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Conversocial is a great product to manage social media acconts
What do you like best about the product?
Conversocial is currently used by the social media team to monitor our social media portals. This product has greatly increased the efficiency in answering to our customers and generating greater brand awareness. The ease in which to support our social media platforms is a great asset as we are able to assign any customer questions with ease and speed.
What do you dislike about the product?
Analytics is something that they need more comprehensive improvement upon The analytics is lacking, which they are working on. Hopefully this will be improved and allow greater data generation.
What problems is the product solving and how is that benefiting you?
We are trying to track metrics and relay information on our company Facebook and twitter accounts to generate greater brand knowledge and insight. We feel using Conversocial has increase our ability to manage our social media accounts with greater ease.
Recommendations to others considering the product:
Check our other product before purchase to see if this meets your needs.
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