SailPoint Identity Security
SailPointExternal reviews
165 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Global Identity Management Solution
What do you like best about the product?
Since adopting SailPoint ISC in 2021, we've seen steady progress in establishing it as a global tool for managing identities, user accounts, and access. The platform has proven to be a solid foundation for centralized identity governance, offering key functionalities that support compliance and operational efficiency across regions.
ISC remains a strategic asset in our identity management landscape. Its scalability and integration capabilities make it well-suited for global deployment, and we appreciate its potential to unify identity processes across diverse environments.
ISC remains a strategic asset in our identity management landscape. Its scalability and integration capabilities make it well-suited for global deployment, and we appreciate its potential to unify identity processes across diverse environments.
What do you dislike about the product?
However, the pace of improvements has not always aligned with our expectations. While some enhancements have been valuable, others have taken longer to materialise, which has occasionally impacted our ability to respond quickly to evolving business needs.
We encourage continued investment in:
- Faster rollout of enhancements, especially those impacting automation and regional compliance.
- Improved user experience and interface responsiveness.
- More flexible configuration options to support time zone-sensitive processes and localized needs.
We encourage continued investment in:
- Faster rollout of enhancements, especially those impacting automation and regional compliance.
- Improved user experience and interface responsiveness.
- More flexible configuration options to support time zone-sensitive processes and localized needs.
What problems is the product solving and how is that benefiting you?
Accelerated Rollout of Enhancements
While SailPoint ISC has introduced valuable features over time, the pace of improvements has been slower than anticipated. A particular concern is the IDEA portal, which is intended to facilitate user-driven innovation. Unfortunately, it has not functioned effectively—many ideas submitted since the beginning of the project remain unaddressed, with little to no interaction from the product management team. We strongly encourage more proactive engagement and transparency in the enhancement pipeline.
Enhanced User Experience and Interface Responsiveness
The platform would benefit from a more intuitive and responsive user interface. Streamlining navigation, reducing latency, and improving the overall user journey would significantly enhance productivity and user satisfaction.
Flexible Configuration for Time Zone and Regional Needs
As a global organization, we require more adaptable configuration options to support time zone-sensitive processes and localized compliance requirements. The ability to tailor settings by region or country is essential for ensuring operational accuracy and meeting local regulations. This flexibility would make ISC more effective and scalable across diverse geographies.
While SailPoint ISC has introduced valuable features over time, the pace of improvements has been slower than anticipated. A particular concern is the IDEA portal, which is intended to facilitate user-driven innovation. Unfortunately, it has not functioned effectively—many ideas submitted since the beginning of the project remain unaddressed, with little to no interaction from the product management team. We strongly encourage more proactive engagement and transparency in the enhancement pipeline.
Enhanced User Experience and Interface Responsiveness
The platform would benefit from a more intuitive and responsive user interface. Streamlining navigation, reducing latency, and improving the overall user journey would significantly enhance productivity and user satisfaction.
Flexible Configuration for Time Zone and Regional Needs
As a global organization, we require more adaptable configuration options to support time zone-sensitive processes and localized compliance requirements. The ability to tailor settings by region or country is essential for ensuring operational accuracy and meeting local regulations. This flexibility would make ISC more effective and scalable across diverse geographies.
Powerful Identity Governance Partner
What do you like best about the product?
SailPoint is built using identity governance best practices and the features to help automate identity are vast to cover all bases of IGA.
What do you dislike about the product?
Learning curve takes time, and formal training is only available through SailPoint.
What problems is the product solving and how is that benefiting you?
Time to provision, RBAC standardization, user access review automation, joiner-mover-leaver automation.
The leader in IDM
What do you like best about the product?
They've been in the game the longest and have thought the longest about all of the use cases in identity management. Moreover, they have a lot of talent that has been there 10+ years, so they have true experts that can explain how things work and help organizations get ISC up and running quickly. ISC is quickly being brought up to, and beyond, feature parity with IIQ.
What do you dislike about the product?
IIQ was and still is kind of a mess, but in a system with so much customization possible with fewer and fewer competent devs, this is to be expected. To some extent, there is a focus on AI when regular feature development might be more useful.
What problems is the product solving and how is that benefiting you?
Sailpoint is working on making IAM idiot-proof, which if you've been in the game a while you know that it is something that is sorely needed.
A flexible and connectable system that allows you to govern access to all corporate applications
What do you like best about the product?
In addition to the various connectors, the possibility of connecting via Webservice makes the application robust.
