Rocket.Chat Server
Rocket.ChatReviews from AWS customer
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Simple instant messenger within workplace
What do you like best about the product?
Collaborate team within the workspace.
Instant chats with teammates and clarify doubts.
It comes with the availability status, which is helpful in the know the team member's availability.
It has compact mobile versions.
Instant chats with teammates and clarify doubts.
It comes with the availability status, which is helpful in the know the team member's availability.
It has compact mobile versions.
What do you dislike about the product?
Supported file formats have to be improved.
What problems is the product solving and how is that benefiting you?
Integrate this app with our server.
Group messaging.
Business meetings.
Group messaging.
Business meetings.
Good design, poor `program.
What do you like best about the product?
The design of the program conveys information very concisely. It has a great set of features that are, as far as I can tell, unparalleled by other open-source chat programs.
What do you dislike about the product?
There are many problems with the program. It is fairly buggy, and often has serious issues. When our organization hosted it, a user could crash the server just by changing their name. It has considerable issues handling large numbers of messages and users, and when you accumulate enough, you will start to see severe slowdowns on the side of the client. At its worst, it began to take tens of seconds to change a room, and the administration tools became barely usable.
The reliance on MongoDB is also a significant flaw. After a year of hosting the program, we encountered three major data corruptions, two apparently from Rocket.chat itself, and one after a power failure. While it is possible this was a problem of our own doing, we have never had this frequency of data loss after years of running XMPP and Matrix servers with different database software.
While I cannot speak for the quality of support, the documentation was poor. Some information was incorrect, and many links were dead.
The reliance on MongoDB is also a significant flaw. After a year of hosting the program, we encountered three major data corruptions, two apparently from Rocket.chat itself, and one after a power failure. While it is possible this was a problem of our own doing, we have never had this frequency of data loss after years of running XMPP and Matrix servers with different database software.
While I cannot speak for the quality of support, the documentation was poor. Some information was incorrect, and many links were dead.
What problems is the product solving and how is that benefiting you?
Rocket.chat allowed us to plan and communicate in a format familiar to people who were not used to more bare communication.
Recommendations to others considering the product:
Consider looking into alternatives. The design of Rocket.Chat makes it an attractive choice, but it has many problems under the hood.
It's Okay
What do you like best about the product?
It is easy to use and easy to find staff.
What do you dislike about the product?
It does not give you a description of staff members, such as their job titles, phone extensions. It also changes your status to away, and you are unable to change it without restarting it.
What problems is the product solving and how is that benefiting you?
We use to communicate with staff internally.
Recommendations to others considering the product:
An easy restart button would be helpful when these are not functioning appropriately.
Rocket.Chat the open source chat you need
What do you like best about the product?
Because the leading software is open-source, getting started is inexpensive. You have the option to purchase business/enterprise support and upgrade for more capabilities, but you are not obligated to do so. The chat company also offers web hosting. If you want to change the code (which you probably won't), you can, which is a significant bonus for feeling in control.
Out-of-the-box, Rocket. Chat supports OpenID Connect for SSO authentication, which we connect with FusionAuth, and it works well. Rocket Chat makes me extremely pleased.
Out-of-the-box, Rocket. Chat supports OpenID Connect for SSO authentication, which we connect with FusionAuth, and it works well. Rocket Chat makes me extremely pleased.
What do you dislike about the product?
I still see issues with stability, chats not refreshing, and other minor problems. It's difficult to debug/diagnose the problem, and some cases on GitHub have been pending for weeks or months.
Quoting a message sometimes is not good; it is not visually appealing. 2. The video call does not ring inside the program; instead, it displays a join button, which causes some individuals to ignore it. On Windows, if the app is running in the background, you need to go to the notification panel to bring it to the front. If you start from the Start Menu, it doesn't come to the front
Quoting a message sometimes is not good; it is not visually appealing. 2. The video call does not ring inside the program; instead, it displays a join button, which causes some individuals to ignore it. On Windows, if the app is running in the background, you need to go to the notification panel to bring it to the front. If you start from the Start Menu, it doesn't come to the front
What problems is the product solving and how is that benefiting you?
