Rocket.Chat Server
Rocket.ChatReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
336 reviews
from
External reviews are not included in the AWS star rating for the product.
Very Useful Communication Tool
What do you like best about the product?
Installing the platform was very easy and intuitive. My team was up and running with it quickly without having any issues. I also really like the "message history" function offered - it makes it easy to pull up all correspondence. Lastly, the video functionality is very clear.
What do you dislike about the product?
Trying to get support was a difficult process - it would be nice if it was easier to talk to a live person. Also, the mobile notification functionality is a bit spotty and inconsistent - team members would sometimes not get notified of important messages.
What problems is the product solving and how is that benefiting you?
The problem we were solving is being able to communicate easily between team members, without getting bogged down by insufficient video or technology. Rocket.Chat allowed our team to do that very well.
All in one platform for customer support
What do you like best about the product?
It's easy to use and to create and public and private channel for communication. The API is easy to integrate and we can have good control over the software as an administrator.
What do you dislike about the product?
It can be integrated with few apps such as SharePoint, so we don't get status updates when in a meeting. It should also have the feature of voice calls which is missing.
What problems is the product solving and how is that benefiting you?
We are using Rocket chat as a communication platform for our team and as a customer support forum for helping out customers by fixing their issues and queries.
Easy to setup, powerfull and friendly chat
What do you like best about the product?
Easy to install and use. No need to create any manual. Users like simplicity. Easy to integrate with 3rd parties to make our team more productive. Good support and community.
What do you dislike about the product?
Updates sometimes kill the instance, and there is no easy way to update. Errors after updates sometimes force to downgrade.
What problems is the product solving and how is that benefiting you?
Using the free version, all communication needs for my team were satisfied. It is easy to share documents and collaborate together. Free applications for desktop and mobile solve problems when on the move. Works very well in the browser as well, without the need to install anything on the user`s pc.
Recommendations to others considering the product:
It is very flexible, easy to configure and set up a chat application.
Refreshing to use a chat platform where your data is actually private
What do you like best about the product?
Loads of chat options from voice, video and text messages so that you can easy choose one that works for the set situation or client.
What do you dislike about the product?
Nothing so far all working well so far and clients love it!
What problems is the product solving and how is that benefiting you?
We deal with over 200 clients and work on a lot of projects so having a chat room for each client works really well for our team.
Recommendations to others considering the product:
Great system that will change the way your team works. Would have been god send in lockdown wish we found it sooner.
Overall a good and affordable app but still with bugs
What do you like best about the product?
That I can edit and remove my messages anytime, I want to.
What do you dislike about the product?
Since everyone could remove their messages, it gets difficult sometimes to trace things. And the second thing is the GUI, which is quite boring and not user friendly.
What problems is the product solving and how is that benefiting you?
We are using it as a prime communication medium for everyone in the company. We don't have to write emails or memos to discuss anything with our co-workers. Either just go to the private chat or to the respective channel, type your message, and be done.
Recommendations to others considering the product:
GUI is not that fun compared to other similar applications. But it's a cheaper solution for your business.
Rocket chat review
What do you like best about the product?
The application is a very easy to use application, it provides awesome convocational interaction
What do you dislike about the product?
The application doesn't provide any dislikes of the application
What problems is the product solving and how is that benefiting you?
Communicates issues, the application actually provide end to end conversations
Just use for chatting to colleague
What do you like best about the product?
- can react a lot of emotions in the comments
- can send blocks of code
- CSV file automatic convert to Xls file, it is useful
- can write text in a customized format
- can send blocks of code
- CSV file automatic convert to Xls file, it is useful
- can write text in a customized format
What do you dislike about the product?
- the number of messages unread, it disappears only when click on jump to first unread message
- reply in thread hard to see
- avatar is automatic change colors
- reply in thread hard to see
- avatar is automatic change colors
What problems is the product solving and how is that benefiting you?
Sometimes it did not load a new message, so I had to reload the website to see. I do not know what the benefits are. Maybe it is open-source, so my company can use it internally.
Recommendations to others considering the product:
it is open-source :))
Good business instant messaging app which still needs fine tuning and bug removal to be done.
What do you like best about the product?
Control over the type of notifications that one can receive, such as only when the username is mentioned or tagged in a group. Display of other user's timezones.
What do you dislike about the product?
There is a considerable lag in updating messages, and it takes frequent refreshing to obtain the latest messages.
What problems is the product solving and how is that benefiting you?
Notifications can be made to appear only if the individual is involved in the particular group or message hence helping in getting relevant message notifications quickly without clutter. Pinning of users and groups helps organize the workflow.
Recommendations to others considering the product:
Good app with great features and is easy to use. Gets the job done and pricing is very competitive
Not bad so Far
What do you like best about the product?
It's open-source software, and I personally find it very easy to use, in order terms user-friendly. There are no complications based on my experience with other software that has the same purpose.
What do you dislike about the product?
There are some bugs, when searching in a channel, it sometimes gives you an error and you have to wait a long time, go to another channel or refresh the page for it to work.
What problems is the product solving and how is that benefiting you?
It helps my internal team to communicate and save the customer's information in an organized way through a different channel, it helps coordinate with other members by tagging them. It makes communication faster and easier in a way.
Recommendations to others considering the product:
It's free and almost perfect.
best communication software there is
What do you like best about the product?
it keeps me and my colleagues responding and answering questions efficiently and very fast instead of leaving our stations
What do you dislike about the product?
the voice button control was removed and it was a faster way of communicating
What problems is the product solving and how is that benefiting you?
the server is down sometimes but i can see with that because technology has it ups and downs at times
Recommendations to others considering the product:
it really helps with communication in the workspace, especially when your lazy to leave your stations and run to anyone for help eg supervisors and colleagues , even upper management
showing 181 - 190