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External reviews

23 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

I like it. I like all the functionnalities. I like the cancelled queue and all the information.

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
IF we can see if the account is frozen or no.
What do you dislike about the product?
I dont dislike anything about the product.
What problems is the product solving and how is that benefiting you?
We are able to find a lot of accounts that are confirmed fraud.
Recommendations to others considering the product:
To ask collegues about all the functionalities of the application.


    Financial Services

Fraud . net review

  • February 17, 2022
  • Review verified by G2

What do you like best about the product?
I like the filtre options and ability to search by user ID and transaction ID
What do you dislike about the product?
sometimes transactions dont clear from queues, or txn that shouldnt be flagged are shown
What problems is the product solving and how is that benefiting you?
fraudulent credit card accounts / transactions


    Banking

Fraud.net has been a great monitoring tool to protect our stakeholders and clients.

  • August 23, 2021
  • Review provided by G2

What do you like best about the product?
details to transactions is such a blessing.
What do you dislike about the product?
no option to mark or select transactions
What problems is the product solving and how is that benefiting you?
credit card transactions.


    Drew J.

Fraud.net review

  • March 03, 2021
  • Review provided by G2

What do you like best about the product?
The upsides of the app is integrating into your current email. It works
What do you dislike about the product?
The app has a lot of useful actions and takes some time to understand
What problems is the product solving and how is that benefiting you?
Non useful ads and soliciting
Recommendations to others considering the product:
It is worth a try to see if it is useful for you


    Anthony P.

Excellent security tool for keeping transaction and email viewing secure

  • February 22, 2021
  • Review verified by G2

What do you like best about the product?
The ability to "Trust" and "Not Trust" emails is my favorite feature for sure. This allows me to sort fraudulent senders from trusted ones and I love that.
What do you dislike about the product?
I felt like the risk scores were sometimes a little deceiving or misinterpreted. Sometimes I did not understand why a certain risk score was given to a certain email. I felt like that section needs more feedback to give to the users as to why something is scored a certain way.
What problems is the product solving and how is that benefiting you?
Definitely solving the problem of organizing my secure emails and unsecure emails a bit more efficiently. By obtaining this information regarding the security risks a certain email poses, I am less prone to fall for phishing attacks or cyberattacks in general.
Recommendations to others considering the product:
This app was extremely useful at obtaining information about possible malicious emails. I recommend it to anyone who receives a lot of spam mail or possibly infected emails that could breach a users security. As a daily Outlook user for both personal and work use, this tool has been of great use to me. Also, with the new SMS Authentication that Fraud.Net has rolled out, you will be able to verify the sender by sending them an automated message that will ask them to verify if they sent a certain email to you. This will make sure that you don't fall for any phishing attempts and keep your sensitive information safe. Get the Email Shield Outlook Add-in now! 10/10 would recommend this application!


    Financial Services

A necessary utility in today's e-commerce world

  • August 12, 2019
  • Review provided by G2

What do you like best about the product?
Managing others investments requires the utmost security and trust. We cannot guarantee protection of ones' assets unless we are absolutely positive that our investments and properties are not fraudulent. Fraud.net allows us and our portfolio companies and clients to prevent misrepresentation of identity and inaccurate fund representation which allows us to solely focus on our duty to investors. This added relief has been greater than expected but more importantly decreased our time commitment towards fraud.
What do you dislike about the product?
Once our fraud manager explained what all of the data meant; our ease of use with the product has been fantastic.
What problems is the product solving and how is that benefiting you?
Identity verification and fraudulent misrepresentation for investments of capital and processing e-commerce transactions.
Recommendations to others considering the product:
Easy and fairly intuitive. Well worth sitting down with your fraud manager or Rep and having a "course" on the product.


    Eder H.

Providing us with great insights and savings.

  • July 29, 2019
  • Review provided by G2

What do you like best about the product?
We like how manageable and intuitive Fraud.net displays the complex data that their system collects. By itself, the data would be overwhelming, but the well-constructed design of Fraud.net and the help of the reps makes for an easy and enjoyable experience. Knowing the products services is crucial, so make sure to ask the very helpful reps all your questions!
What do you dislike about the product?
Before speaking with a rep we were having trouble understanding what data was actully relevant to our company and needs.
What problems is the product solving and how is that benefiting you?
Our company is most concerned with monitoring the quality of the traffic on our e-commerce website. Fraud.net allows us to legitamize our visitors and orders with ease.
Recommendations to others considering the product:
It's benefited us tremendously so we recommend setting up a demo. Nothing to lose and lots to gain!


    Online Media

Getting great insights and information

  • June 27, 2019
  • Review provided by G2

What do you like best about the product?
The traffic and device data that Fraud.net provides is excellent, as well as alerts on bot and suspicious website visitors.
What do you dislike about the product?
Some of the information was hard to decipher at first, but they've added more detailed explanations to help out.
What problems is the product solving and how is that benefiting you?
Our advertisers require authentication of traffic and fraud.net does a great job of that.


    Information Technology and Services

Make the Switch.

  • June 06, 2019
  • Review provided by G2

What do you like best about the product?
It's been a great experience to utilize Fraud.net's offerings. It's a lot more than just a portal to "approve" or "cancel" transactions, as we soon found out. Within a few months, the fraud.net team showed us things we never thought were even correlated as it relates to how to spot both good and bad users. We were then able to take that data and make adjustments to some of our business practices. As a result, we are approving more good orders and getting less chargebacks. Win-win.
What do you dislike about the product?
We migrated from another provider and at first it was frustrating to relearn a new product that had different (and ultimately better) capabilties, especially for an organization-wide transition. We were looking at it from a 'rules-based' solution, instead of a comprehensive fraud solution, so we had to change our mindset. Glad we did.
What problems is the product solving and how is that benefiting you?
We wanted to move away from just writing rules to stop fraud. We wanted to actually get ahead of it and we felt that a technology based/data science oriented solution gave us our best chance to do so. With so much data out there, it was impossible to keep up. Now we have a great solution, that we rely on and trust. And as mentioned above, revenue is up and fraud is down (both of which are great things to say).
Recommendations to others considering the product:
Make sure you have a deployment plan. Fraud.net was really good about helping us scope out what we needed to do and in phases. When your company is making a change like this, it's really important to do technical tests and make sure everything is working well before you fully turn it on. Fraud.net was great about setting expectations and organizing our data.


    Marketing and Advertising

Highly recommend.

  • June 04, 2019
  • Review provided by G2

What do you like best about the product?
Using this on the backend with some of our properties and it's been very helpful.
What do you dislike about the product?
The amount of data available can be overwhelming, so make sure you work with reps to understand and get the best use out of it for your needs.
What problems is the product solving and how is that benefiting you?
We work in publishing and ecommerce so are concerned about the source, quality and validity of our web traffic. Fraud.net helps us identify good and bad traffic, device authentication and malicious bots, helping us with various business, technical and operational issues.
Recommendations to others considering the product:
Give them a call and see what they can uncover for you to help your business.