 03, 2017
  • Review verified by G2

What do you like best about the product?
If you have an administrator that has the access, you are able to put as many files as you want. Believe me, my job uses dropbox for EVERYTHING
What do you dislike about the product?
Unless you are the administrator of the dropbox, it is absolutely IMPOSSIBLE to get in touch with someone at the Dropbox Inc.
What problems is the product solving and how is that benefiting you?
It is easier to file share with dropbox. If you share a link, instead of flooding email or a group chat with the same graphic (with multiple variations), you can just update the link.
Recommendations to others considering the product:
I would definitely use dropbox if you have so many files and you don't want to take up space in your computer.


    Government Administration

Hands down one of the best cloud based storage provider

  • May 01, 2017
  • Review verified by G2

What do you like best about the product?
Dropbox gives you an intuitive interface to store all your important files in. Changes are very easily tracked and files can be shared with others in an instant. Dropbox is a solid option for individuals with modest or even moderate storage requirements who need easy file synchronization and sharing capabilities across multiple devices with ease of integration. Users with larger storage needs or those requiring advanced features may upgrade to one of Dropbox's paid plans for a even higher featureset.
What do you dislike about the product?
There is nothing bad about Dropbox but I guess they could offer more storage for free customers but at the same time I cannot really complain about that.
What problems is the product solving and how is that benefiting you?
Cloud based storage
Recommendations to others considering the product:
Use it. Store all important information on the cloud so it may be accessed from anywhere.


    Farzin E.

software that I used in my business every day for past 7 years

  • August 02, 2016
  • Review verified by G2

What do you like best about the product?
Accessibility from anywhere you are with any computer with easy and security,
What do you dislike about the product?
I don't dislike this product at all. It is well made and easy to use & it is easy to learn.
What problems is the product solving and how is that benefiting you?
I can have all my files with me where ever I go & store all new files I receive as easily.
I can reach my files e\any where I am & work from any location, isn't that great.
Recommendations to others considering the product:
Start with the free storage space & purchase more when you need it.