The Rocket chat first benefit is that it is open source and can resolve the issue of having an excellent chat, gratis, in your company. It is very intuitive, and it also has webhooks to easily integreate Jenkins or other software notifications.
Recommendations to others considering the product:
The video call or audio call is not working so good so that you might use other applications like Teams for your call.
This is a very good tool to communicate within the office
What do you like best about the product?
The UI of the Application and its user friendliness
What do you dislike about the product?
No way to collaborate in a group, have group calls, share screen.
What problems is the product solving and how is that benefiting you?
Quick chat with people in the organisation
Recommendations to others considering the product:
Ok
a good alternative to slack
What do you like best about the product?
very easy to use, easy to understand, easy to search up people and different channels, and able to make channels easily as well. Alerts are customizable as well, and notifications can be muted/unmuted as needed.
What do you dislike about the product?
File size limit that can be sent can sometimes be limiting (depending on what you need to send).
What problems is the product solving and how is that benefiting you?
The problem solving is communication with coworkers. The benefits are that it is very easy to communicate with coworkers, and not only via text, but also different files (i.e. screenshots, word docs, xml files)
Recommendations to others considering the product:
it is a good alternative to Slack if for some reason slack is not available to use
Works ok, could be better.
What do you like best about the product?
The layout is nicely designed, and it is fairly easy to use.
What do you dislike about the product?
When clicking on a person, the information it shows is not helpful. I would like to be able to see the persons ext. and email. Also, sometimes the status is green, but they are away, and sometimes the statues is yellow, but I am actively on the computer. I do not want to have to restart Rocketchat every time that happens. Also, you should be able to delete a conversation you no longer want, not just hide it.
What problems is the product solving and how is that benefiting you?
This is the company's main form of communication besides email.
Business instant messanger
What do you like best about the product?
Chat editor is best, formatting of chat makes it unique, channels can be made as grouping. Attachments remains safed and even restriction can be made on file type as well file size, local server is easily configureable.
What do you dislike about the product?
Text cant be pasted with formatting, user cant make groups, audio calls/chat is not available, attached file cant be deleted by user.
What problems is the product solving and how is that benefiting you?
Using as instant messaging on a group of companies.
RocketChat
What do you like best about the product?
What I like the best about rocket chat is, It is very easy to use and also keeps/saved the chat history. Very useful for office purpose.
What do you dislike about the product?
What I dislike about this product is, sometimes it does not show the notification while receiving the message.
What problems is the product solving and how is that benefiting you?
RocketChat is very easy to use and also very useful for inside or office purposes.
Stay connected with Rocket.Chat
What do you like best about the product?
I like that rocket chat is super easy to use and keeps you connected with your co-workers at all times. I also like that it integrates with Giphy so that you can always use gifs when you send a message. It also allowed me to work internationally with team members who were in completely different timezones. It allowed us to feel as though we were in the same room, which is always helpful, especially during a pandemic.
What do you dislike about the product?
There's not much to dislike about Rocket.Chat. Overall, I would just say that sometimes it's hard to find the exact person you're trying to contact. Maybe a more straightforward way would be to organize users or search users to save time in the long-run. Other than that, I would say that sometimes, the setup process for Rocket.Chat was a bit hard to understand in the beginning for those who are brand new to it. Having an easier setup process would be valuable and would also help save time.
What problems is the product solving and how is that benefiting you?
Rocket.Chat makes working with teams virtually easier and it even allows you to work internationally due to its capabilities. It helped us connect with people whether or not they were in a different room or a different country. Using Rocket.Chat made it so that we could streamline our work processes without always having to jump on a conference call, which would take up too much time. During a pandemic, Rocket.Chat is going to be your best friend.
Recommendations to others considering the product:
When using Rocket.Chat, make sure to determine a point person on your own team who will help new team members set up the system.
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