External reviews
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Disappointing Experience - Misleading Commitments
Our experience with Redis Enterprise on AWS Marketplace has been disappointing. First, there’s a lack of transparency around pricing, and some commitments were misleading.
Our team has reached out multiple times to our account manager, Arpan Ganguly, but we've received no response. We were assured that we could cancel the subscription at any time, but now that we’re trying to do so, we’re getting no assistance. Instead, we're being offered free coupons as an alternative, which doesn't address our need to end the subscription.
Based on our experience, I wouldn’t recommend this service.
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