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Rocket.Chat Server

Rocket.Chat

Reviews from AWS customer

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External reviews

336 reviews
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External reviews are not included in the AWS star rating for the product.


    Automotive

Lite communication tool to communicate across teams

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
1. Possible to get windows notifications either by using the rocket chat app or the website.
2. Create groups and link them with other tools (Jira, Jenkins).
3. Making a call is also something new that I appreciate.
4. Quote sentences and inline code are great basic features
What do you dislike about the product?
1. As it's a lite communication tool, GUI is a little basic and does not provide many options compared to other expensive tools. So overall the usage of it is limited but still efficient for specific use cases.
What problems is the product solving and how is that benefiting you?
1. Communication with different teams. Using a web or app application is possible (So it can be also launched on Mobile to get a notification when someone sends you a message).
2. BUG track when a group is created to follow the status, you can add/remove members to the group.


    Jennifer G.

Rocket.Chat Review

  • November 01, 2022
  • Review provided by G2

What do you like best about the product?
Chat abilities, share attachments, emojis :)
What do you dislike about the product?
Nothing really negative to say about Rocket.Chat :)
What problems is the product solving and how is that benefiting you?
Chat/Instant Messaging, etc.


    Leisure, Travel & Tourism

Scalable Group Messaging with good cost benefit

  • October 28, 2022
  • Review provided by G2

What do you like best about the product?
Rocket.Chat is a solution with outstanding performance and offers a good cost-benefit in its Saas version. The service meets all security requirements and allows many simultaneous users to send messages in different rooms. The interface is interactive and similar to other alternatives available on the market, and it is possible to access the platform on most devices. Therefore, this service meets the expectations of our team, and I believe that of most companies of all sizes.
What do you dislike about the product?
We've already had occasional errors related to notifications not being sent and the room's search engine not working correctly. However, support promptly helped us resolve such issues. Overall, we've had a good experience with Rocket.Chat.
What problems is the product solving and how is that benefiting you?
We used other forms of communication within the company. However, it was necessary to centralize this exchange of information in a single system so that everyone was aware of requests and discussions of information within and between teams. For this, we chose Rocket.Chat, which brought several benefits, such as improving the flow of information and ensuring that everyone has access to the information they need to perform their tasks correctly.


    Natwar M.

Rocket.Chat Overview

  • October 04, 2022
  • Review provided by G2

What do you like best about the product?
Being the biggest open source communication platform for organizations, it is helpful for secure communication between employees, colleagues, business partners, customers and all related stakeholders without any data ownership.
What do you dislike about the product?
It lacks some essential points, like it can't be integrated with SharePoint, so the status update is not possible during meetings, old text is challenging to find, and some minor stability issues that can be fixed, like chats refreshing.
What problems is the product solving and how is that benefiting you?
Rocket.Chat is a super alternative for Slack with low or no license cost, documentation is great, it's easy to use and provides a nice community to chat with all the business related people.


    Information Technology and Services

Handy and Diverse Communication Tool

  • September 17, 2022
  • Review provided by G2

What do you like best about the product?
Quick communication tool with a number of customisable features. The option to search specific messages in a chat, reply to messages and jump to messages is the feature I use most and like the best. When looking for solution for a query in a channel, it becomes easy if you use keywords related to your issue for searching, if the solution is already provided, you can use it. The reply feature results in less confusion and more clarity regarding an ongoing conversation. The tool is very quick, sent messages can be deleted . Sharing files and images is also a feature that widely used by our team.
What do you dislike about the product?
The jump to message feature sometimes crashes the application and it stops working. There is a lag in the application if a channel is highly active and multiple users are communicating at once.
What problems is the product solving and how is that benefiting you?
Quick conversation tool. Has channels/forums for respective categories, so it's easier to get solutions to your problem and your queries answered. You can see messages shared before you joined a channel which helps in navigating through your issue more efficiently.


    Maulik V.

An handy feature complete easy to use chat software for your company

  • September 06, 2022
  • Review provided by G2

What do you like best about the product?
It's open source, work flawlessly, you can host on your own infrastructure. reliable and works at it's best
What do you dislike about the product?
Migrating to another server is problematic sometimes. so only thig I disliked is about migrating to another server.
What problems is the product solving and how is that benefiting you?
It's too cost effective and keep my whole team on desktop, android, ios and web. it keeps everyone of us connected


    Serhii N.

Good for business because it is free and has SSO and administration of channels

  • August 09, 2022
  • Review provided by G2

What do you like best about the product?
authorization through Gsuite (SSO)
it is free
There is a possibility to create channels without the ability to write messages
What do you dislike about the product?
UX\UI is bad, Skype or Slack is much better, but some basic functionality doesn't exist. Look slike beta version
What problems is the product solving and how is that benefiting you?
authorization through Gsuite
Administration for channels


    Matthias M.

Quick Communication Tool

  • May 26, 2022
  • Review provided by G2

What do you like best about the product?
One of the things I like about this tool is easy to add a new server or as many servers as we like depending on the work that we have with different stakeholders. It makes it so easy to create different communication channels which is very handy when we have multiple projects to manage.
What do you dislike about the product?
The UI can be improved a bit and the mobile experience can able be worked on. Using it from a mobile device can be troublesome sometimes when we are in hurry and want to message someone instantly.
What problems is the product solving and how is that benefiting you?
We are basically using this to have internal / client communication with our core and client teams. It has made it easy to have different communication channels/servers as per need.


    Graphic Design

Reliable and easy to use messaging application

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
The best about thing about this application it's easy to use features which make it more user friendly. It allows us to create groups if we need to communicate to an entire section. It's "message history" is also great and all the functionalities is very clear.
What do you dislike about the product?
Till now i haven't face any issue with this application.
What problems is the product solving and how is that benefiting you?
I'm using this software to create different teams who can communicate separately about their topic in separate channel which gives us more freedom to understand needs of individual.


    Mayank G.

Highly Customisable Communications Platform which is easy to use

  • May 04, 2022
  • Review provided by G2

What do you like best about the product?
The most important part of implementing a communication platform in an organization is its ease of use and rocket. chat does it so well while being fully customisable. The use cases become endless, from communication within an organization to communication within two different organizations, making sure at the same time that it's simple to use. As an admin, it was easier to operate compared to others and customer support is always available to help you out.
What do you dislike about the product?
Rocket.chat in itself has nothing that we disliked, apart from a few bugs, which I hope will be fixed in upcoming iterations, and inconsistency in notifications received on mobile phones.
What problems is the product solving and how is that benefiting you?
Helped our clients' organization, to communicate in a better and more fluid way, both within the organization as well as with other organizations as well. Such a smooth communication process definitely leads to being more productive than before, which in turn impressed both our clients.