Rocket.Chat Server
Rocket.Chat | Rocket.Chat server 6.13.0Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)
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Needs better mobile integration
What do you like best about the product?
I like the emoji section best. It makes work correspondence more personable.
What do you dislike about the product?
I dislike not being able to see the message in the preview on my phone.
What problems is the product solving and how is that benefiting you?
Access to communication
Recommendations to others considering the product:
Don't use the mobile app.
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Rocket.Chat new user
What do you like best about the product?
Fast. Very fast. Easy to manage layout. Customizable site is fun. Easy to start a new channel. I like the sidebar menu with option to pin messages and attach a file.
What do you dislike about the product?
It wasn't obvious to me how to start a direct messaging another user not on list
What problems is the product solving and how is that benefiting you?
Communicating at a distance for remote work. Quickly communicating with teammates. So far, less expensive option that others we have tried.
Works as it is intended
What do you like best about the product?
I like that it can be accessed by web app or desktop
What do you dislike about the product?
It is a little bland. No way to view total list of people logged in.
What problems is the product solving and how is that benefiting you?
Easy to chat with coworkers
Just like any other platform.
What do you like best about the product?
Setup of the client was easy, very future proof.
What do you dislike about the product?
Even though it’s new I feel like I’ve used it before.
What problems is the product solving and how is that benefiting you?
We were looking to switch clients.
Robo Chat
What do you like best about the product?
Robo Chat is easy to use, upload files, share and “clone” documents, import templates and even create an app to access the information.
What do you dislike about the product?
Moving files from one database to another poses a problem sometimes as it changes the format of the documents.
What problems is the product solving and how is that benefiting you?
Communication and sharing of documents, spreadsheets and other pertinent documents and making them accessible to all.
Recommendations to others considering the product:
Make sure to thoroughly go through each part of the software in order to show how to use it.
Rocket.Chat Usage Review
What do you like best about the product?
Similar to slack, ability to create, join, leave channel, quick start to team collaboration
What do you dislike about the product?
ability to search for channel is not user friendly
What problems is the product solving and how is that benefiting you?
team collaboration, private setting
Is Rocket.Chat the best product? No but it's easy to use, inexpensive and helps me get work done
What do you like best about the product?
I can run Rocket.Chat on my own infrastructure, and don't need to worry about security not complying with my requirements.
What do you dislike about the product?
Because of the open source nature, Rocket.Chat has bugs which pop up from time to time. While these are usually quickly addressed, I am still limited by a slow release path.
What problems is the product solving and how is that benefiting you?
I didn't love Slack, and this works better. The chat is easy, the interface works well and it makes it easy to communicate on product development.
Recommendations to others considering the product:
Try Rocket.Chat and you'll see how versatile it is. It's worth putting in the time to learn the system as well as taking the effort to implement it fully. Once you do, you'll see how rich a feature set is available, but how few you can use depending on your needs. In case you're worried about ease of use, any IT department can set it up and implement the features as you're able to use them. It's customizable, has interfaces via web, desktop and mobile and also includes real time translation. I found this feature particularly useful when working with others who were not native speakers. While we all spoke English, it's easier to communicate in our native tongues and we found the translations reliable.
Great Chat Platform
What do you like best about the product?
Ease of use, streamlined, easy to get started
What do you dislike about the product?
I haven’t found anything that I dislike yet
What problems is the product solving and how is that benefiting you?
Easy live chat with customers
Open source team chat
What do you like best about the product?
audio and video conferencing, guest access, screen sharing
What do you dislike about the product?
Little overwhelming sometimes. I think the more you use the easier it gets, but the learning curve is big for someone with basic computer skills.
What problems is the product solving and how is that benefiting you?
Sales ,service and engineering can all communicate instantly .
Recommendations to others considering the product:
Once you start you will Rocket.Chat
Rocket.Chat does its job
What do you like best about the product?
I like that I can have private group chats and get direct messages
What do you dislike about the product?
The interface seems a little clunky still.
What problems is the product solving and how is that benefiting you?
I use Rocket.Chat to easily communicate with my clients and colleagues.
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