My company uses the solution in 60 municipalities in Norway. In my country, the public authorities mostly use the product for municipal planning.
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Reasonably priced and offers a return on investment
What is our primary use case?
What is most valuable?
The most valuable features of the solution in terms of data analysis need to revolve around the speed that the tool offers. The product of analytical capabilities and the speed for all the applications are good.
What needs improvement?
The communication with the solution's sales managers in Europe is not the best, making it an area that requires improvement. My company usually gets no response from the tool's sales managers.
In Qlik Sense, some improvements are required in QMC since it hasn't improved much over the years. QMC is related to the management console, and though it works, it needs improvement.
Some improvements in the data load editor should be considered. The load manager has different sections, and it should be possible for the user to deactivate/activate code by commenting/uncommenting at a section level.
For how long have I used the solution?
I have experience with Qlik Sense since 2017. My company has a partnership with the solution.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.
My company's customers who use the product are medium-sized municipalities, although some municipalities are large.
How are customer service and support?
I have used the community support offered by the product.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the setup phase a seven on a scale of one to ten, where one means it was difficult, while ten means it was easy.
I rate the product's deployment phase a seven on a scale of one to ten, where one means it was difficult, while ten means it was easy.
The solution is deployed on an on-premises model. We consider to move the product to the cloud.
What's my experience with pricing, setup cost, and licensing?
The product is reasonably priced. You need to pay 5,000 Norwegian kroner per user. Microsoft Power BI is slightly more expensive than Qlik Sense.
What other advice do I have?
In terms of ROI, my company's clients in municipalities who use the solution are very satisfied with it.
My company noticed the AI functionalities associated with the product, but we don't use them.
My company's customers use the analytical capabilities offered by the product. The product offers virtualization in the form of line graphs, maps and bar charts.
I would say before using Qlik Sense, consider that its main competitor, Microsoft Power BI, also costs money if you want to deploy it for use outside of the organization. Though Microsoft Power BI pretty tends to be cheap, it is not. If someone wants to deploy Microsoft Power BI the way my company has deployed it, then it can be an expensive affair. Microsoft Power BI pretends to be a free tool, but it is not available for free.
I rate the tool an eight out of ten.
Robust tool to Visualise Data
What do you like best about the product?
Data Visualisation, Analytics and storing large data
What do you dislike about the product?
More time to synchronising the data and Loading time is high
What problems is the product solving and how is that benefiting you?
It solved and reduced more time to visualizing the data and filtering the data. Qliksense done this with just a bookmark.
Qlik enables insights and discovery within your data
What do you like best about the product?
1. User friendly interface, making it easier for users to create and explore their data through different visualizations
2. self-service feature that enables users to access and analyse their data without IT or data experts
3. Interactive visualizations that make data exploration intuitive, easy to use
4. Wide array of knowledge base information for customer support requirements
2. self-service feature that enables users to access and analyse their data without IT or data experts
3. Interactive visualizations that make data exploration intuitive, easy to use
4. Wide array of knowledge base information for customer support requirements
What do you dislike about the product?
1. Data preparation can be complex if dealing with multiple data sources or unstructured data; need data expert or IT
2. Design and layout flexibility can be limited although not a concern for majority of use cases
3. Performance issues when dealing with larger datasets
2. Design and layout flexibility can be limited although not a concern for majority of use cases
3. Performance issues when dealing with larger datasets
What problems is the product solving and how is that benefiting you?
Data visualization on web portal to address different reporting needs of retail industry clients
Offers robust scripting capabilities and highly stable solution
What is our primary use case?
The scripting in it is very strong. So, I use the Qlik Sense for scripting.
What is most valuable?
I like to develop steps in getting a solution for any application, and they have a lot of time, and the application is very efficient.
It offers good control.
Loading the logs is also a good thing.
What needs improvement?
There is room for improvement in some ways of increasing the power of visualization. The current visualization features feel incomplete compared to what's available with scripting tools.
The current visualizations feel limited. They lack the variety and richness needed for diverse applications. I'd appreciate more options for visually representing data.
More customization options would be very welcome.
For how long have I used the solution?
I have been using it for a year.
What do I think about the stability of the solution?
It is a very stable solution.
What do I think about the scalability of the solution?
It is easy to scale.
How are customer service and support?
We use support from the community.
How was the initial setup?
The initial setup is not complex. I didn't find it complex. There is Qlik Management Console (QMC) for managing.
What about the implementation team?
It's not complex, so it doesn't prevent anyone from starting to work with it. Just by being familiar with it, you can use it.
Two people take care of the deployment. It takes around two to three months to implement the solution.
It is easy to control and maintain.
What other advice do I have?
It is a good tool. Overall, I would rate the solution a nine out of ten. I would recommend using this solution.
Provides ability to analyze data independently without relying on IT for every query
What is our primary use case?
We have a lot of customer types, but many work with ERPs. We use Qlik to connect to the ERP, analyze data within it, and build dashboards. Sales analysis is usually the first project because sales are crucial for every business.
However, we also analyze production, manufacturing, and even public administration data depending on the customer's needs. So, our main areas are manufacturing, finance, and the public sector.
What is most valuable?
It's the "ease of use," like the self-service aspect. My customers appreciate being able to analyze data on their own, without relying on IT for every query.