What do you dislike about the product?
It is essential to improve the application support team.
What problems is the product solving and how is that benefiting you?
It is a system that centralizes access management. Its benefits include: easy implementation, connectivity, and ease of parameterizing scenarios according to the organization's legacy system.
IGA Management
What do you like best about the product?
The full user Managment of our company to get the correct rights and access for our employees
What do you dislike about the product?
The user interface is not user friendly and the forms are not much customizable
What problems is the product solving and how is that benefiting you?
Full overview , management, access reviews of the user ids, accounts and entitlements
User Feedback on SailPoint Experience
What do you like best about the product?
SailPoint for its robust identity governance, strong security posture, automation that saves time and costs, compliance facilitation, and scalable architecture suited for complex enterprises
What do you dislike about the product?
Licensing fees, infrastructure expenses, and ongoing maintenance make SailPoint a costly solution, which may be prohibitive for smaller organizations or those with limited budgets
Slow response from Technical support team and tries to move most of the solution to Expert services
Slow response from Technical support team and tries to move most of the solution to Expert services
What problems is the product solving and how is that benefiting you?
SailPoint provides a centralized, real-time view of all user identities and their access rights, helping detect unauthorized access and prevent security breaches
Many organizations struggle to enforce proper access controls, leading to excessive permissions and security vulnerabilities. SailPoint automates role assignments and enforces least privilege principles
Automation of identity lifecycle tasks and self-service access requests reduce manual workload for IT teams, allowing focus on strategic initiatives
Many organizations struggle to enforce proper access controls, leading to excessive permissions and security vulnerabilities. SailPoint automates role assignments and enforces least privilege principles
Automation of identity lifecycle tasks and self-service access requests reduce manual workload for IT teams, allowing focus on strategic initiatives
Sailpoint IIQ implementation review
What do you like best about the product?
A IGA solution with comprehensive features and extensive integration options to applications
What do you dislike about the product?
Implementation and configuration of product can be improved.
What problems is the product solving and how is that benefiting you?
Legal and audit requirements to demonstrate user access rights, self service user access certification process and identity provisioning
Easy Deployment and Great Tool
What do you like best about the product?
It's an awesome tool that allows us to automate our onboarding and offboarding tasks with ease. I like the ability to create custom workflows for situations that need it.
When we've had issues, SailPoint's support team has been pretty on top of things. They respond quickly and I've had some team members go above and beyond to try and help us troubleshoot what is going on.
When we've had issues, SailPoint's support team has been pretty on top of things. They respond quickly and I've had some team members go above and beyond to try and help us troubleshoot what is going on.
What do you dislike about the product?
The only downside I've experienced so far is with links from guides. Sometimes they are broken links to pages no longer available. To go along with that, sometimes the error messages we receive in the tenant aren't always so detailed, which forces us to open a case with Support.
What problems is the product solving and how is that benefiting you?
We have a current business process that is supposed to disable contractors if they are not active within a certain amount of time. With the option of Workflows, we were able to work with our implementation partner and create a Workflow that tracks users logon timestamps, and will disable if they are not signing in within a certain time frame.
SailPoint: The tool which manages the corporates Identities effectively
What do you like best about the product?
Ease of installation, customization.
Great documentation and developer portal to support all kind of development activities.
Idea portal to submit the identities.
Easy to learn using SailPoint University.
industry standard certifications
Great documentation and developer portal to support all kind of development activities.
Idea portal to submit the identities.
Easy to learn using SailPoint University.
industry standard certifications
What do you dislike about the product?
Customer support.
Enhance the CMS offerring, by detailing the processes for both CMS and customer.
Enhance the CMS offerring, by detailing the processes for both CMS and customer.
What problems is the product solving and how is that benefiting you?
Lifecycle management of corporate identities
Non human identity management
Access reviews and auditing
Non human identity management
Access reviews and auditing
Sailpoint: Simple to Understand
What do you like best about the product?
Very easy to look at and understand. It's simple and intuitive from a general UI perspective.
What do you dislike about the product?
Sometimes documentation is not updated after new product releases or there are APIs deprecated without any replacement.
What problems is the product solving and how is that benefiting you?
Identity governance to keep track of what access exists in our environment and what accounts have it.
We are replacing bulk provisioning tasks that would have taken 10 times longer as a manual action.
We are replacing bulk provisioning tasks that would have taken 10 times longer as a manual action.
showing 11 - 20