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Rocket.Chat Server

Rocket.Chat

Reviews from AWS customer

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External reviews

336 reviews
from

External reviews are not included in the AWS star rating for the product.


    Emmanuel Alberto L.

A powerful tool

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Rocket.Chat is an adaptive, customizable and scalable software for organizations. You can integrate things in the Marketplace or create your own scripts to customize a bot
What do you dislike about the product?
The graphic interface is a bit uncomfortable compared to other applications; some things don't work correctly; for example, the user name is shown instead of the real name in reactions. There are small things to improve
What problems is the product solving and how is that benefiting you?
The most essential thing in an organization is communication. Rocket.Chat is a helpful tool when you are in a big organization; we use bots to make handy informs that help us improve processes and reach our goals


    Thiago V.

Rocket.chat rocks

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
I love how rocket.chat makes it possible to organize on topics, making communication much easier
What do you dislike about the product?
Last month, the system was down on two occasions. And when we receive audio messages. the notification appears as if we have received a file.
What problems is the product solving and how is that benefiting you?
Rocket.chat helps organize communication by projects. Facilitating both communication and project management. It helps in productivity.


    Alan K.

Extremely flexible platform

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
Excellent. It is a flexible and easy-to-handle platform.
What do you dislike about the product?
The least useful is not being able to send HSMs to WhatsApp in the Omnichannel.
What problems is the product solving and how is that benefiting you?
Internal communication at the moment.


    Puneet Y.

Omnichannel chat tool to integrate multiple communication channels for support

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
The multiple channels to colloborate helps a lot in wfh environments and makes communication seamless and secure. The APIs enable us to built our apps using the framework of rocket.chat to custom built enterprise level tools.
What do you dislike about the product?
The learning curve takes time and the UI can be made more simpler with easier reports that are auto shared with company management.
What problems is the product solving and how is that benefiting you?
making secure communication that is a formal and secure method to talk and colloborate between teams at office.


    Richard B.

Open Source Chat that Supports Multiple Integrations

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Supports private messaging, multiple integrations, sms and webhooks. It is open source, so developers can provide input to help improve functionality and performance. It is possible to share one's screen as well as files.
What do you dislike about the product?
One has o subscribe to the costlier package to make the most of it because the free and single-user subscriptions have limited features. It can be challenging for less tech-savvy users
What problems is the product solving and how is that benefiting you?
Communicating with team members and partners sometimes in large groups which can be challenging. It helps us share work files, messages as well as video conference. This increases teamcollaborativeness and productivity


    Hospital & Health Care

Messaging and integrations

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
We use the tool for internal team communication and between teams. What we value most is the ability to integrate Rocket.chat with other tools, and we are getting a lot of benefit from it.
What do you dislike about the product?
Nothing for the moment. We continue expanding its use.
What problems is the product solving and how is that benefiting you?
Integration with other tools


    paula z.

RocketChat Impressions

  • May 11, 2023
  • Review provided by G2

What do you like best about the product?
RocketCHat is available on multiple platforms, including web, desktop, and mobile applications. This flexibility allows users to access their chats and collaborate with their teams from various devices.
What do you dislike about the product?
Rocket.Chat has a range of features and settings, which can result in a steep learning curve for new users. It may take time for team members to become familiar with the platform and make the most of its functionalities.
What problems is the product solving and how is that benefiting you?
Centralized Communication,Team Collaboration,Remote Work and Distributed Team and Integration of Third-Party Tools, but misses JIRA integration


    Nikhil K.

Best open source slack alternative

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
It's codebase is easily available and easy to customise
What do you dislike about the product?
It doesn't support much of integrations on many services out of the box as compared to slack
What problems is the product solving and how is that benefiting you?
It solves the problem of internal communication in a team


    Mario R.

Final User Costumer

  • May 08, 2023
  • Review provided by G2

What do you like best about the product?
Versatility as a communication platform. It offers a wide range of features that enable users to communicate and collaborate effectively, including real-time chat, video and audio calls, screen sharing, file sharing, and integration with external apps and services.

Additionally, Rocket.Chat offers advanced security features, such as end-to-end encryption, two-factor authentication, and compliance with various privacy and security standards, which can help to ensure that your conversations and data are kept safe and secure.
What do you dislike about the product?
It can have more integrations, like with atlasian stack and some other communication tools.
What problems is the product solving and how is that benefiting you?
Providing us with a very easy to use communicative tool. And it is helping us to deal with remote work


    Vando G.

Communication is key to every company

  • May 08, 2023
  • Review provided by G2

What do you like best about the product?
Rocket.Chat helps us to improve and facilitate communication within the company. With remote work, communication is key and essential to ensure alignment.
What do you dislike about the product?
Some integrations could be improved, like with Atlassian Stack.
What problems is the product solving and how is that benefiting you?
Communication for teams which are spread though the Globe.