Additionally, the associative experience of the database and its intuitive data exploration capabilities are key features for users.
What needs improvement?
The reporting solution recently added to the latest Cloud version, since December or January, is not fully developed. The ability to use tabular reporting, like in dashboards, would be a great feature.
So, tabular reporting needs development.
For how long have I used the solution?
Since the product's origin - that was 2016.
What do I think about the stability of the solution?
Qlik Sense is very stable. I would rate the stability a ten out of ten. Even for rare issues, we receive good support from Qlik. It's a very stable solution.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten. You can start with one user and easily scale up to even a thousand without limitations.
We mainly have medium and enterprise, though we also have some small clients. But in the Italian market, "small" and "medium" have different meanings than other markets. A typical Italian medium company might only have 10-15 users, while in other markets, this would be considered small.
How are customer service and support?
The customer service and support are responsive, not so fast, not always fast because there are some problems.
A little improvement is needed because there's a large first level of support with people who have no experience, and you need to escalate to get the right answer. So, the first level needs to be improved.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy. So, I would rate my experience with the initial setup a nine out of ten, where one is difficult, and ten is easy.
The deployment model depends on the customers, like cloud, hybrid, on-premises private cloud, or Qlik Cloud.
Some prefer on-premises only, some hybrid, and some directly on the Cloud. So, all options.
What about the implementation team?
From the initial setup until the tool is ready for production use, the process takes about one month. Longer, some may even ask for more.
There are different phases for on-premises and SaaS deployments. On-premises requires infrastructure configuration and direct installation on customer machines.
For SaaS, it's very quick, and you can have your instance ready in five minutes.
The first phase is installation, followed by the analysis, specification, and system requirements definition. Then, we define the initial project to develop.
What's my experience with pricing, setup cost, and licensing?
It is a little expensive for the Italian market. In particular, it's not easy. Right now, other products have more aggressive pricing, making it tough to sell Qlik Sense.
We sell differently, but it's not easy. A cheaper price would be better for us. Normally, Qlik Sense has two types and costs. The medium cost is around 700 euros per year.
One license costs 840 euros per year, and the other is 400 euros per year. Medium is around 700 or 600 euros.
What other advice do I have?
My recommendation is to use it. It's a unique product in the market due to the technical reason of the associative experience. This is a unique experience for BI products.
If you want a tool or a system for business intelligence, Qlik should be one of the candidates. It could be perfect option.
Overall, I would rate the solution a nine out of ten.
Qlik Sense Analytics
What do you like best about the product?
Easy to use and very reliable, end users can develope reports through available data source.
What do you dislike about the product?
Should enhance Delta Loading. creates many file if you do daily load with bulk data.
What problems is the product solving and how is that benefiting you?
users can create their own format, developers should create structured data source.
Comprehensive and powerful yet expensive tool
What do you like best about the product?
Powerful data modeling and rapid dashboard delivery which doesn't require a data warehouse or data cubes in place.
What do you dislike about the product?
The tool could be expensive and you have to pay separately for different capabilities. For instance have to buy addon for just the alerting feature. Similarly for a large audience or ability to publish the visualizations publicly could be expensive.
What problems is the product solving and how is that benefiting you?
Connecting various data sources from different platforms.
Strong data modeling and mapping
Rapid development of visualization
Ability to alert and export on schedule or data events
Strong data modeling and mapping
Rapid development of visualization
Ability to alert and export on schedule or data events
Effectiveness and Agility
What do you like best about the product?
Qlik Sense is a platform that allows you to consolidate and share information very quickly.
What do you dislike about the product?
It should improve the way you can create reports and visuals, it still doesn't have the flexibility of Qlik Desktop or Power BI.
What problems is the product solving and how is that benefiting you?
It is helping us in the consolidation of information and how we share it with the work team.
Reporting tool
What do you like best about the product?
End user front pages are easy to read and friendly.
What do you dislike about the product?
Not able to modify data bases easily by a simple user
What problems is the product solving and how is that benefiting you?
Hard data collection to be easier for end users
To Qlik or Not
What do you like best about the product?
Qlik Sense offers robust data visualization capabilites with an array of value added products to complement, add if you add the user-friendly interface you get an awesome prodcut. The associative data model is also a plus that can lead an user to many differetn insights.
As for other things it's very easy to make the data integrations since we can implement different data sources with ease, while being easy to collaborate and share reports/dashboards, scale the datasets, implement Stream and User Governance/Security,
If we top all of this with the mobile accessibility and the awesome community and experts around all of the topics we get a very desired software.
The customer support is also very fast and clear, so no question is left behind.
As for other things it's very easy to make the data integrations since we can implement different data sources with ease, while being easy to collaborate and share reports/dashboards, scale the datasets, implement Stream and User Governance/Security,
If we top all of this with the mobile accessibility and the awesome community and experts around all of the topics we get a very desired software.
The customer support is also very fast and clear, so no question is left behind.
What do you dislike about the product?
Sometimes, as a service admin, is hard to troubleshoot some problems with ease, but in the end with the help of the community and the Support, we can solve the issues.
What problems is the product solving and how is that benefiting you?
At our department we face many topics that could be an issue to us, fortunately Qlik can help with Data Complexity, breaking down Data Silos. Another thing that Qlik does well, is using the Streams to better segregate the BUs.
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